The Embassy is an excellent facility with large clean rooms, free breakfast, and reception in the evening. I was able to find a $140 rate which was extremely reasonable for the area. The attached Basil restaurant was convenient and had good food. The shuttle service saved the cost of a quick cab ride to the airport. The staff was very...
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We took a getaway that wasn't far from my home easy to get to for everyone else. It wasa surprize for the kids and a blessing for the adults. They swam in the pool a lot, visirt wth friends just great fun. We order from a great pizza place called "Hubcaps" the food was awesome,the sandwithes were over the top....
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Staff is great, very friendly and helpful. But the place is dated and needs renovating badly. Gym was so-so...quite cramped. Overall, OK, but a bit below the Embassy Suites brand expectation.
Pet peeve: why do Embassy Suites have such an early cut-off for breakfast?! Also, HUGE beef with the fact that last breakfast customer is not accorded the same service...
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Quality hotel close to O'Hare. Good, friendly staff. Clean rooms, nice restuarant also found the meeting room to be adequate.
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We use this hotel for last 5 years for park and fly. Last few visits felt way below our expectations. No cart available to transfer luggage, but it was no big deal to staff. Rooms needs some upgrade, we were in rm # 719, and it needed some time from maintenance, beds were off from base keeping steel fram 4...
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Great Inexpenesive airport property! I love hitlon properties, always a great experience!
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Thank you for the review, We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future!
Juan Leyva
Director of Rooms
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We stayed here in April, 2012 for a quick overnight before we left on vacation from Ohare the next morning. Six of us in our travel party. The room was adequate for parents and four children. There is a sofabed in the sitting area that allows up to six people to sleep. We paid for parking to keep our car...
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Thank you so much for taking the time to provide your review of our hotel. I'm so glad you took advantage of our park and fly rates as it is a great value when you include all the amenities Embassy Suites offers. We appreciate your business and look forward to being of service to you and your family in the...
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We decided to stay here because it is listed as an O’Hare Airport hotel. Well, our night flight was delayed and we landed later than anticipated. We had problems finding the shuttle bus pick-up….you walk a good distance under the airport to find the shuttle departure place. We were tired and hoped that the shuttle would take us directly to...
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Thank you for posting your review regarding your stay. As the Director of Rooms at the Embassy Suites O’Hare Rosemont, I am working very hard to provide all of our guests with the products and services that will allow you to rate us as a “10”. We do share a shuttle with the Hilton Rosemont and Doubletree O'hare as we...
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We visit Chicago fairly frequently, and after staying here, we will NOT be staying anywhere else when we visit Chicago in the future. Feel free to learn from our experience - after all, isn't that what Tripadvisor is for? Here's why this is going to be our new home in Chicago: Great people: from check-in to check-out. Friendly and helpful....
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Thank you so much for taking the time and providing us such a great review. I read the comment card and are so glad we were able to meet your accomodation needs. We appreciate all of your great comments and can assure you that we forwarded them to the staff as well. We value your business and look to be...
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We stayed there Good Friday and met with our friends in the lobby and talked with them until 2:00AM. We had a wonderful time there. The hotel inspector did not disturb us and we were quiet and respectful for the other guests. The food in the restaurant was wonderful. Go here to relax and meet with your friends and co-workers.
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Thanks for the great review; we would like to think that we offer the same great service to all of our guests. The staff of the Embassy Suites thanks you and we look forward to serving your needs in the future.
Best regards,
Juan Leyva
Director of Rooms
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