I wouldn't stay here again - no big reason, just a lot of small ones. It's a bigger older hotel with a dampness issue I guess? Room smelled a little like mildew / urine. I would have requested a different room but they were totally booked. There's a restaurant that the room says is open in the morning for breakfast... More

We stayed here at the end of our vacation. The rooms were very clean and what one would expect. The staff was pleasant to deal with. The only complaint was trying to print our boarding passes for our flight in the morning. The computer was super slow and it took over 30 minutes to print 2 boarding passes. It is... More

We stayed at the Holiday Inn in Mount Vernon while in town for my brother's graduation from SIU-Carbondale. Being unfamiliar with the area, we chose to stay at a Holiday Inn given past experiences with the brand, but this hotel did not meet the standards I've come to expect when staying even at a Holiday Inn Express. We stayed in... More

The front desk was not very helpful also I am a Priority Club member they did not acknowledge me when I checked in I got the idea they could have cared less. They also stuck me in a room with no fridge or micro-wave. All in all it was not a very good experience there, I will not stay there... More

Stayed one night on our way back home from Florida. Checked in and forgot to ask for the senior discount. On our way out asked if they would readjust the bill. The girl who checked us in the night before was working again that morning. She did not know if she could do it and asked I believe her name... More

Overall neutral about the stay. Internet speed carried my video call during the morning before check-out but when we checked in it was very slow for basic email. The front desk was not very sensitive to my wife's request for conditioner -- they had shampoo but no conditioner and she was not interested in passing along to management a request... More

This is an older Holiday Inn but it does have a huge parking lot which is nice. They have a decent sports bar and restaurant so that is nice. The rooms are average and in my opinion a little overpriced. The breakfast is OK at best... so overall, it's a good location but overpriced for what you get. Would I... More

A very nice property and a great value. We travel quite a bit and have stayed in every level of lodging from two through four stars. Large, bright lobby and multi-function area. Our room was clean, comfortably and nicely decorated. Our only complaint had to do with the free breakfast. It would be nice if there was "hot water" available... More

Everything is old. Like stepping back in time 30years. Huge, old hotel. Check in took longer than normal, seemed to use antiquated system and as platinum with aaa member, I was quoted 96 but overheard someone else offered 79 while I was checking in even though I asked for lowest available rate. Furniture in rooms at least 20 years old,... More