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All 167 Chicago hotels »

The Willows

2.5 of 5
555 West Surf Ave, Chicago, IL 60657-6020
Hotel amenities
The Willows
Ranked #27 of 167 hotels in Chicago
4.5 of 5 stars 153 Reviews
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153 reviews from our community

What travellers say about this hotel
  • Lincoln Park(5)
  • Very nice(5)
  • Continental breakfast(3)
Traveller rating
    68
    68
    8
    8
    1
Only show reviews for Family (29) | Couples (46) | Business (15)
Date Rating
San Francisco, CA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We arrived late at night, 2-year-old asleep in the car after a full day of traveling by plane. Tony came out to get our luggage and helped us get everything in without waking her. Great staff, mellow and accommodating, no matter what time it is. Easy location for Chicago visits. More

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Plymouth MI
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We have stayed at The Willows in the Lincoln Park area several times. The lobby is small but feels elegant. The rooms are nice, though the bathrooms are small. The front desk staff are gracious and we feel welcome. It is on a residential street so it is generally quiet, but walking distance to restaurants and shops. It gets out... More

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Music City
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We are fans of the Broughton Hotels and prefer to stay in them when we can. They specialize in cozy, European-style hotels in great city neighborhoods, close to restaurants, shopping, nightlife and attractions - many within walking distance, and the rest easily accessed by nearby public transportation. The Willows is pretty much equidistant between the Fullerton and Belmont (Lincoln Park-Lakeview-Belmont/Boystown)... More

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See 3 more reviews by PickieBeecher for Chicago
Madison
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

We stayed at the willows hotel for our honeymoon last week, and my Wife and I were astounded with the quality of customer service we were given upon arrival. We checked in late, and were suprised, yet so happy when Matt greeted and congratulated us and offered us a complimentary bottle of champagne! That was a great way to start... More

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Ashburnham
2 reviews
5 of 5 stars Reviewed 8 April 2012

Have just returned from our most recent trip to Chicago and our fourth opportunity to stay at the Willows Hotel on 555 West Surf Street. This hotel improves with every visit. The Staff is excellent; Adrian and Tony were outstanding during our stay. They ensured all of our requirements were met, and assisted us with directions and suggestions to help... More

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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2012

Came for one nite, found a very pleasant boutique hotel. Lucked with parking on street opposite front entrance for free. Personnel very friendly;clean , slightly dated decor. Bed excellent, room with king bed average size. Few amenities but nice continental breakfast. Would recommend, great location near Lincoln Park. Will return. More

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Lanark, Illinois
Senior Contributor
43 reviews 43 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 April 2012

Stayed one night at The Willows (through a LivingSocial deal) and thoroughly enjoyed it. Nice, spacious room, good breakfast, wonderful, quiet location. More

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See 4 more reviews by suzanne721 for Chicago
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 April 2012
1
person found this review helpful

What a find for the price. We lucked out finding an amazing price for the room. The hotel is located in a great location and neighborhood outside of the loop. Great restaurant and bars in the neighborhood. The staff is courteous and kind. Much love to Tony and Adrian as they gave great recommendations regarding the establishments close to the... More

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Sunderland
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 31 March 2012

Just back from a great 6-night stay at The Willows in the Lake View East neighbourhood. With very good quality accommodation and friendly and helpful staff I think this place is hard to beat. The Brown Line "El" is an easy half-mile or so walk, but the most convenient public transport to Downtown is to take the CTA bus. The... More

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See 4 more reviews by Heenry for Chicago
Detroit, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 March 2012

I can't say enough good things about the location of this hotel. It's on a quiet, beautiful residential street, but close to shopping and interesting restaurants (what'll it be: Persian? Turkish? Japanese? Mexican? locavore?) and an easy walk to the El. Much more restful than staying downtown, but much more convenient than staying out by O'Hare or in Evanston (my... More

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Additional Information about The Willows

  • Willows Hotel Chicago
  • Willows Chicago
Address: 555 West Surf Ave, Chicago, IL 60657-6020
Price range (per night):* RM497 - 1,491

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