I stayed at the Westin Ohare 5.19.2012. First they charge $25 to park when you stay there most other hotels in Rosemont do not, the Hyatt ( not Regency) I stayed the week before did not. I okayed the parking fee upon check-in when I went to leave the hotel they never charged my room so I had to return... More

Took by daughter and grandaughter shopping in Chicago. Needed a room for the night-it had to be close to the train station and have an airport shuttle. The Westin had both of these. Unfortunately that was all it had going for it. The bathtub drained very slowly-you took both a shower and a bath at the same time! The walls... More

I stayed in the hotel for three nights. Rooms are big but not great amenities, I would define it as quantity versus quality. The hotel has got a swimming pool, however it is very dissapointing, its more like a pond, very small. If you decided to go green and skip housekeeping you get a $5 voucher per day. I decided... More

Cost cutting measures have been taken to far leaving the overall experience at this hotel closer to a 3 star experience. Wrapped in a bow of "green" they now ask you to forfiet room cleanings, have decreased water pressure and apparently have made the air compressors in the room weaker. I had to set my thermostat to 60 and high... More

We found our stay at the Westin to be most enjoyable. The accommodations were comfortable and the staff did an outstanding job. We were most grateful to the Consierge, Denise, who really understands the service part of customer service. Thank you, Denise, for enriching our stay. More

Stayed at the hotel from Sunday 4/22 to Friday. Hotel very nice, but found the restaurant, gift shop & services to be way over market. Parking was $25 per day for outside parking. Internet access $ 12.50 day. Cup of coffee in retaurant $4.50. Tried the Eco service option. In return for having room made every third day, you get... More

Nice lobby and meeting rooms but bathrooms are tired and need refreshing. Shower stall was dirty and bathroom tiles were cracked and dirty. Was disappointed by the slow service at the registration desk and the unhelpful attitude of some of the front desk staff. Arrived mid-morning and there was a long line at registration, but only two staff working, with... More

Beautifully appointed high-end public areas; excellent room accomodations. Restaurant and baunquet meals tasty, well-prepared and beautifully presented. Front desk staff a little stuffy for my taste. Parking convenient, but expensive. Certainly considered in the Chicago area, but about a 30-minute ride into the center of the city. More

This was my third or fourth stay at this hotel. The location is very convenient to O'Hare, obviously. It's a decent place, though a little dated in some ways. But the beds live up to the reputation for comfort, the facility is clean and there are a few creature comforts your typical motel stay won't have. It has generally met... More