Everything about this hotel is lovely. It's charming and quiet, with a touch of elegance. The staff are very friendly and the rooms are delightful. Definately recommend this hotel for anyone who want to be where everything is. Everything is walking distance. The maid service is very kind also! Milly (one of the people who cleaned our room) was very... More

Our day started with meeting Tony, an extremely personable & knowledgeable concierge. Everyone who worked there was very helpful. They have a small menu with great prices for when you need something to eat and don't feel like leaving the hotel. Easy to get to the park, and downtown. The street was quiet and we enjoyed our stay very much.... More

My daughter and I spent a wonderful ten days (and nights) at "The Willows".We enjoyed the neat hotel in a very pleasant neighbourhood. As tourists in Chicago we were very glad to be able to reach all sights without any difficulty.The hotel staff was extremely friendly and eager to help. The (complimentary) breakfast was more than sufficient to start a... More

A larger group of 14 of us came in for the weekend to see Chicago and a Cubs game and couldn’t have been happier with this hotel selection. The location of the hotel was great…it was just off one of the main streets but near plenty of stuff to do and only a short walk to Wrigley Field. The hotel... More

This hotel is an excellent choice if you want to be removed from the Loop and Magnificent Mile crowds, although you're an easy bus ride away from those places. This is in a beautiful residential neighborhood without any touristy vibe (I'm a former Chicagoan and I prefer this), close to the lake and Lincoln Park, including the zoo. It's also... More

I want to commend the employees, Tony and Adrein, for their care and attention during our stay at The Willows. They were so welcoming and very graciously helped us when needed. My daughter came up to be a patient at the Diamond Headache Clinic and I remained at The Willows and could not have chosen a better place to stay-... More

The Willows is located in a little neighborhood with lots to do and eat! The hotel was clean. The staff was very helpful. I will definately stay at this hotel when I need to be in the area. More

Really enjoyed my stay at The Willows! Eric and Karen were wonderful at the front desk, and they made sure I was situated and were willing to answer any questions I had. I'm glad I stayed here over the weekend :) More

I was very pleased with the service. The concierge met me outside at the vehicle and brought my bags to the room while I parked. The parking was just around the corner and very convenient since it is a very concentrated apartment area with limited street parking. The staff were great. I read some of the reviews about no tables... More