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All 167 Chicago hotels »

Hyatt Regency Chicago

4.0 of 5
151 East Wacker Drive, Chicago, IL 60601
Hotel amenities
Hyatt Regency Chicago
Ranked #51 of 167 hotels in Chicago
4.0 of 5 stars 1822 Reviews
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1,822 reviews from our community

What travellers say about this hotel
  • West tower(52)
  • Very nice(40)
  • Michigan avenue(38)
  • Great location(37)
  • Navy pier(35)
  • Magnificent mile(31)
  • Big bar(29)
  • Room service(24)
  • Friendly and helpful(24)
  • Only complaint(17)
Traveller rating
    567
    715
    294
    149
    97
Only show reviews for Family (241) | Couples (476) | Business (594)
Date Rating
Chicago
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

The hotel has two huge towers and tons of rooms, still, the staff are nice and friendly. My room was the tiniest one they have (each floor has one room that is shorted space because the service elevator is built into the back side of it). It had a queen size bed and was about the same size as hotel... More

Was this review helpful? Yes
See 2 more reviews by CharlieChiWeenie for Chicago
Paul Daly, Resident Manager at Hyatt Regency Chicago, responded to this review
15 May 2012

Thank you for your review. It is a pleasure to know you find our staff to be nice and friendly. We appreciate every opportunity to provide exceptional service to our valued guests, which adds to our disappointment in the missed steps you shared about the care of your room. I am very sorry about your experiences, and hope you come... More

Dover, Vermont
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 12 May 2012

My Hotwire deal at $100/night did not disappoint me with this hotel. I had a quiet, recently renovated corner room (1485) with an interesting view of the Chicago River and two queen beds. The room and bath were stylishly updated and well equipped with storage, sufficient hangers, hair dryer, iron and board, lots of work space, iPod docking alarm radio,... More

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See 3 more reviews by Beachtango for Chicago
Jennifer Kedinger, Manager at Hyatt Regency Chicago, responded to this review
21 May 2012

Thank you for sharing your feedback about your stay at Hyatt Regency Chicago. We are pleased to see that you were able to enjoy a view of downtown Chicago and the Chicago River from the comfort of your own hotel room. it sounds like our location suited your trip adventures near Lake Michigan, Chicago museums, shopping and restaurants. We hope... More

Philadelphia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2012

Just stayed there for the National Restaurant Show. The hotel is ok. They upgraded the rooms so they're pretty modern. But for another year my wife and I ate the breakfast buffet in the main lobby... and it is terrible! We travel for business and eat at buffets all over the country... and I think this is the worst. The... More

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Orem, Utah
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 May 2012

I stayed at the Hyatt Regency in May 2012 to attend a conference that was also held in the hotel. My check-in and check-out were effortless. In my limited interaction with the staff, I found them competent, helpful and friendly. My room was spotlessly clean and very comfortable. The location is great for a visit to Chicago--close to the Loop,... More

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See 2 more reviews by Mike84097 for Chicago
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

I like it! Everything was clean, modern, and well cared for. Perfect for the business traveler, no fuss. You can check in on your own, love the location right off of MI avenue. Lots of restaurants and activities. Rooms are extremely large and accomodating. Parking is $52!!!! WTF. I stayed here on business travel. I would NEVER stay here and... More

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See 4 more reviews by suttonin for Chicago
Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed 9 May 2012

I decided to stay at the Hyatt for a nice weekend out in the city and i couldn't ask for anything more. The hotel is stunning and the employees were spectacular. Nataly checked me in such courtesy. I felt welcomed the moment i walked in. My room was in 2410 and the view was amazing, perfect scenery of Lake Michigan. More

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Granite Bay,California
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 9 May 2012

We spent 4 nights here in May for a recreational trip. First, the location can't be beat: righ downtown by the river, and within walking distance of a lot of the attractions (Magnificient Mile, Millenium Park, John Hancock, boat tours, etc.). The check-in was quick, and Nataly was very helpful, taking care of a few special requests. We loved the... More

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See 4 more reviews by mibo888 for Chicago
Jennifer Kedinger, Manager at Hyatt Regency Chicago, responded to this review
11 May 2012

Sounds like you did some exploring downtown Chicago from Magnificent Mile to Millennium Park, and John Hancock. It's lovely to read that Nataly made such an impression on your visit to Chicago. We'll be sure to share your comments with her supervisor. Thank you for choosing to stay at Hyatt Regency Chicago and for sharing your feedback on TripAdvisor. We... More

Dubuque, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 8 May 2012

Booked through Hotwire. Great place to stay. Staff is ultra friendly and just a block away from Michagan ave. If you walk across the Chicago river bridge you can take a water taxi for a small fee that will take you down to Navy Pier. This place has everything for everyone. Tip if you need a snack and dont want... More

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See 3 more reviews by Corysevenduce for Chicago
Fort Worth, TX
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 May 2012

I was bidding on 4 star hotels in downtown on priceline for like 2 wks before i finally got accepted by the hyatt. I was happy with that. Ive stayed at numerous hyatt hotels across america, and continue to be happy. Granted, they do have a lot of bs fees at each of them (internet/parking/gym/etc).. but overall hyatt is right... More

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See 2 more reviews by SboomFW for Chicago
New Brunswick
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 7 May 2012

Excellent hotel, modern, and immaculate. Location is fantastic and excellent for the walking tourist. Rooms are very nice, staff friendly. Would definitely go back again. More

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See 2 more reviews by Go4itNewBrunswick for Chicago

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Additional Information about Hyatt Regency Chicago

  • Chicago Hyatt Regency
  • Hyatt Chicago
  • Chicago Hyatt
Address: 151 East Wacker Drive, Chicago, IL 60601
Price range (per night):* RM548 - 1,098

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Hyatt Regency Chicago
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