The Westin Chicago River North (IL): See 825 Hotel Reviews and 151 Photos

Also Known As:: The Westin Chicago River North Hotel; The Westin Chicago River North Hotel Chicago; Westin Chicago River North; Westin Chicago; Chicago Westin

Address: 320 N. Dearborn Ave., Chicago, IL 60610

Phone Number:

Region: United States > Illinois > Chicago > Near North Side

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access

Hotel Style:

#23 Luxury Hotels in Chicago

#27 Business Hotels in Chicago

#39 Family Hotels in Chicago

Price range (per night): RM764 - 1,878

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more less

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825 reviews from our community

See which rooms travellers prefer - 128 traveller tips

LeandroKlero

Sao Paulo, SP

Contributor

19 reviews

8 hotel reviews

Reviews in 5 cities

“Minor hiccup but otherwise a good hotel”

Reviewed 15 June 2013 NEW

I chose the Westin Chicago River North because of its location and I was very glad to know I was right: it is near a great deal of important places and walking distance from the L (subway) so it's easy to get to the more distant places. The minor problema I had was a banging on the bathroom wall. It... More

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See 4 more reviews by LeandroKlero for Chicago

Dear LeandroKlero, Thank you for taking the time to share your recent experience. I'm delighted to hear that you enjoyed your recent Chicago trip and that we were able to be a part of that. I most certainly apologize for the banging noise that you heard during the night. If you have a free moment please reach out to one... More

05chrissie

Lytham St Anne's, United Kingdom

2 reviews

Reviews in 2 cities

“Excellent position”

Reviewed 14 June 2013 NEW

Stayed for 3 nights in wheelchair accessible room with roll in shower. Staff helpful and friendly. Room had 2 comfy chairs. Breakfast buffet excellent. Ideal position to explore the city. Only down side which is minor was the lighting was very subdued.

Dear 05chrissie, Thank you for taking the time to share your recent experiences with us. I'm delighted to hear that you enjoyed the buffet, location, and our staff enough to write this review. I'd also like to thank you for sharing the gift of feedback with us regarding the lighting in the room. Should your travels bring you back to... More

Bret S

Chandler, AZ

1 review

“Wesin River North- Great Location/Hotel”

Reviewed 4 June 2013

My wife and I had a terrific stay at the Westin River North. The room was very nice and the house keeping was outstanding. They have a very nice fitness center that is staffed by Sam and he is very knowledgeable and helpful. He will design a workout program for you and will take the time to discuss any specific... More

Dear Bret S, Thank you for taking the time to share your recent experience with us. I'm truly delighted to hear that you enjoyed your recent visit to Chicago and that Sam was able to have such an impact on your stay. We're very proud to have Sam interacting with our guests on a daily basis. As you have noticed... More

hacker0124

chicago

7 hotel reviews

Reviews in 10 cities

18 helpful votes

“Exactly!!”

Reviewed 1 June 2013

My wife and I am travel hobbyist; I no longer have motorcycles or a boat; we work (a lot of hours each week) and we travel. As we enter our fifties, we have refined both our travel routine and our tastes. The Westin Chicago River North is a property that reflects what we are seeking in a property, and in... More

Was this review helpful? Yes 1

Dear hacker0124, Thank you for taking the time to share with us such detailed feedback. I'm truly delighted to hear that you and your wife enjoyed yourselves while you were here with us and that we were able to be a part of this special occasion. It was our pleasure to have you here as our guest and we most... More

wiganwarriorsfan

Dunfermline

Senior Reviewer

9 reviews

6 hotel reviews

Reviews in 6 cities

“Affordable luxury”

Reviewed 31 May 2013

Clean friendly luxurious hotel. Free wifi in the lobby but beware as you need to pay for it in the room. Central for everything. A great place to treat yourself. Lots of places to eat and drink close by.

Dear wiganwarriorsfan, Thank you for taking the time to share your recent experience with us. I'm truly delighted to hear that you enjoyed your recent experience with us. It was a pleasure to have you as our guest and we hope that we are able to welcome you back again soon for another renewing experience. Be Well, Peter S. More

Cathy S

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

4 helpful votes

“Great location!!”

Reviewed 28 May 2013 via mobile

We stayed here for just under a week in Oct. we had been here in July for a wedding and liked it so much that we came back to explore the city some more. Jonathan Burba was FANTASTIC!! Very helpful for both trips. We stay in touch and he is no longer there (he moved up in his career). The... More

Was this review helpful? Yes 2

Dear Cathy S, Thank you for taking the time to share your past experience with us. I'm so happy to hear that you've continually enjoyed your experiences here at The Westin Chicago River North. I'm also delighted to hear that Jonathan was able to have such an impact on your stays here that you still stay in touch. He has... More

SDNJ2013

2 helpful votes

“Mold, Mold, and more Mold”

Reviewed 24 May 2013 via mobile

Seriously, if a guest asks that a mold filled shower stall be cleaned why would the hotel ignore such a request? I even took a few photos and showed them to the person at the front desk. She agreed the conditions were unacceptable. I asked to speak to the hotel manager that seemed to be in a perpetual meeting that... More

Dear SDNJ2013, Thank you for your feedback regarding your recent stay. I would like to discuss your concerns with you at your convenience. Please call my office directly at 312-744-1900. With regards, Gregory C. More

anon956

Weslaco, Texas

16 reviews

“OMG!!!!!”

Reviewed 21 May 2013

i seriously loved this place. the people were great. the bar/restaurant a little pricey. but the food and drinks were excellent. i had the pleasure of staying here for a conference for work. and i really loved it. the free soaps and shampoos and creams smelled great.

See 5 more reviews by anon956 for Chicago

Dear anon956, Thank you for taking the time to share your recent experience with us. I'm ecstatic to see that you enjoyed your experience so much that you have decided to share such a passionate and energetic response with us. We are very proud to be a member of the Westin family and are able to provide you with the... More

enr12

Redlands California

Senior Contributor

49 reviews

39 hotel reviews

Reviews in 33 cities

59 helpful votes

“Centrally located hotel”

Reviewed 19 May 2013

This hotel overlooks the river, and is a couple blocks from the main shopping district on Michigan Ave. As it is set back from the main road the rooms are quiet and does not have any sound of traffic. The lobby is large and is a comfortable place to relax in. It is 4-5 blocks from Nordstroms and has ample... More

See 4 more reviews by enr12 for Chicago

Dear enr12, Thank you for taking the time to share your recent experience with us. I'm delighted to hear t hat you enjoyed our location and overall found your stay refreshing. We hope to welcome you back again soon for another visit! Be Well, Peter S. More

bbqmaster69

Eugene, Oregon

39 reviews

13 hotel reviews

Reviews in 15 cities

11 helpful votes

“Good Location”

Reviewed 17 May 2013

On the river and within blocks of some of the best restaurants in Chicago. My room had a river view and was larger than an average size room. Very comfortable with lounge and a chair. My room and the lobby were dark, even on a sunny day. I did have a couple of the best nights of sleep I have... More

Dear bbqmaster69, Thank you for taking the time to share your recent experience with us. I'm very happy to hear that you enjoyed not just the location of our hotel, but also the experience that you had here with Sam and our Heavenly Bed. I appreciate the gift of feedback that you've given us and it was our pleasure to... More

1-10 of 825 reviews

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The Westin Chicago River North Hotel Reviews, Chicago

The Westin Chicago River North

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