United gave me a hotel voucher here after I missed my connecting flight out of O'hare. I will never stay at this hotel again. The problems began at curbside. I located the shuttle area at the bottom floor of the O'hare Airport and waited patiently for the hotel shuttle to arrive. After seeing other hotel shuttles come 3 times without... More

I travel on a weekly basis and stay at all types of hotels and this is the first time that I have taken the time to wite a review on a property. The hotel is bad in every area including bad service, dirty rooms, internet out of service, restaurant closed, broken excercise equipment with no towels or cups for water.... More

No wifi in the room at all. Service is really bad and room is not good, air condition is doesn't work. More

Hotel was ok. Just a place to stay to get the shuttle service to the airport. The hotel was nothing special. The shuttle service was terrible. Our ride to the airport was uneventful. They said that the shuttle only ran every hour which was Ok. The shuttle service after our trip and back to the hotel was horrible. We called... More

This hotel just needs to be torn down. The building is literally falling apart, it's about 40 years outdated and the staff and services are pretty much non-existant. Upon arriving our room was still being "serviced" even though they said an early check-in was fine, so we had to wait. Then inside the room the phones barely worked, the bathroom... More

My boyfriend and I booked this hotel for the "park and fly" deal. We checked in the hotel about midnight and the front desk personnel was rude, unfriendly and completely annoyed that we were checking in. She may or may not have rolled her eyes at us once or twice. Once we got to our room, it looked completely outdated,... More

The room we stayed in was very HOT. the Air cond. did not work. the room had no refrigerater.They did move us to a differant room. the room was still HOT. but we did have a small refri. But the rack in the door was broke. When they came in to clean the next day all they did was empty... More

Booked through hotels.com, as we've done many times. Front desk clerk tried to charge us again! Needless to say, resolving that made our check-in take about 1/2 hour. The halls and pool area, which we had to walk through to get to our room, could really use some new carpet or some serious cleaning. What we did notice while walking... More

We decided to stay at this property because of the great price for park & fly. The staff were pleasent and fast with check-in. We were able to sign up right away for the morning suttle to the airport. We parked our car there for 9 days. The suttle came promptly to pick us up at the airport for our... More