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Courtyard by Marriott Chicago Naperville

3.0 of 5
1155 East Diehl Road, Naperville, IL 60563
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Courtyard by Marriott Chicago Naperville
Ranked #4 of 17 hotels in Naperville
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71 reviews from our community

    Trip type
Traveller rating
    33
    25
    8
    4
    1
Date Rating
Birmingham, Iowa, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Cassandra works the front desk at this property.I was driving in from Iowa and my sister (almost 80) was driving in from Georgia.Originally my sister was to get other transportation but when it fell thru she instead decided to drive and she did it straight thru approx.18 hours.When I learned of her change of plans I called the Hotel and... More

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NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review
21 May 2013

Ginny, Thank you so much for taking the time to provide us with your feedback! We are very lucky to have Cassandra on our team and she is an exceptional associate! I'm very happy to hear that you were so pleased with your stay and the service provided. I also recieved the email that you sent to our guest relations... More

Madison, Wisconsin
Top Contributor
65 reviews 65 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

The hotel rooms have been updated, so the new carpets, mattresses and bedding is very nice. I prefer to have a room rather cold, and I was very pleased that I was actually able to set the HVC to a cooler temperature and was able to cool the room. Typically you can't get it very low, so this was a... More

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NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review
21 May 2013

Thank you very much for taking the time to provide your feedback! I agree with you about the elevator, unfortunately, our hotel was built 26 years ago, so the deisgn was much different back then. In regards to the mobility question, we do have over 60 rooms on the first level and we also have rooms that are handicap accessible... More

Catwalk
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

I spent one night here over a weekend. The experience from check-in to the service in the lobby café were fantastic. Helpful, friendly staff. Room was comfortable, shower had nice hot full pressure flow of water. Would stay here again if I'm in the area.

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NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review
21 May 2013

Thank you very for providing your feedback. I'm glad to hear that you had a pleasant stay with us. We hope to serve you again in the near future. More

Elsewhere
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 29 April 2013

I was in town for a friends music recital and his proposal to his girlfriend. I searched all the hotels in the area, which there are many, and i picked the courtyard. This facility had just finished a major renovation, I actually just missed the reno party the night before my arrival...shucks, Well, this is the nicest marriott I have... More

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NoonieA, General Manager at Courtyard by Marriott Chicago Naperville, responded to this review
21 May 2013

Daniel, Thank you very much for your wonderful feedback about our hotel. I'm sorry you missed our party, it was nice to be able to celebrate with our guests after going through an extensive renovation. I'm glad you like the new look! Cassandra is fabulous and truly goes above and beyond to take care of all of our guests. We... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 28 April 2013 via mobile

Excellent customer service , nice clean rooms. The beds and mattresses were very comfortable and 'just right'. It seems this brand of Marriott has really upped its game, I was impressed by the modern and sleek look of the whole hotel and the decor, very nice spacious rooms, and impeccable cleanliness. To top that customer service was beyond my expectations... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 23 April 2013

I recently stayed at this hotel for a business conference and my expectations were beyond met. Not only did the staff at check-in start my stay off well, but it continue throughout my duration. The lobby was stunning and provided a great work environment in between sessions. The food in the Bistro was quite delicious, and had something for everyone.... More

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See 2 more reviews by Cujlc4 for Naperville
usa
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 20 April 2013

Stayed here for a business trip recently. Check in was a bit of a pain since my key didn’t work on the first try – but after that it was fine. Nice, newer hotel that was very clean and stayed true to the Courtyard brand. Room was large and wifi was somewhat speedy. All that being said – there are... More

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Sugar Grove, Illinois
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 April 2013

This hotel is great for business travel, but also for friends and/or family. The amenities are nice and the rooms are very comfortable. Breakfast is adequate and the atmosphere is comfortable. Pool is a good size with comfortable seating. The best thing about this hotel is the proximity to several popular restaurants. Also, the proximity to Chicago if you want... More

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Philadelphia, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2013

This is a classic Courtyard, with good room quality and a very pleasant lobby area. It's located conveniently next to a mall with several very good restaurants. I found the lobby employees - both check in staff and the folks in the mini-restaurant to be extremely nice and responsive. (The scone I got was very average; I shouldn't have been... More

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Waukegan, Illinois
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 April 2013

I Stayed at the Naperville Courtyard for a two day meeting and everything from my newly remodeled room, breakfast at the Bistro, two day meeting and relaxing in their tranquil pool area was perfect! They have amazing restaurants in walking distance as well it was a great location to go for a run. Cassandra at the front desk and Alvin... More

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Additional Information about Courtyard by Marriott Chicago Naperville

Also Known As:
Courtyard By Marriott Chicago Naperville Hotel Naperville
Courtyard By Marriott Chicago Naperville Hotel
Courtyard Naperville
Naperville Courtyard
Naperville Marriott
Courtyard Chicago Naperville
Address: 1155 East Diehl Road, Naperville, IL 60563
Phone Number:
Region: United States > Illinois > Naperville
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Naperville
#5 Business Hotels in Naperville
Price range (per night): RM224 - 601
Hotel Class:3 star (3*)
Reservation Options:
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