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Chicago Marriott O'Hare

3.5 of 5
8535 West Higgins Road, Chicago, IL 60631
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Chicago Marriott O'Hare
Ranked #108 of 167 hotels in Chicago
3.5 of 5 stars 157 Reviews
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157 reviews from our community

What travellers say about this hotel
  • Blue line(5)
  • Pool area(4)
  • Rooms are clean(3)
  • Front desk staff(3)
Traveller rating
    20
    46
    47
    34
    10
Only show reviews for Family (15) | Couples (17) | Business (83)
Date Rating
Sterling, Virginia
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

I can't say enough about my stay at the hotel. The staff was wonderful. Room was extremely comfortable. Loved the convenience of the walkover to AMA where I had business. Close to subway for touring downtown. The only thing that bugged me was that wifi was not free - I just don't get that these days. I did not eat... More

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See 3 more reviews by Marie N for Chicago
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 23 May 2012 NEW

$20 per night to park?? Seems somewhat exorbitant for a suburban location. There were no options to avoid the charge and they did not tell us until checkout! That was disappointing. However, generally we were very pleased with the property, pool was open, room was nice but small (and I agree with Achillea about the tiny bathroom without a fan!),... More

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See 3 more reviews by mellah124 for Chicago
New York
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

The multi-million dollar renovation of this older property is now complete. The good news: no more disruptive renovation pounding and dust, real restaurant, updated rooms, more remote sections closed off (it used to be a mile hike to some rooms) improved athletic facilities, and very, very comfortable beds. But it's amazing what so much money didn't accomplish. The bathrooms are... More

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Toronto
2 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 3 May 2012

we went for a weekend in chicago and stayed at this location because it was close to the airport. the rooms and lobby were nicely decorated. the pool was closed when we went so that was a bummer.. i love the staff. we attended a wedding and for the catered food - it needs to be improved. other than that,... More

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Denver, Colorado
Senior Contributor
42 reviews 42 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

Have been staying here once or twice a year for more than a decade. The redone rooms are an improvement, but they are still months from completion. The catered food is not as good as in the past, but still reasonable. Very friendly staff. More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review
1 May 2012

Dear SVC_911! Thank you for taking the time to post your comments. We always appreciate customer feedback and we'll take time to review the food options you had during your event. I am happy to report that of the $40 million project that we undertook last April 98% of the renovations are complete. There are some minor items that will... More

anchorage
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 27 April 2012

Typical business geared hotel with all the needed amenities but no wow factor..... very easy to get to...shuttle service is prompt...main entry way remodeling was a pain....clean rooms though bathroom could have used a better wipedown; there was actually a yellow stain under the toilet seat.....no coffee cups with the coffee maker (!)....room iron was broken; had to call 2x... More

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Ontario
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2012

Hotel close to airport, about 15 minutes by hotel shuttle bus, rooms are clean and spacious. Staff are friendly and helpful. Large lobby area and lots of function rooms. Free wi-fi in lobby, business center with 3 desktop PC and printer. More

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Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 April 2012

I just returned from a week at this hotel. They are in the process of remodeling the property. The rooms are very comfortable. They have combined the bar, lobby and restaurant into one large area. It is so very noisy when a few people are in any part. When you add the "background" music it is even worse. Eating in... More

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nairobi
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 23 April 2012

Good Airport location; clean rooms; good prices; food of basic quality dont expect too much; rooms clean; staff friendly. More

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Waukesha
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 April 2012

My family and I were on our way to Florida for a week of fun and sun. We had an early flight and needed to park our car. The rates at O'Hare are very high. To avoid possible delays with the traffic and to safely park the car, I decided to take a room at the Marriott and catch the... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review
16 April 2012

Dear Rick, thank you for writting the very complimentary comments. And thank you for giiving us another try since the hotel has truly been reinvented. We are looking forward to seeing you again in the future. Dieter Heigl More

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Additional Information about Chicago Marriott O'Hare

  • Chicago Marriott o Hare
  • Marriott Chicago
  • Chicago Marriott
Address: 8535 West Higgins Road, Chicago, IL 60631
Price range (per night):* RM440 - 845

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