The customer service from the gentleman who took our bags to the gentleman who checked us in. The hotel atmosphere is colorful! Rooms are comfortable and quiet. Bed was very comfortable. The only thing that we would change was the TV's. They are old and the remote did not work well

This is a funny little hotel in the Gold Coast. Funny because the decor is not what you would expect from an urban hotel. It comes down to a matter of personal preference; some will love the bright, beachy theme, others will be disappointed if they are looking for a darker, glamorous, city style. The location cannot be beat! Get... More

this hotel was really nice. just wish they had a free breakfast & pool. the staff was out of this world nice! thanks to all the staff, especially chris, who helped us get around town and had answers. you all were wonderful.

The hotel was very nice and the staff were helpful and friendly. I was especially impressed with Tom, who was immensly helpful, kind and compassionate. He helped me with a difficult problem for which I am extremely grateful. He went over and beyond to help me resolve it and that's not always common in such a big city and busy... More

Very nice hotel in a great location. We arrived and had no issues checking in. We were granted our request of a king room on an upper level floor (requested hoping for a nice view - however, our view was of a fire escape - which is understandable given the layout of the building). The decor was bright and room... More

This stylish hotel is in one of the best and safest areas of Chicago. You can literally walk out the door and be within a mile of great restaurants, marvelous shopping and the beautiful beach on Lake Michigan. The staff was extremely helpful in any request my husband and I had especially the manager, Alma. She went out of her... More

This hotel is a little gem tucked in the heart of downtown Chicago. From what I learned it was the second Hotel Indigo in the chain. You can see that it is an older hotel, but that didn't matter because the hotel is spectacular. The rooms were so comfortable, the quality of sleep I got was ridiculous. The rooms are... More

This boutique hotel has the potential to be great. It all seems very new and clean, with a nice atmosphere and very welcoming and professional staff. The rooms are a nice size, and also seem very clean and comfortable. Unfortunately, the mattresses are atrocious - our backs hurt for a week after our weekend stay - and the comforters were... More

The hotel is located in a great area of Chicago near shopping and plenty of dining. The hotel itself left much to be desired though. The front desk attendant was able to check us in an hour early which was great but yoy are responsible for your own luggage. No bellman available to assist you your bags to the room.... More