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All 11 Fairview Heights hotels »

Four Points by Sheraton Fairview Heights

3.0 of 5
319 Fountains Parkway, Fairview Heights, IL 62208
Hotel amenities
Four Points by Sheraton Fairview Heights
3.5 of 5 stars 69 Reviews
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69 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(3)
  • Room service(3)
  • Very clean(3)
Traveller rating
    22
    25
    15
    4
    3
Only show reviews for Family (18) | Couples (17) | Business (21)
Date Rating
Watseka
1 review
2 of 5 stars Reviewed 5 May 2012

This is one the those hotels that put all there money into making the lobby look nice but the rooms are nasty. We stayed two nights and were glad to get out. The rooms are dirty and the bedding smelled like it had not been washed for at least a month. We also had two lights that were brunt out... More

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Marion, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 21 April 2012

Stayed here last night with my wife. Had no problems at check-in. Found room to be modern, clean and full of comfy pillows. Had a great nights sleep. No complaints. Booked hotel through Hotwire at great price of about $50 and it was definitely worth that. More

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Edwardsville, Illinois
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 19 April 2012

Food was great filet mignon for 250 pl cooked to perfection cut table with butter knife the Public bathroom were a lot less desirable very disappointed GROSS Housekeeping should be a shamed More

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Middlebury, Indiana, United States
1 review
5 of 5 stars Reviewed 13 April 2012

My mother, sister-in-law's mother and myself shared a room at this hotel in early April '12. Even though the booking was made via Priceline at the last minute, the hotel staff bent over backwards to accommodate our every need, providing a room with the exact bed arrangements and on the specific floor we requested. They also comped us our breakfast... More

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mena
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Great place......service, front desk, Hi Ashley......cleanliness, cookies.....breakfast, lady singing the old southern gospel songs.......maybe I shouldn't mention this, it might offend someone, but im more concerned about Who it will offend if I don't...Amen. here for the NRA convention in St Louis....... More

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See 2 more reviews by greatplace_12 for Fairview Heights
burnsville
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 March 2012

I love this place, don't get me wrong. Everything is always clean and up to par. Its been awhile since i have been there. But i came back at the beginning of march to find Kasey was no longer there i found out that she quit. I always looked forward to seeing her smiling face shes always up beat and... More

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menomonee falls
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 March 2012

Dead bugs and mildew everywhere. Nasty! Room has dirty feel to it. You can hear the people in the room next to you as if they are sitting next to you and they are talking at normal levels, not loud. So not worth it. For $100/night for a king room, I'd expect better. Never ever again. Checked in late at... More

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56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 March 2012
1
person found this review helpful

My wife and I stayed here 1 night as part of a quick get-away to the St. Louis area. Hotel is on the north side of I-64, very easily accessible. Property is well-lit and well-maintained. Front desk clerk was extremely friendly and was very expedient getting us checked in. Room was very nice. Comfortable bed. Clean. Well-decorated. Quiet. FANTASTIC water... More

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marci woolever, General Manager at Four Points by Sheraton Fairview Heights, responded to this review
6 March 2012

Thank you for your honest post regarding your stay here at the Four Points. Your opinion is valued, and I will be sure to pass on such kind words about our staff. I can assure you that we are working to resolve the carpeting issues you noted in your post. We do not want others to have a similar experience,... More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 31 January 2012

I am from Illinois but live in Tennessee now,but whenever I come home this is my choice of Hotels. The staff is excellent and so is the food,they have wonderful rooms I feel like I am at home would recommend to any and everyone!!!! More

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Grantsville, WV
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 January 2012

We recently traveled across the country for a family wedding. This was our first stop along the way. Very disappointing! Our room was very old and in need of renovating. The carpet was old and stained. However, the worst part came when we turned down the bed covers -- the sheets were so old, thin, and the material was extremely... More

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Additional Information about Four Points by Sheraton Fairview Heights

  • Sheraton Fairview Heights
  • Four Points Fairview Heights
  • Fairview Heights Four Points
  • Fairview Heights Sheraton
Address: 319 Fountains Parkway, Fairview Heights, IL 62208
Price range (per night):* RM269 - 355

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Four Points by Sheraton Fairview Heights
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