Hilton Rosemont / Chicago O'Hare (IL): See 182 Hotel Reviews and 15 Photos

Also Known As:: Hilton Rosemont / Chicago o`Hare Hotel Rosemont; Hilton Rosemont / Chicago o`Hare Hotel

Address: 5550 North River Road, Rosemont, IL 60018

Phone Number:

Region: United States > Illinois > Rosemont

Amenities:

Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Family Hotels in Rosemont

#11 Business Hotels in Rosemont

Price range (per night): RM316 - 877

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service to O'Hare Airport and Rivers Casino, indoor pool, fitness center, wireless internet access (nominal fee) and Liberty Tavern Restaurant. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hilton Hotels, Expedia, Tingo, Venere and HotelsClick so you can book your Hilton Rosemont / Chicago O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Scott T

Linwood, New Jersey

Reviewer

4 reviews

Reviews in 3 cities

3 helpful votes

“worst 4 star hotel in US”

Reviewed 17 May 2013 NEW

Checked in on 5/14, they told me they were sold out but had a room. Room had no tv, no desk, horribly uncomfortable trundle bed and that's it. Can you imagine a 4 star hotel with no tv? Refused to send me to another Hilton property, several within 4 miles, 2 on the same lot. Refused to change rooms even... More

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Pam B

San Diego, California

5 reviews

Reviews in 4 cities

“Clean, convenient, customer Service”

I stay here when visiting Chicago. You don't need a rental car Also very close to subway.and the shuttle is convenient and timely. We're Gold members and are treated accordingly, although the staff is always attentive even when they have no idea about our status. Irena at the bar had a remarkable memory and treats us like family while tending... More

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Earn2Travel

Parsippany, New Jersey

Top Contributor

94 reviews

14 hotel reviews

Reviews in 24 cities

30 helpful votes

“Very good luxury option - but not out of the world”

Reviewed 15 May 2013 NEW via mobile

I stay in this hotel every week for business. Pros: Very good location - very close to airport, convention center, movie theaters, cta blue line. Very responsive hotel staff. Thoughtful menu spread with late night pre packed food options. Very nice lobby with fireplace. Classy interior decor. Hassle free check outs. Cons: can be too expensive in seasons No frills... More

See 3 more reviews by Earn2Travel for Rosemont

Earn2Travel has 1 more review of Hilton Rosemont / Chicago O'Hare

“OK for a Hilton”

Reviewed 25 February 2013

Dear Earn2Travel, First of all, thank you for your loyalty to our hotel. Repeat stays are what we strive for in the hospitality business, and we’re so pleased that you choose to stay with us each week. I appreciate your mentioning all the perceived pros and cons of our property. Please know that as a weekly visitor to our hotel... More

traveloftenforfun

Verona, Wisconsin

3 reviews

Reviews in 2 cities

“Great Hotel for Business Near O'Hare”

Reviewed 10 May 2013

I believe this was formerly the Sofitel, but now a Hilton. The room was extremely nice and updated. If doing business in the Rosemont area, this would definitely be a good choice. Right across the street from the convection center and minutes from I-90 and great restaurants.

Dear traveloftenforfun, We are indeed the former Sofitel O’Hare, now the Hilton Rosemont Chicago O’Hare. It sounds like you enjoyed your experience at the hotel, and our location. We hope you will return on a future trip to the Rosemont/O’Hare area. More

Spartygirl84

Pittsburgh, Pennsylvania

4 hotel reviews

Reviews in 5 cities

“Top-notch Hilton property”

Reviewed 6 May 2013

Everything about this place is top-notch for a Hilton. Rooms were modern, well-appointed, very comfortable bedding, very large TV, well-lit, and very roomy. Loved the reading lights attached to the headboard. Front desk staff was very professional and helpful. Within 1 block is a new entertainment/restaurant complex "mb financial park", which gives this restaurant an even greater appeal, due to... More

Dear Spartygirl84, Thank you for your review, as well as for pointing out many of our hotels’ amenities. I’m glad to read you enjoyed our breakfast buffet, and that you ventured out to experience the attractions at the close by MB Financial Park at Rosemont, our entertainment district. We hope to welcome you back on a future trip to the... More

Tony_Forder

Milton Keynes

59 reviews

19 hotel reviews

Reviews in 23 cities

16 helpful votes

“Close to airport”

Reviewed 5 May 2013 via mobile

As I would expect for a Hilton Hotel Room was clean, hotel was quiet, staff were incredible friendly Easy to get into city by taxi and also close enough to airport - Hotel runs a free shuttle bus service to and from airport which is very handy Choice of airport hotels is large so I happily stay at Rosemont again.

Dear Tony_Forder, Thanks for your review and kind words about your stay with us. We hope to serve you again on a future trips to the Rosemont/O’Hare area. More

ernst i l

Chicago, Illinois

1 review

“A hotel is not better than it's staff”

Reviewed 3 May 2013

Disappointing front desk supervisor. After spending a week in this ok Hilton facility I made the mistake of addressing the hotels loose customer relations/fidelity initiatives to the frontdesk. I had to learn that, in contrast to the friendly personel, you feel the revenge of the front desks supervisor if he is displeased. Eventually funny if you have time and are... More

Dear ernst i l, Thank you for your review of our hotel. We always appreciate hearing from our guests, including when comments help identify ways we can improve. I thank you for selecting our hotel. I do, however, understand that you were disappointed that some of our staff members lacked the good customer service you deserve. Our main priority is... More

Grant R

Columbia, United States

“Great Airport Hotel”

Reviewed 22 April 2013

Flight delayed caused a miss flight in Chicago. Needed a room for the night that was clean, comfortable and priced accordingly. Hilton Rosemont came through. Front desk staff got me right in and made sure I had a quiet and comfortable room.

Review collected in partnership with Hilton Hotels & Resorts

Dear Grant R, Thanks for your review. It’s nice to know you thought we provided a clean and comfortable room as a result of a missed flight. I appreciate you taking the time to post a review, and hope you will stay with us again when passing through the Rosemont/O’Hare area. More

Johnathan M

Sacramento, United States

“LOUD AND EXPENSIVE”

Reviewed 21 April 2013

During my stay the neighbors where very loud. HILTON charges for EVERYTHING parking is 22 bucks even if a friend come to pick up some papers for five minutes. The internet also charges you for each device my smart phone and laptop got a 10 charge. Front desk is RUDE!

Dear Johnathan M, I’m sorry that your neighbors were noisy during your stay with us. It’s not clear from your message if you called our front desk to have the issue addressed, as we would have been happy to do so. We do charge for services just like other hotels, and our daily parking fee is competitive with other properties... More

Abdi T

chicago, United States

“very poor customer service”

The hotel staff is very rude. They wouldnt allow us to take breakfast out from the restaurant in the morning. The front desk staff did not acknowledge my Gold status with HHonors. the management didnt do anything to solve the problems

Dear Abdi T, As we discussed while you were staying in the hotel, there is a reason why buffet food shouldn’t be taken out of the restaurant, which you told me you understood. Our staff could have done a better job explaining that to you, and for that I apologize. For the record, you were granted all the benefits due... More

1-10 of 182 reviews

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Hilton Rosemont / Chicago O'Hare Hotel Reviews, Rosemont

Hilton Rosemont / Chicago O'Hare

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