After having our flight to Paris cancelled by American Airlines due to a plane malfunction, AA gave us a voucher to stay overnight at this hotel as our flight was rescheduled for the following day. I really was not expecting much but was pleasantly surprised. Staff was courteous, quick and friendly. The rooms looked like they had been recently renovated... More

Stayed here for a professional conference (held at a nearby hotel) during May 2012. Located directly across the street from the Donald E. Stephenson Convention Center and the Akoo Rosemont Theater, it's very convenient if you plan on attending anything in those locations. It's also very close to O'Hare airport, but I really didn't notice any airplane noise, so the... More

Located close to the airport, this hotel has a nice feel about it. the rooms are well done, the choice of restaurants is good. the price quit fair for Chicago standards. With ample parking facilities, its good enough for a short stay on transit. More

Why does anyone stay here? I get the feeling that it comes down to either getting stranded by a cancelled flight or having a Pavlovian need to be near the airport. Either way, (my circumstances being the former) I can say I spent a wonderful 6 hours here.javing been stranded with a large group of others, we arrived at the... More

I stayed at the Crown Plaza for an event last weekend. The hotel staff were very friendly and accommodating. The rooms were large and clean, the bathroom was clean as well. However, some more toiletries such as body wash would have been nice. The hotel rooms do need updating i feel, as do the carpets in the hallways, very tired... More

I stayed at the CP O'Hare for a conference and I must say I enjoyed the hotel very much. Rooms were large and well furnished. No complaints there. I did not have a chance to visit any of the F&B outlets but I did enjoy the Catering and I must say I was pleasantly surprised: quality was high and service... More

I am frequent traveler to Chicago. I am there every week Monday - Friday. I usually try to stay in mid to higher end places but since I am here so much, I use travel sites to assist me. Through this I booked this dive. Front desk agent was awful. He stated, "If I hadn't cut corners and booked through... More

I've stayed here many times over the past couple years and every time I am impressed by the front office team. They are friendly, very accommodating, and genuinely try to make every guest feel welcomed. The restaurant chicken sandwich was great. Also the breakast was wonderful. This hotel has a large selection of meeting rooms to accommodate lots of meetings/events. More

I spend one night here due to a United Airlines snafu. I found the hotel to be comfortable, recently renovated, and fairly quiet. I was given a room directly off the elevator lobby on the 13th floor. I was initially concerned about noise from the elevators, but fortunately I heard nothing throughout the evening. The room itself was simple --... More