when we got to our room, the maid was in the bathroom, USING IT!! #2!!!!! The non smoking room had cigarette burns everywhere. The room was filthy. The desk staff was rude. The milk and yogurt at breakfast was warm and the waffle iron, couldn't have ever been cleaned. The staff was making themselves breakfast, and even complained about how... More

I would never ever in my entire life recommend this hotel! I have always stayed at comfort inn and suites. This location is awful! When we checked into the room, we went back to our car to get our luggage and seen a lady who barely had any clothes on come running out of the hotel following a guy screaming... More

I must say that this place was pretty rough. I booked a King Suite with hot tub. When i walked in the room, it smelled like cigarettes (even though it was a non smoking room). There was no wall from the bathroom to the sleeping quarters so basically if you had a guest in the room that needed to use... More

After having left another Choice brands hotel about an hour earlier because of worn mattresses, I was pleasantly surprised to find this room very comfortable. The front desk lady was very helpful, and for what it's worth, quite attractive. I got an upgrade to a suite without asking although I don't see the need to place a "kitchen sink" 5... More

We stayed for one night at the Comfort Inn in Harvey, Illinois. Of course, this is not a 4 star hotel, however, we paid $89 for our room and hoped for better. Although it was a nonsmoking room, there was a cigarette burn in the spread, there were burn stains on every lamp, the appliances were from the 1980's, and... More

Absolutely one of the most disgusting hotels I have ever stayed in. The carpets were gross; the curtains/sheers had stains; the lighting is so low you can't see anything; scratchy sheets and dirt and dust everywhere! This place needs a major overhaul inside and out!! I saw so many unidentifiable stains in the the bathtub and on the floor that... More

Warning, steer far away. Arrived to t non smoking room reeking of smoke, carpet was filthy, with some foreign, white goo all over, the couch was so stained I would have a problme even putting a bag on it, bathtub, full of live and crust, not cleaned. Showed the front desk and she offered 20.00 off. HILARIOUS! ASked for the... More

We were told on the toll-free line that this hotel had a king suite available (same price as a 2-doubles, hmmm). We have 5 people and a large dog. They offered us a price break right away and so we took it. When we arrived, we were told there were no suites and no cots but she would put us... More

We had requested a non-smoking room. We did receive this but the problem was that non-smoking rooms and smoking rooms are on the same floors so the hallways smelled disgusting and the smells permeated into the rooms. Therefore, all of the rooms were practically smoking rooms. There was a lot of black mold in our bathroom. It was very disgusting!... More