A recent family gathering (memorial service for a deceased cousin) resulted in mass confusion and lots of people moving to another hotel. HGI had promised a block of rooms at a reduced price, but within days of setting this up, everyone who called was told no rooms were available. Turns out the hotel had 'sold' all the supposedly held rooms... More

Just steps away from the Keller Convention Center, the Effingham Hilton Garden Inn is the choice if you are attending a conference. The in-house mini-restaurant does a very good job of breakfast and dinner items, but you can also easily walk across the street to Ruby Tuesday's or cross the parking lot to TGI Fridays for a change of pace.... More

This hotel definitely has the stamp of the franchise owner, much more than most. The customer service was very friendly & efficient. Rooms appeared recently renovated. Microwave & fridge on mine. Very clean. What was really different, although not off-putting because everything else was fine, was the decor in the place. The decorating reminded me of My Big Fat Greek... More

We chose this property based on the previously reported high ratings. While it was adequate, it didn't meet the high ratings. The service was friendly and check-in process relatively simple. The room was basic and the bathroom quite small. Our stay was also interrupted by a lot of late night/early morning noise - apparently a wedding party. Overall the hotel... More

Wonderful hotel, wonderful staff, wonderful stay. Staying here was really like staying at a resort. The conference center is fabulous too! I highly recommend lunch at the restaurant inside the hotel. Fabulous food! The sweet potato fries ROCK! More

My wife and I were travelling along I-70 when a winter storm hit, and we were rear ended by a semi truck a few miles outside of the Effingham. We were very fortunate to even be able to get a room, but once we were there the staff was fantastic. They were fantastic when we finally arrived (even though was... More

Forgive my schmaltziness, but that is exactly the song in my mind when I entered the stunning, and I do mean stunning hotel lobby on New Year's Day. After driving 500 miles through heavy winds and bitter cold the ambiance of the holiday-decorated and welcoming hotel floored me. Decorated to the hilt (no pun intended), the Hilton did not disappoint... More

My husband and I were on the last leg of a driving trip to see family for the holidays. We found ourselves in this hotel when we couldn't go any farther, and we were lucky to find a room in this busy hotel. Despite how crowded the property was, the desk agent was able to give us a quiet room... More

Pretty nice hotel. Nicely decorated for the holidays. The room was large, clean, and quiet. Bed was great. Good breakfast. More