We were lucky enough to get in on the $1 promotion, go to there website and sign up for a chance once a quarter they give away 3 rooms a night for 90 days for $1. It is a very fun neighborhood hotel that you don't see as often in Chicago. The service was outstanding, they opened their "living room"...
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Staff, restaurants, location all outstanding! A couple of blocks from the Gold Coast trail. The Pump Room restaurant is perfect for breakfast and/or dinner. Nice wine list too.
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Thank you for such a great review! It was great to read that we have become your go-to Chicago location and can not wait for your next visit.
Warm Regards,
Peter Walterspiel
General Manager
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We found the staff to be very accommodating and they went out of their way to make sure we had everything we needed. The brunch in the Pump Room was wonderful. Our room was also very nice and comfortable. I also enjoyed that we were really close to Michigan Avenue, but it felt more like you were staying in a...
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We were thrilled to read your review and to hear that you enjoyed all that PUBLIC Chicago had to offer during your visit. We hope to welcome you back again soon!
Warm Regards,
Peter Walterspiel
General Manager
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The Public is exactly what is should be a well-designed hotel, run efficiently by friendly people at a fair price... nicely done.
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Thank you for your great review and staying PUBLIC! We hope to have you as our guest again!
Warm Regards,
Peter Walterspiel
General Manager
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Just stayed one night at Public - beautiful lobby and restaurant/cafe - but that is where the "wow" moment stops - tiny room - tiny tiny bathroom - with old fixtures painted over and carpeting that is not soft to the feet. Lesson learned - rooms do not look like the one on their site. Go have a great meal...
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Thank you for the wonderful feedback about our staff and lobby. It was unfortunate to read that you did not enjoy your guest room while you were with us. We have made note of your comments and will share your concerns with our staff.
Warm Regards,
Peter Walterspiel
General Manager
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Just came back from a four night stay at Public Chicago. From the previous reviews, I had some concerns about the room and the comfort of the bed. However the experience exceeded our expectations in every way. The room was more than adequate. Smartly designed to minimize clutter with tones of storage space (the walking closet was a big plus)....
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We thoroughly enjoyed reading your feedback from your recent visit to PUBLIC Chicago and thank you for sharing. We are happy that we were able to accomodate you in every way while you were with us and hope that we have the opportunity to do so again in the near future!
Warm Regards,
Peter Walterspiel
General Manager
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I was SO excited to hear that they had redone the old Omni hotel. I love this location because it is generally much quieter than staying on the main drag (Michigan Ave/Oak Street) of Chicago. You are literally blocks away from the great restaurants and shopping, but Goethe is a very quiet, private street - so you get to enjoy...
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We appreciate you for taking the time to provide us with your feedback and for taking the opportunity to give PUBLIC a try. It is unfortunate to read that you did not enjoy your experience. We take our guests' feedback to heart, therefore, we have made note of your comments and have shared them with our staff. Thank you again...
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I am surprised by a number of negative reviews of this hotel. I have had a wonderful experience. the staff is superb and took care of dinner reservations, car service etc all with a smile.
The rooms are wonderful. My friends and I had three rooms (1417, 1418,1609) and each was completely different. 1417 was the smallest of the three...
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Thank you for the great review and for sharing your candid feedback! We have made note of your suggestion however we were thrilled to read that you did enjoy your visit to PUBLIC Chicago! WE hope we have the opportunity to host you as our guest again!
Warm Regards,
Peter Walterspiel
General Manager
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Stay in Chicago often and this is definitely one of the nicer and more interesting hotels around. It is a renovated older hotel, so the rooms are a little on the small side and certain things seem a little old (the doors, for example) but the remodeling was excelling - everything has a clean coat of paint and is immaculate,...
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Thank you for staying PUBLIC during one of your frequent trips to Chicago! We hope we have the opportunity to have you as our guest again soon as we enjoyed reading your feedback about your great experience.
Warm Regards,
Peter Walterspiel
General Manager
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This hotel is nice and clean. The rooms as well are quiet and well maintained, and are in an area near the action, without suffering from a lot of street noise, etc. The lobby is a great place to be seen and the restaurant in the lobby, was very busy every night, though i didnt have a chance myself to...
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