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BEST WESTERN DeKalb Inn & Suites

1212 W. Lincoln Highway, De Kalb, IL 60115
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BEST WESTERN DeKalb Inn & Suites
Ranked #1 of 5 hotels in De Kalb
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27 reviews from our community

    Trip type
Traveller rating
    5
    1
    6
    6
    9
Date Rating
Peoria, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 18 April 2013

My niece had a competition at NIU so we wanted somewhere close to campus and affordable. I was very disappointed by this experience. We had to change rooms twice due to the door not locking correctly in room 1 and the heat not working at all in room 2. Even in room 3 the heat wasn't working too well and... More

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Dearborn, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 April 2013

For the years that my daughter attended NIU (2008- Present) my wife and I often stayed at the Dekalb Best Western. Thanks to Vicky Torres, and her staff, (especially Scott) each visit was pleasurable. From the intense moments of graduations, rushing to banquets, or just there relaxing before one of our daughters basketball games, this Inn handled our needs while... More

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BWDK, General Manager at BEST WESTERN DeKalb Inn & Suites, responded to this review
11 April 2013

Mr. Brown: Thank you for taking the time to review Best Western Dekalb Inn & Suites. I have made sure that my staff has read your review, as I do all reviews. We strive to accomadate all of our guests and appreciate all comments. Thank you once again and hope to see you and your family soon. More

Barrington, IL
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 22 March 2013

Went there mid-March when it was very cold. Room was warm and very clean. Nice little set up with a small table and two seats. Bathroom clean and shower bar is of the preferred curved variety. The exterior of the building was a little beat up with some "pothole" like concrete patches on the second level, and needing some small... More

Was this review helpful? Yes 1
Woodstock, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 March 2013 via mobile

Well we had just left the super 8 down the road because it was just discusting. So we hope to find a good hotel down the road, we arive at this one and there is a fire truck and ambulance, but still we decide to stay. The room was nice housekeeping does a very nice job cleaning, but the door... More

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BWDK, Manager at BEST WESTERN DeKalb Inn & Suites, responded to this review
11 March 2013

Phil: Thank you for the review. We take each and everyone seriously.I appreciate you for taking the time to bring this to my attention. I have spoken with the staff members mentioned. The maintenance issues have been resolved. .I understood your emergency as soon as we spoke yesterday. Please stop by on your next trip to Dekalb. Hope all is... More

Bristow, Virginia, United States
1 review
5 of 5 stars Reviewed 27 February 2013

When we arrived, Scott at the front desk was so helpful. We needed a couple of rooms for the family. We were from out of town for our Mom's funeral. He gave us an excellent rate and helped us get settled. Whenever we asked for anything, he and Vicky were there giving us what we needed. So HELPFUL!!! We were... More

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BWDK, General Manager at BEST WESTERN DeKalb Inn & Suites, responded to this review
28 February 2013

Thank you for taking the time to review the hotel. Scott and I we're just talking about all of you yesterday. We hope everyone is doing well and your finding comfort within each other. Stop in on your next trip to Dekalb. More

Chicago
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 24 February 2013

For the quality of the room, a $40-50 price would have been much better than the $90 price. The bathroom was not well kept up and had maintenance issues (see attached pictures). Mattresses seemed like they had not been replaced in a while and did not make for a good nights sleep. The trains coming by at all hours of... More

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BWDK, General Manager at BEST WESTERN DeKalb Inn & Suites, responded to this review
28 February 2013

Thank you for you review. It is always great to get feedback from our guest, negative or positive.It helps us to better serve our guests. I have taken all your comments to heart . We have already corrected issues from your review and would like to welcome you back on your next visit to Dekalb. Just mention my response to... More

Cortland, Ohio
1 review
5 of 5 stars Reviewed 2 February 2013

Stayed at hotel January 27, 2013. Even tough they were very buzy, I was very impressed with the prompt and courtious sevice,They even upgraded me to a suite. Melanie was very helpful in giving driving instuctions. I had the best sleep. I have stayed in the area before but never have I been treated so special. They just had their... More

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BWDK, Manager at BEST WESTERN DeKalb Inn & Suites, responded to this review
15 February 2013

Thank you for your kind review. We are very pleased, you enjoyed your stay. Stop by on your next visit to Dekalb. We will try to upgrade you again. I told Melanie about you, mentioning her in the review, it's always nice to hear positive comments. We do try to upgrade our guest when at all possible. Remember on your... More

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 January 2013

I have stayed here periodically over the years since it used to be a Holiday Inn. It is my favorite hotel in DeKalb. Room was clean and comfortable. Front desk help was very friendly and helpful, both at check-in and check-out. I have lots of good memories of this hotel over the years. I welcome the sound of the trains... More

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Review collected in partnership with Best Western

BWDK, General Manager at BEST WESTERN DeKalb Inn & Suites, responded to this review
7 February 2013

Jeff: Thank you for the refreshing review. You have been a very loyal guest. I would like you to mention this review on your next visit to Dekalb and we would like to check you into one of our luxury suites. There's been a few upgrades since you check out. We have installed flat screen TV's and new furniture. Thank... More

Hartford City,IN
Top Contributor
61 reviews 61 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 15 August 2012 via mobile

4 nights here. Rooms were reasonable. No micro or fridge in standard room,however suite had one. Night clerk asleep at the wheel(See Title). Trains going by property to the rear, and they are usually going by fast and loud. Clean property. Handyman sanding light fixtures outside. Mixed bag here,depends on ow bad you need a room. Baymont next door was... More

Was this review helpful? Yes 2
BWDK, General Manager at BEST WESTERN DeKalb Inn & Suites, responded to this review
17 August 2012

We would be happy to set up breakfast and open our lobby early upon request. Breakfast hours are 6:30am -10:00 M-F and 7am-10am Sat.-Sun. Mention TripAdvisor from today until Sept. 1. 2012 and we will upgrade your standard room to a luxury suite. Vicky Torres Hotel Manager More

Waukegan, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 August 2011

I have stayed here several times while visiting DeKalb. It is within walking distance of the NIU campus, the rooms are clean and decent-sized, and our kids love the pool. The beds are very comfortable, and the hotel staff are all very pleasant and helpful. We will continue staying here when visiting DeKalb/NIU!

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Super 8 De Kalb
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De Kalb, IL
3 of 5 stars 40 Reviews
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Additional Information about BEST WESTERN DeKalb Inn & Suites

Also Known As:
De Kalb Best Western
Best Western De Kalb
Address: 1212 W. Lincoln Highway, De Kalb, IL 60115
Phone Number:
Region: United States > Illinois > De Kalb
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in De Kalb
Price range (per night): RM254 - 475
Reservation Options:
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