We visited this hotel in May 2011 and had the best time. It's conveniently located near a nice mall and restaurants. The hotel itself is nicely kept and staff is very friendly. This hotel comes equipped with internet, full breakfast bar, excellent workout room, nice size pool and hot tub. It's unfortunate the hot tub wasn't working, so that was...
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Thank you so very much for your kind words about our hotel and staff. They all do and excellent job of helping to ensure that our guests have a wonderful experience while staying with us, and it is very gratifying when their efforts are acknowledged.
We appreciate that you found our amenities and location to your liking, and that each...
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The pool at this CI&S is the biggest I have ever enjoyed for short laps. The rooms have always been clean, and the breakfast staff very friendly. The Belvedere reception adjacent to the CI&S puts cones at end of parking lot lanes, preventing hotel guests from using the front lot. There has been no effort to assist guests with the...
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Thank you very much for your kind comments about our hotel and staff, and we are particularly glad that you found our indoor swimming pool to your liking. We agree that our breakfast hosts, like all the staff, do and excellent job helping to ensure that our guests have a wonderful experience while staying with us.
I do apologize for...
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Perfect place to stay for wedding reception. Hotel is connected to Belvedere hall. Definitely would advise staying at this hotel for convenience. Suites were large, comfortable and quiet. Breakfast included in price, first morning was eggs, muffins, ham, waffles etc. Second morning was scrambled eggs, sausage and bacon....definitely well worth the price. Discounted price for wedding stays and Carlson members....
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Thank you very much for your kind words about your stay with us, and we could not agree more that we are the perfect place to stay while attending a wedding reception at the adjacent banquet hall. The ease of convenience by being connected with a common walkway, discounted wedding party rates, and our great complimentary breakfast makes us the...
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We just returned from staying at this location. We arrived about 11am and asked if our room was ready, they said yes but since it was before noon we would be charged $10.00. REALLY!!!! When we asked them to explain they were so rude, it was like they were going out of their way to explain. We were then rudely...
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Thank you for your comments about your stay with us. I do apologize for any inconvenience that was caused, or for any rudeness that may have been exhibited towards you by any member of the staff.
I am sorry that you may have not been offered an explanation for the modest charge added for both a 3 hour early check-in,...
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Stayed here for one night for a concert in the immediate area. The location is perfect with an ATM, breakfast joint, sports bar and convenience/liqour store all within walking distance. Was unexpectedly upgraded to a suite which was a very nice surprise. Front desk staff was very friendly and had helpful hints about the area. Pool and hot tub was...
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I stayed for one night while in town for an event. The room was clean, well equipped and quiet. The complimentary breakfast was excellent and the service in the dining area was outstanding. When I unpacked at home I realized that I left a clothing item in the room. I called them, the day after check out, but my property...
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I stayed there twice over the Christmas holidays (12/23-12/24/2011 and 1/2-1/5/2012) and was once again quite pleased with the accommodations. I had stayed there previously and enjoyed it so much that I definitely decided to book there again. The rooms are clean and quite spacious.
The beds are very comfortable.
The hotel lobby is very inviting with the fireplace.The hotel...
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Thank you so much for taking the time to review our property and sharing your wonderful experience with the community. We are all very happy that you chose to spend a portion of your holiday period with us (twice) and that we were able to contribute to the good times you had during that festive period! I certainly agree with...
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We upgraded our room and it was in major need of upgrading. The couch was torn with stuffing hanging out. Wall paper in the shower was peeling off to reveal mold underneath. Weird stains on the ceiling too. Scuff marks all over the walls.The best part was the pool.
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Thank you for taking the time to write about your experience with us, and I am very sorry that we failed to meet your expectations. We take seriously our obligation to provide our guests with a great experience and are saddened when we fall short of that goal. Our maintenance and housekeeping staffs continually search for areas of improvement and...
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My husband & I enjoyed our stay here. The staff is extremely helpful & friendly. Rooms are nice, clean, beds are very comfortable. The breakfast wasn't very good tho, the food was cold, I think I'd go out for breakfast if we stay here next time. Otherwise great hotel, very reasonably priced! Reccommend!
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Thank you so much for being our guest and taking the time to complete a review of our property. We are very happy that you found our staff helpful and friendly, and the accommodations to your liking. We take very seriously our obligation to provide a great experience to our guests, and deeply appreciate the opportunity to serve you while...
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nice hotel, breakfast could be better (pancake house is next to it though)
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