I traveled locally with a group of colleagues in order to shorten our commute to a client presentation. We spent the better part of a day holed up in a conference room at the property, refining our presentation. The hotel staff could not have been nicer or more accommodating as we worked through the day and well into the night.... More

I just have to say that the staff here is absolutely amazing... I travel to Waukegan every week for work and have stayed at all the Marriotts in the area and have been to many of the higher end hotels around the country like the Eden Roc Renaissance hotel in Miami, but nothing comes close to the staff here at... More

For the past 6 years, I have been staying at over 20 different hotels a year. (Usually 1 to 2 hotel reservations a week). These range from some of the nicest hotels in the world to your "average" hotel. I have yet to stay at one where the staff was this friendly. Everything at this hotel is above average but... More

Wonderful breakfast with best egg whites and whole wheat toast I ever had. Such a friendly staff too! More

The friendly service at this hotel set it apart from other Courtyard Hotels and made up for a couple of minor inconveniences. Several of the front desk personnel offered suggestions for restaurants and had discount offers for their favorites. The staff at the breakfast bar seemed to love their jobs, which made mornings a bit more cheery than usual. Unfortunately,... More

We spent a week at the Courtyard Marriott Hotel in Waukegan while attending our son's Navy Boot Camp graduation at Great Lakes. The staff was superior and made us feel at home and welcomed. The General Manager Christine and Front Desk Staff Helen and Dan were standout employees, but everyone treated us well. Our Navy Grad was welcomed at the... More

We recently had a weekend stay at this location and the staff took the extra steps to make the "young" guests feel at home. The Nickelodean touches really made a difference with the set of 5 yr old triplets! My sister and her family needed a break and this was a fabulous getaway... The rooms are spacious and the well... More

This is what the typical Courtyard has become, unfortunately. They do have the newer lobby with The Bistro 'restaurant', which is at least a help. The placement of elevators in Courtyards is always frustrating, because they are only on one side, and you have to walk quite a ways to get to it. If your room is on the opposite... More

For a family of six, the two queen room was rather spacious. We had enough room for two sleeping bags on the floor too boot. The bathroom in our room was extremely quiet. They did a fantastic job of soundproofing the living space and the bathroom walls. We couldnt hear our toliet flush, let alone the upstairs or downstairs rooms.... More