I knew when we reserved this hotel it would not be great, but it might be nice to have heat in the room. They wanted send maintenance up, but we were tired and had an early flight, so slept with my coat on. Worse part we are Starwood members. Restaurant is edible but not on par with their other hotels... More

Good sized room. Comfortable bed. I was surprised how reasonable the price was considering the location. The front desk staff were very friendly and helpful. Also the room was very quiet especially considering it was so close to the airport. The restaurant was very good. An interesting choice of food and not overpriced. Normally I don't eat at hotel restaurants... More

We spent one night at the Sheraton on our way out of Chicago last week and found it very clean, and comfortable. The beds and pillows in particular were very comfy. We found when we checked in there was no tp in the bathroom but one quick call to the front desk fixed the problem. Would stay there again! More

We were traveling to Las vegas and Chicago was our connecting city. We chose the hotel for overnight stay. The hotel is clean, has a big area for banquet. The rooms are good for overnight, but the matress are extremely hard to stay longer than one night. The gorl at front desk was friendly. Great price for overnight and 24... More

Because of the price I would stay here again. I had a very comfortable king bed in one of the updated rooms. It seems that there were two parts of the hotel:updated and the non-updated. My bathroom was clean, the bed had clean sheets, and the cable TV worked just fine-nothing special, but cheaper than the other 3 star hotels... More

I must say i dont normally stay at Four Ponts. I had a bad experience at this property and was getting ready to write it off, but the Manager, Arum Sharma, gave me a complimentary night. So the problems that I had seemed minor. i would recommend this hotel to anyone that needed a place to stay in Chicago doe... More

My friend and I wanted to go to chicago on vacation and didnt want to spend alot of money on the hotel. We did a lot of research and read reviews, and picked the Four Points by Sheraton Hotel based on what we read and the price. It was easy to find and it was close to the airport and... More

After staying at the sheraton four points in Ann Arbor MI, (which was fabulous!) we made a reservation at the "four points" in Chicago at O'hare. Big mistake! Not only is it practically on the run way, but the front desk was very rude and unprofessional, but the whole motel was smelly and run down. One look at the mold... More

I stayed there for two nights on business. The hotel is a little outdated, but they were also working on it while we were there. The rooms were about average. The bed was very comfortable. I had a problem with several of the channels on my tv. They had upgraded to flat screens that were nice. I reported the problem... More