I checked into the Holiday Inn after checking out of another hotel due to bed bugs. I was assured by the reservationist I would find the hotel to of great quality. Sunday morning I went to shower and there was no hot water. I was told there was a problem but it would be back up in an hour -... More

Victoria is always excellent! She saw I checked in but didn't see me so she wrote me a personal note that she hoped my stay was enjoyable. Always personal, accommodating and friendly! I do wish the fitness area opened earlier than 7p.

Bear in mind that in the same building is located a Bar Louie, this place is LOUD, ask that your room would be located as far as possible. Also the Bar is so popular that their clientele eats all the parking space, so if you arrive at night, you might have to walk a bit, because every parking near by... More

My husband and I had a nice time here. We arrived around midnight and the desk agent was nice enough but not very informative. We had to ask before she told us our rate did not include breakfast. Our room was average and the breakfast buffet didn't offer much but the waitress was very friendly. It was clean and comfortable.

My husband and I stayed here only for one night but we loved it. The rooms were very clean and spacious. I also liked the bar/restaurant and the atmosphere there as well. The hotel desk clerk named Luis was also very pleasant and helpful. I will recommend this Holiday Inn to anyone who looking for accommodations.

My husband and I checked out of our B&B and into the Holiday Inn in Matteson on V-Day because we wanted to enjoy some time in the pool. We normally would have went to the location in Tinley Park, but there pool was being repaired. After we checked-in, we went down to the pool, and to our surprise, the room... More

VICTORIA was very polite, and helped with a difficult request. great stay overall. great renovations. definitely a good new look for holiday inn. And a good restaurant as well. bar Louie is a nice touch.

met 3 coworkers at holiday inn who were staying there....after driving few hours to dinner meeting my co worker guest of hotel asks front desk about good dining to hold a dinner meeting ,,,recommends local chains apple bees, red lobster and tells us if we want good place we have to drive about 12 miles to orland park....not till after... More

I stayed at this hotel overnight on a business trip and found the hotel to be your standard Holiday Inn from the inside. Nice large rooms, the standard Holiday Inn decor and comfy beds, free internet that worked great. From the outside I thought the location of the hotel was horrible and even though it was almost connected to a... More