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Holiday Inn Chicago Oakbrook

3.0 of 5
17 West 350 22nd Street, Oakbrook Terrace, IL 60181
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Holiday Inn Chicago Oakbrook
3.5 of 5 stars 87 Reviews
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87 reviews from our community

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Traveller rating
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Date Rating
Bar Harbor, Maine
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 22 May 2012 NEW

This is an older hotel that needs updating. The good things were that the room was quiet because I had requested a room not facing 22nd . We were on the 4th floor which was away from the noisy bar. When we checked in there wasn't a refrig or microwave in the room. When I called and stated that it... More

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Fort Wayne, Indiana
1 review
3 of 5 stars Reviewed 19 May 2012

Overall the experience was fine. The front desk clerks were professional and good at their jobs. My issues lie with housekeeping and maintenence. When I got to the room I noticed a very large vomit stain on the lamp shade. The room did not smell of vomit but the fact that it was never taken care of was embarrasing for... More

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Mayfield Heights, Ohio
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 17 April 2012

Over the years I have stayed at this hotel as a HI, then a Sheraton, and now a HI again. New owners with a Bar Louie in the lobby where there was open space and a restaurant. Clean, beds a little to soft for me, indoor pool. Nice staff, resolved a noise issue, workmen, by moving me so I could... More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
23 April 2012

Dear Guest Thank you so much for dedicating the time to give us feedback regarding you recent stay with us. It is our goal to provide the outmost level of comfort and service to all of our guests. Though we are starting a renovation project, which will enhance the overall hotel with added amenities for our guests, we should have... More

Chicago
1 review
5 of 5 stars Reviewed 13 April 2012

Exceptional staff! We haven't used a Holiday Inn for years. But in a pinch I ran into the Oakbrook property and asked for help with getting something done. Asim and Nichole demonstrated out of the box thinking and went above and beyond to help me solve my problem. It was great to find bright, empowered, genuinely service oriented people, as... More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
23 April 2012

Dear Mr. Charles O. Pratt IV Thank you for the review. As a manager and a team member of the Holiday Inn Chicago Oakbrook,I can assure you that there is nothing more rewarding than hearing our guest have a pleasant experience. It makes all of us proud of the work we do. Asim and Nichole are very happy that they... More

Union
2 reviews
5 of 5 stars Reviewed 11 April 2012

Hotel was afordable and a good place to stay. The hotel staff was exceptional in making my stay better than normal. The hotel has a very comfortable restaurant with a DJ on most nights. Comfortable rooms that were clean and well attended to. Easy access to all types of venues as well. More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
23 April 2012

Dear Mr. Ralf G. Thank you so much for taking the time to give us your feedback regarding your last visit to the Holiday Inn Chicago Oak Brook. It was a pure pleasure to be of service and I hope that we could be a home away from home for you and your family any time you are in our... More

Des Moines, Iowa, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

This hotel is pretty average with the perk of a very comfortable bed and pillows. I do think once the entire renovation is complete that this hotel will jump to above average. Pros: Near a mall, Costco, and some pretty good eats Very comfortable bed and pillows Flat screen TV (at least in room 448) Cons: Filthy carpet New front... More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
23 March 2012

Dear Guest. Thank you for taking the time to share your experience regarding your last visit to the Holiday Inn Chicago Oak Brook. As you mentioned, we are always in the process of enhancing the experience of all our guests through improving the service and product status. I hope that you will give us the opportunity to be of service... More

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 10 March 2012

friendly staff. clean rooms. good food and great location. These guys go out of their way to make sure that everyone is having a great stay. I had left my bag in a taxi from the airport. The manager tracked down the cab company and the cab driver and got my item back for me by the time I was... More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
12 March 2012

Dear Mr. M We like to thank you for taking the time to share your feedback. We are extremely happy that you had a great experience with us and that we were able to recover your item. Our team is always dedicated to provide an outstanding service to all of our valued guests. We look forward to serve you in... More

Mendon, IL
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 8 March 2012
1
person found this review helpful

The service was fine for an overnight business trip. The food was good in the restaurant. The room was clean, but would be a little for a family with children. More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
12 March 2012

Dear Guest We at the Holiday Inn Oakbrook try to satisfy the needs of a wide range of guests and your input is helpful in seeing places where we can improve. I am glad to see a positive review and that your basic needs were met, we look forward in providing you with that WOW factor in with your next... More

Ann Arbor, Michigan
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 February 2012

This is a services lacking hotel. The business center is pay as you go(39 cents a minute) Old televisions with no channel selections. The staff is ok, but lack attitude that you would expect. No coffe a available unless you use the rooms machines or go to the bar in the hotel. The gift shop was not open. Rooms were... More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
16 February 2012

Hello Mr. Timothy H. I like to take the opportunity to thank you for dedicating the time to share your experience regarding your recent stay at the Holiday Inn Chicago Oak Brook. It gives us the guest point of view regarding opportunities for us to improve any areas of service and/or products. As any other service provider we strive to... More

Ohio
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 January 2012

This was my first stay at this location. Area of town was nice, many places to shop and eat nearby. I think they spent more time on the lobby then they did on the rooms tho. Beds are extremely comfy.....the bathroom was small but everything worked well. Of course there are NEVER enough eletrical outlets! On site free parking (not... More

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sonny karimi, General Manager at Holiday Inn Chicago Oakbrook, responded to this review
16 February 2012

Dear Guest Thank you very much for taking the time to write a review. We are glad that your experience was pleasant. We are currently working on finding ways to see if the mechanics of the elevator would allow us to increase the speed of their operations. Also the speed of the service providers at Bar Louie is also being... More

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Additional Information about Holiday Inn Chicago Oakbrook

  • Chicago Oakbrook Holiday Inn
  • Holiday Inn Oakbrook Terrace
  • Oakbrook Terrace Holiday Inn
Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Price range (per night):* RM326 - 551

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Holiday Inn Chicago Oakbrook
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