I'm picky about cleanliness and had no complaints about the room, lobby or breakfast area. The pool was on the small side, so no swimming laps. The hot tub seemed to be broken and wasn't hot. There were soaking towels on the floor of the pool area and even though the front desk mgr walked through while I was in... More

After spending 2 nights in an extremely disgusting, overpriced room at another hotel, we were able to get a room at this beautiful property. The staff was extremely courteous, and the room was beautiful. It was also a great bargain considering the other hotels in the area. The only complaint would be it was a little bit tricky getting into,... More

When my husband and myself were looking for hotels to stay at for out date night, this was not the first choice. It seemed over priced and small from the outside. When we arrived we were greeted with smiles and the staff helped us immediately. We did not have reservations and all the surrounding hotels were booked. We checked into... More

HORRIBLE HORRIBLE HORRIBLE!!!! The WORST EXPERIENCE of my life in a hotel setting. RUDE customer service guest, NON ENGLISH SPEAKING cleaning ladies and unclean rooms, pool area, & definitely hot tub. I had to stay at this hotel for a week, the rooms were barely cleaned out, they don't mop your bathroom floors nor vacuum your rooms out on a... More

When visiting Chicago, I usually look for suburban motels with a decent restaurant and a gas station adjacent. Country Inn & Suites met one of those criteria (both Cracker Barrel and Olive Garden were easy walks from the motel), but I think that I will try another place next time. The facility was above average. The rooms are good (we... More

I found this hotel to be very clean and comfortable. I booked on Priceline and didn't see the hotel name until after I had already purchased my stay so after seeing the reviews I was nervous. But I liked the hotel very much and only had one issue in that housekeeping missed my room on the first day. My room... More

We don't stay at hotels but maybe once a year. This hotel was very clean and welcoming. The staff greeted us right away and completed our check in so we could get to our room. The exercise room was well equiped and clean. The pool was clean and the water temperature, perfect. We would stay here again. More

We needed a room that was a suite to accommodate us and our two year old. The layout is fine, though it would have been better had the bathroom been in the bedroom instead of the living room. The room was dirty. There were plastic wrappers on the floor, under the bed. There were crumbs and trash under the tables... More

I won a one night stay through Priceline so I set my expectations low. The room was actually better than expected, very clean and I would've been more than happy with my stay and would've gladly booked again had not the following things occurred. At about 10:30AM, there was a knock at the door and before I got to it,... More