I stayed at this hotel for 2 nights and had an extremely pleasant stay. My room was comfortable, clean and spacious. The staff was friendly and always greeted me when I entered the hotel. It’s right by the airport and the free shuttle service to O’Hare was timely as well. The only reason I didn't give this an "Excellent" is... More

So, I had colleagues stay here mid-summer last year and we all dined here. To say that it was lackluster is an understatement. I arrived here today, frankly vaguely unaware that I had been booked here (having a different ORD hotel in mind) and felt deflated. I was more deflated when I saw the massive evidence of refurb going on.... More

Hotel is undergoing significant renovations and both facilities and service are suffering. If you are looking for an overnight stay at O'Hare use the Marriott Suites, at least until the renovations here are completed. More

I am very impressed with this hotel. The hotel is in the process of a major renovation,but the staff is very helpful in navigating through it. The room was very nice and the service is excellent. The hotel shuttle is very convenient. THe restaurant has good food at a reasonable price with great service. I strongly recommend this hotel. More

Stayed here last year and hated it. When my assistant booked it again nothing else available I was not happy. However, after checking in everyone was overly nice and going to my newly renovated room I was thrilled. Wow what a difference from last year. New room, updated, great interenet etc. More

Marriott's Chicago O'Hare property (on Higgins) is undergoing renovation and is a bit awkward. . . but never mind! The service here is better than ever--Angela (Guest Service Agent) is a real pro and one of the most pleasant Marriott coworkers I've ever experienced. But wait. . . there's more. The rooms are terrific--pristine and comfy. The bed(s) are great!!... More

I would not stay here until their renovation is complete. The shuttle was very slow coming to pick us up from the airport so from the time I landed it took an hour to get to my 'airport' hotel. As worldtraveler4971 said, the driver was very friendly so that helped. But unfortunately things were not much better when I got... More

I stayed in this airport hotel as a result of a missed connection. My choices were a $299 stay at the airport Hilton within the airport or $79 at this Marriott undergoing renovation. My loyalty to the Marriott and the price prompted me to choose this airport hotel. The free shuttle bus that is offered is not convenient. I had... More

The hotel is decent but undergoing a massive renovation. Many inconveniences as a result. No lobby, many elevators to get anywhere, long walks in lonely corridors. More