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All 16 Waukegan hotels

Residence Inn Chicago Waukegan / Gurnee

3.0 of 5
1440 South White Oak Drive, Waukegan, IL 60085
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Residence Inn Chicago Waukegan / Gurnee
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Ranked #3 of 16 hotels in Waukegan
Most recent review
5 of 5 stars Reviewed 13 June 2013
library1 new jersey
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75 reviews from our community

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new jersey
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

My family stayed at this Residence Inn while we were here for my son's graduation on May 10th from Navy boot camp. Our 2 bedroom suite was perfect for our 2 families-my daughter's family and mine. The rooms were very chic with new remodelling,and the living room spacious for our 5 adults and 2 young children. New appliances in the... More

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Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review
17 June 2013

Kathy, Thank you for taking the time to provide such a fabulous review. Our team takes great pride in providing all of our guests with the best possible experience each and every day. They were so happy to hear you all are now a part of our special Residence Inn fan club. Congratulations to your son and the rest of... More

New Hampshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 11 May 2013 via mobile

Perfect location of a residence inn for any families attending navy training graduation services as we were. Clean, spacious, comfortable suite, but current dining area extremely poorly designed. Hopefully a temporary setup while a better arrangement Is made.

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Fairfield County, Connecticut
Top Contributor
61 reviews 61 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 7 May 2013

I stayed here with my family for our son's graduation from the US Navy. Our parents stayed here as well in two other rooms. They are in the middle of renovating which is good because it could use a facelift. However, it was clean and the beds were comfortable. The staff was more than helpful anytime we needed anything. Checking... More

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Saranac Lake
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2013

We were fortunate to get reservations at the Marriott Waukegan/Gurnee for our grandson's graduation from the Naval Station at Great Lakes. We arrived well past midnight and the room was missing the pull out couch but a phone call to the front desk had the folks deliver a bed to us within minutes. As it was extremely cold and windy... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 4 March 2013 via mobile

We stayed here for a family members naval graduation and it was a very nice place to stay! Very clean and roomy. Convenient location, friendly staff, all around great place! Great continental breakfast. Would definitely stay here again.

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Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review
11 April 2013

Hello Lynette I, Thank you so very much for taking the time to post your review on our hotel. Our team was very happy to hear they were successful in providing you a positive guest experience. Congratuations to you all on your Sailor's graduation. We truly enjoy being a part of such a proud moment in your lives. Please extend... More

Baltimore, Maryland
Top Contributor
72 reviews 72 reviews
72 hotel reviews
Reviews in 53 cities Reviews in 53 cities
204 helpful votes 204 helpful votes
3 of 5 stars Reviewed 20 December 2012 via mobile

Three separate (unconnected) buildings surround a small central courtyard/ pool a few steps away: • Two, 3-story buildings house guests (120+ suites). • Gatehouse (3rd building) holds: lobby, breakfast/ dinner buffets, "business center" (computer & printer in seated area across from brochures/ maps), & tiny exercise room. • Central courtyard has pool & outdoor seats/ tables for dining. Likely lovely... More

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Heidelberg, Germany
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 December 2012

I have been in the Residence Inn in Waukegan several times now within the last 6 years. The suites offer a lot of space and are very comfortable and clean. With the small, well equipped kitchen you have everything you need in your room, even during longer stays. I read in other comments that the mattress is too soft. Yes,... More

Was this review helpful? Yes 1
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review
7 December 2012

Migi1978, We truly appreciate your comments regarding your positive experiences over the past 6 years. I've shared your feedback with our associates and we're thrilled we've consistently provided the level of service you've come to expect. You'll be happy to know we've been focusing efforts on our evening socials recently. Our plans are to test various events in an effort... More

Mantua, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 November 2012 via mobile

Excellent space, service and wonderful food! Homey feel versus hotel feel! Recommend it highly! We came for our daughters boot camp graduation. Would definitely recommend and will stay again if visiting . Staff very responsive to any concerns or requests!

Was this review helpful? Yes 1
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review
7 December 2012

Thanks so much for your fabulous recommendation RonnaJ. Congratulations on your daughters Navy graduation. That is quite an accomplishment. We look forward to seeing you again during future trips to our area. Happy Holidays to you and your family! More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 November 2012 via mobile

Stayed at the Residence Inn for my sister's Navy graduation weekend. Rooms have a great amount of space. They are a little behind the times with decor but its so convenient to have the sitting area and kitchen with dishes and silverware. Breakfasts were delicious and the staff was very helpful with questions we had.

Was this review helpful? Yes 1
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review
7 December 2012

Sklouda, Thank you for taking time to send your comments. We're happy to hear your experience was a positive one. We know how proud you must be of your sister having successfully graduating from the Navy. Our team is excited to inform you that all guest rooms and public space are scheduled to begin renovation in mid-January. The new product... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 29 October 2012 via mobile

Was on my way to Milwaukee So tired. Thought can't go wrong with a Marriott which is where I try to stay when I can Check I. Was easy friendly but went to room collapsed into the worst lumpy uncomfortable mattress ever When I complained was told remodelling next year. Might try to get new mattresses

Was this review helpful? Yes
Dave C, General Manager at Residence Inn Chicago Waukegan / Gurnee, responded to this review
30 October 2012

Thank you very much for the feedback regarding your recent stay with us. Although we're thrilled to hear you were happy with the service provided by our team, we never like any of our guests to have an uncomfortable night's sleep. As you've noted, we are moving forward with efforts to improve this issue. We sincerely hope you'll come back... More

 
 
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Additional Information about Residence Inn Chicago Waukegan / Gurnee

Also Known As:
Residence Inn Chicago Waukegan / Gurnee Hotel Waukegan
Residence Inn Chicago Waukegan / Gurnee Hotel
Residence Inn Waukegan
Waukegan Residence Inn
Address: 1440 South White Oak Drive, Waukegan, IL 60085
Phone Number:
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Waukegan
Price range (per night): RM479 - 686
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Thrive on Long StaysThe Residence Inn Chicago Waukegan/Gurnee offers superb convenience and comfort among Waukegan and Gurnee, Illinois hotels. Choose from studio, one-bedroom and two-bedroom suites at this hotel, with separate living, dining and sleeping areas. Work comfortably at your spacious desk with voice mail and free high-speed internet, and take advantage of your fully-equipped kitchen with our complimentary grocery shopping service. Start your day right with our daily free hot breakfast, and join us Monday through Thursday for a complimentary light dinner social, featuring our Manager's Barbeque on Wednesdays. Residence Inn Chicago Waukegan/Gurnee is located minutes from the Great Lakes Naval Training Center, major corporations, Six Flags® Great America and Hurricane Harbor theme parks, fine shopping at Gurnee Mills or Premium Outlet Malls and a mix of history and fun at Bristol Renaissance Faire or in Historic Long Grove. Welcome to our little piece of Chicago at Residence Inn Waukegan/Gurnee. ... more   less 
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