Red Roof Inn Chicago Lansing (Lansing, IL) - Hotel Reviews

frequentflyer565

Omaha, Nebraska

Reviewer

3 reviews

Reviewed 15 May 2012

loved loved loved my stay, from the time i came through the door to my departure i felt as if i was at my home away from home. bina is exceptionally nice as well as mike More

Was this review helpful? Yes

Problem with this review?

See 2 more reviews by frequentflyer565 for Lansing

Thank you for taking the time to write a review regarding your stay at the Red Roof Inn in Chicago Lansing. We were very pleased to hear that Mike and Bina provided exceptional service. I will be sure to share your comments with the entire staff as we strive to make each stay a memorable and enjoyable experience for our... More

JakesMommy2011

2 reviews

Reviews in 2 cities

“WONDERFUL STAY!”

Reviewed 8 April 2012

I recently came to the RRI and my stay was wonderful. Firstly when I checked in Mike greeted me "welcome to the rri how may i assist you" which was an 10. Mike by far was my favorite got me in and out, Ava the manager was so professional i couldn't believe this was a red roof by far it... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to write a review regarding your stay at the Chicago Lansing Red Roof Inn. It is the desire of the entire staff to greet every customer with a smile and humbly assist them. We were pleased that Mike provided you with a hospitality heart during your check in and Bina finsihed to make your... More

TonyW48197

Ypsilanti, Michigan, United States

1 review

“Great all-around value”

Reviewed 28 March 2012

Red Roof Inn Lansing, Illinois is a great place to stay for the money, offering good value, location--within minutes of shopping, dining, and local entertainment--and GREAT customer service. The managers like Bina and Ava are top-notch when it comes to customer service; from resolving issues which arise to making sure you have a wake-up call, they always make me feel... More

Was this review helpful? Yes

Problem with this review?

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoying hearing about the positive experiences our guest have at our hotels. I will be sure to share your comments with Kim and Bina and the rest of the staff regarding your stay. Positive guest feedback, like yours, is always an encouragement to all... More

steve h

Chicago, Illinois

1 review

“enjoyable stay”

Reviewed 15 March 2012

red roof inn-lansing,illinois is in a great location for travelers with dozens of restaurants, from fast food to sit down, within a mile of the hotel. there is even an irish style pub within a 2minute walk should you want to go for a coctail without having to drive. hotel staff no matter what time of day, from bina to... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to share your thoughts about your recent stay at the Chicago Lansing location. We were very pleased that you enjoyed your stay. I will be sure to share your feedback with Bina, Brenda, Mike, Adrianna, and the rest of the team. Feed back from our guest is always welcome as we strive to make... More

Tiana32

1 review

2 helpful votes

“Horrible, needs an upgrade asap!”

Reviewed 26 February 2012

2

people found this review helpful

I've seen recent reviews and I wonder where those people are staying because it's not red roof trust me the hojo or sleep inn is waaaaay better! First of all the manager or who ever is in charge has these big 1931 tvs in the rooms that could easily tip over I have an 3 yr old and I kept... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to tell us about your experience at the Chicago Lansing Red Roof Inn. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the brief power outage as this was out of our control but we worked dilligently to restore the power within a reasonable time frame.... More

MeMeZTE

1 review

1 helpful vote

“Under New Management-Great Professional Customer Service”

Reviewed 12 January 2012

1

person found this review helpful

I'm currently stayn@RRI located in Lansing,Il.Due2 home repairs from hell I've been here 4long period of time. I have seen lot of staff come&go.There is a new manager here that has really changed morale of staff&guest comfort. The hotel is a economic hotel,howeverG.M.Ava A. Take her responsibilities seriously,she assist her staff with cleaning&evenworkn n the. Laundry room. She addresses all... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time tell all of our potential guest about your lodging experience at the Red Roof Inn in Chicago Lansing. We value you as a cutomer and appreciate your feedback. I will share your comments with the staff as all feed back from our guests are welcomed. Please continue to keep us in mind for all... More

childbride84

District of Columbia

Senior Contributor

21 reviews

Reviews in 20 cities

17 helpful votes

“Comfortable and a Great Value”

Reviewed 24 December 2011

Stayed in a Superior King room with my wife and dog for a few days while visiting family in the area. The housekeeping staff were friendly, the room was clean and spacious, and the rates -- a little over $60 a night including wifi, a fridge and microwave -- were great. The location is perfect for traveling. It's right off... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to post a review about your stay. I am glad that you found the room to be comfortable. I will be sharing your review with the staff. All of us here at the Red Roof Inn in Lansing strive to make our guest stay as enjoyable as possible. We appreciate and look forward to... More

TravelingmanPHA

Cherry Hill, New Jersey

2 reviews

3 helpful votes

“A New Meaning to the Word Hospitality”

Reviewed 17 December 2011

1

person found this review helpful

Staying at this location made me re-research the meaning of hospitality. According to dictionary.com hospitality means "the quality or disposition of receiving and treating guests and strangers in a warm, friendly, generous way." After reading that definition I can truly say that this Red Roof Inn 300% fits that definition. I have stayed at this location several times prior to... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to post a review about your stay. I am glad that you found the staff to be courteous and friendly. All of us are here to make your stay as enjoyable as possible. We appreciate your feedback and look forward to serving you again the next time you are in the Chicago Area Ava... More

Bert L

Saint Louis, Missouri

Reviewer

4 reviews

3 helpful votes

“Bina, Ava, Manny and the rest of the crew!”

Reviewed 16 December 2011

1

person found this review helpful

Red Roof in Lansing IL is a great place to stay. They are very attentive to your needs and I look forward to staying there every week. I travel to Chicago weekly and they always make me feel like I'm at home. More

Was this review helpful? Yes

Problem with this review?

See 3 more reviews by Bert L for Lansing

BertL187 has 1 more review of Red Roof Inn Chicago Lansing

“Great Service, Ammenities, Value”

Reviewed 8 September 2011

Thank you for taking the time to tell others about your lodging experience at the Red Roof Inn in Lansing Illinois. It is always an absolute pleasure to have you staying at our location and your review will be shared with staff. I am extremely delighted to know that your stay was a pleasant one and we encourage you to... More

yankee79

Saginaw, Michigan

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Not bad”

Reviewed 16 November 2011

I recently stayed at this hotel in September while attending two White Sox games in Chicago. It's in a fairly good location just off the expressway and the service was good. I noticed kind of an odd smell walking to my room but I'm the type of person that I just need a place to sleep and that's it so... More

Was this review helpful? Yes

Problem with this review?

Thank you so much for taking the time to share your comments regarding your stay at the Chicago Lansing Red Roof Inn. It was a great pleasure to serve you and to accomodate all of your hospitality needs. I will be sharing your review with the staff and we look forward to serving you in the near future. Ava Adediwura... More