My husband and another couple stayed here based on the great deal we found online. Very pleased when we got here. Recently renovated and some areas were still under construction and you could smell just how fresh the wallpaper was. Good location (not great compared to other downtown hotels) but only a few additional minutes in a cab to get... More

My 2 children (ages 4 and 6) and I recently met my husband at this hotel to tag along at the end of a meeting he was attending. We were there for 3 nights. I'm writing this review because there may be other wives who upon hearing their husbands will be in Chicago for a week with a free hotel... More

This is a great location if you want to visit the sites (Museums, parks, etc.) Gabby, check-in was excellent in helping us with special locations near the hotel and breakfast and it was excellent. I would recommend this hotel for your stay in Chicago. Also, the rate was extremely good.

This hotel has been recently remodeled. The room was comfortable and stylish. The only things I didn't care for were the lack of towel bars in the bath area and also the a/c is a little strange, although it funcitons well. It seems you HAVE to either have a/c or heat on. The staff is extremely friendly and helpful. We... More

I used to consider this hotel only for the convenient access to McCormick Place Convention Center. However, lately I'm finding it to be a good value compared to the downtown hotels I've stayed at, especially when I've shopped their rates a bit. No, it's not within walking distance to the downtown attractions, but its an inexpensive cab or bus fare... More

Staff makes the difference at this property. Price is high but most properties in Chicago are. The people who work this property are world class. Great service and attention to details. McCormick is a horrible place to have a show but the Hyatt makes it bearable.

I am updating my review from October 2012. The refreshed rooms are very nice. No more shag carpet or pink vanities.the remodeled rooms have a nice modern look with quality material and furniture. New clean carpet in the rooms and hallways. The walls are still somewhat thin. i think the guy in the neighboring room had a bad burrito or... More

The hotel is just about finished with a massive remodeling project. The front entrance was still under construction but other than that there was nothing to cause any inconvenience to guests. We stayed here last year and WOW what a difference a year has made! We were upgraded to a king suite (corner) on the 18th floor. The room was... More

The service was the best I've ever had at any hotel. Using twitter I was able to get more towels for the room, get restaurant information, and inquire about getting the UFC fight at the bar. Unfortunately we didn't get the fight but knowing that someone took the time to look into and get back to me was greatly appreciated.... More