Prices here are higher than than the hotel next door , touting itself as the deluxe version , but the service here is very poor. All the front desk staff I met with seemed perturbed when asked simple questions about amenities, night and day. The coffee at times was not available when due. When asking for a coffee refill I... More

If you're a business traveler looking not looking to be pampered, this will work for you. You can cook using some limited cookware that could probably use a deep cleaning. The office desk chair had a unidentified white substance all over it so I covered it in towels before using it. The bed had a hair under the on the... More

The staff was very friendly, and check in was quick and easy. The manager Ms. Mendez was very helpfull in accomodating my room request and very polite. The rooms were spacious and clean. highly recommend stay at this hotel.

I was extremely impressed with how well I was received at the front desk at check in. The clerk went out of her way to recommend places in the area. Within minutes of getting to our room, directions to a local restaurant that was recommended to us was slid under our door. The room was very spacious and had everything... More

Its been nearly 3 week that i am staying this hotel. Fairly satisfactory. Helpful stay and goods rates for extended stays... Overall cleaning and quiteness is good. Even tough so close to the Airport, planes do not bother you since the soundproof system is excellent.

The staff at the hotel were great. They were very helpful, professional and friendly. The hotel itself was very clean as well as my room. The staff were there to answer any questions and inquires that I had as well as give me directions on how to get around town. It was my first time to Chicago and outside of... More

As I write this, I am sitting in my room, which has recently been "cleaned". There are empty beer bottles on the counter, the ashtray still has cigarette butts in it, there's an empty food container sitting on the fridge, the bed has not been made properly, and there is clutter scattered throughout the room. For the past three days,... More

nice little cozy place , home away from home. good value especially if stay is for a an extended period.

I have been staying at this hotel for approximately 7 months. The staff is warm and friendly. The shuttle service is prompt and if possible they will provide transportation to nearby shopping and restaurants. They are also within walking distance if you wanted. The kitchen is well equipped. The oven is a nice convenience to have. There is ample parking... More