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Chicago Marriott O'Hare

3.5 of 5
8535 West Higgins Road, Chicago, IL 60631
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Chicago Marriott O'Hare
Ranked #108 of 167 hotels in Chicago
3.5 of 5 stars 157 Reviews
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157 reviews from our community

What travellers say about this hotel
  • Blue line(5)
  • Pool area(4)
  • Rooms are clean(3)
  • Front desk staff(3)
Traveller rating
    20
    46
    47
    34
    10
Only show reviews for Family (15) | Couples (17) | Business (83)
Date Rating
atlanta, GA
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 February 2012

the hotel is under construction but it did not bother us during our stay. We were there for one night before we headed into Chicago for a conference after a late flight. transportation was nice and check in a bit strange due to construction. the front door staff and security were pretty fantastic. the front doorman was fantastic!!!!! very friendly... More

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See 2 more reviews by ccpt95 for Chicago
Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 February 2012

I stayed at this hotel for 2 nights and had an extremely pleasant stay. My room was comfortable, clean and spacious. The staff was friendly and always greeted me when I entered the hotel. It’s right by the airport and the free shuttle service to O’Hare was timely as well. The only reason I didn't give this an "Excellent" is... More

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See 2 more reviews by depechegirl02 for Chicago
Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 January 2012

So, I had colleagues stay here mid-summer last year and we all dined here. To say that it was lackluster is an understatement. I arrived here today, frankly vaguely unaware that I had been booked here (having a different ORD hotel in mind) and felt deflated. I was more deflated when I saw the massive evidence of refurb going on.... More

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Anchorage, Alaska
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 30 December 2011

Hotel is undergoing significant renovations and both facilities and service are suffering. If you are looking for an overnight stay at O'Hare use the Marriott Suites, at least until the renovations here are completed. More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 December 2011

I am very impressed with this hotel. The hotel is in the process of a major renovation,but the staff is very helpful in navigating through it. The room was very nice and the service is excellent. The hotel shuttle is very convenient. THe restaurant has good food at a reasonable price with great service. I strongly recommend this hotel. More

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NJ
Senior Contributor
31 reviews 31 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 14 November 2011

Stayed here last year and hated it. When my assistant booked it again nothing else available I was not happy. However, after checking in everyone was overly nice and going to my newly renovated room I was thrilled. Wow what a difference from last year. New room, updated, great interenet etc. More

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Atlanta, Georgia
Top Contributor
73 reviews 73 reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 13 November 2011

Marriott's Chicago O'Hare property (on Higgins) is undergoing renovation and is a bit awkward. . . but never mind! The service here is better than ever--Angela (Guest Service Agent) is a real pro and one of the most pleasant Marriott coworkers I've ever experienced. But wait. . . there's more. The rooms are terrific--pristine and comfy. The bed(s) are great!!... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 12 November 2011

I would not stay here until their renovation is complete. The shuttle was very slow coming to pick us up from the airport so from the time I landed it took an hour to get to my 'airport' hotel. As worldtraveler4971 said, the driver was very friendly so that helped. But unfortunately things were not much better when I got... More

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Hillsborough, New Jersey
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 12 November 2011

I stayed in this airport hotel as a result of a missed connection. My choices were a $299 stay at the airport Hilton within the airport or $79 at this Marriott undergoing renovation. My loyalty to the Marriott and the price prompted me to choose this airport hotel. The free shuttle bus that is offered is not convenient. I had... More

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Plano, Texas
Contributor
20 reviews 20 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 November 2011

The hotel is decent but undergoing a massive renovation. Many inconveniences as a result. No lobby, many elevators to get anywhere, long walks in lonely corridors. More

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Additional Information about Chicago Marriott O'Hare

  • Chicago Marriott o Hare
  • Marriott Chicago
  • Chicago Marriott
Address: 8535 West Higgins Road, Chicago, IL 60631
Price range (per night):* RM440 - 845

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