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Ramada Waukegan Gurnee

3.0 of 5
200 North Greenbay Road, Grand Ave & Green Bay Rd, Waukegan, IL 60085
Hotel amenities
Ramada Waukegan Gurnee
Ranked #9 of 16 hotels in Waukegan
3.0 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    12
    21
    15
    15
    14
Date Rating
Pueblo, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 19 May 2012

We stayed here for our sons Navy Graduation on 05/11/12. I booked this hotel for the amenities for navy families. The family meet & greet to night before graduation and the shuttle to and from graduation, plus the indoor pool for the kids. After reading all the negative reviews I was nervous about staying there and almost changed my booking.... More

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Marshfield, Missouri, United States
1 review
1 of 5 stars Reviewed 8 April 2012

We were there for the navy graduation 04/06/2012 and it was the worst hotel i have ever been to. Employees of this hotel was rude as can be, we had non-stop problems with the keys and locks on the room. The room stunk really bad. there was a guy pissing in the parking lot just outside the side door, and... More

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RamadaGM, General Manager at Ramada Waukegan Gurnee, responded to this review
15 May 2012

We apologize for any inconveniences during your stay. I have discussed your issues with our department heads and we will work to ensure future guests are treated to a pleasureable stay that meets their expectations. We encourage our guests to contact the front desk if there are any concerns that our staff can assist with, such as investigating any maintenance... More

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1 of 5 stars Reviewed 9 March 2012

We stayed the weekend of March 2nd, 2012. Stayed for a dance competition in nearby theater. The hotel was not clean. The pool was cold. My 4 year old got sick at 10:30 PM. I called the desk to ask for fresh sheets for the bed. I was told by the night manager that he didn't know if he had... More

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UPSTATE NEW YORK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

Stayed at the Ramada 1/3-1/7/12 for my son's Navy Graduation. I found the front desk to be very helpful and pleasant. The rooms were decent (had two rooms on the 1st floor - 1 with doubles and 1 with queens), the complimentary breakfast was adequate, and the location seemed central to the base, the outlet mall, and several dining options.... More

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Fort Myers, Florida
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 18 October 2011

Not sure how this hotel/motel has a three star rating. I'll start of by stating we checked in late after attending a family reunion in the area. There were people standing around outside the lounge as well as in the parking lot partying. We asked for non-smoking and were clearly put in a smoking wing as that was all you... More

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1 review
1 of 5 stars Reviewed 10 October 2011

Went to see my husband's graduation at the navy base and I had to check in at this hotel. The front desk were mean. They give me less information on the hotel you have. Worse part they did not have an elevator. Since, I had an infant, I had to carry my baby and stroller on the stairs. Wow, this... More

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RamadaGM, General Manager at Ramada Waukegan Gurnee, responded to this review
14 October 2011

We are sorry to hear that your stay did not meet your expectations, and we hope you were able to spend some time with your husband over the weekend. Congratulations to you and your family. I apologize that our staff did not come off as friendly, our front desk staff consistantly ranks very high on our guest survey scores. We... More

White Plains, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

I read reviews before staying here and I didn't have any of the horrible experiences that some people write about. I stayed here from September 15-17 for my boyfriend's boot camp graduation. We checked in around 6:30 the night of September 15th. Check-in was fast and the front desk attendants were pleasant. They gave us all the details we needed... More

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El Paso, Texas
1 review
3 of 5 stars Reviewed 27 September 2011

09/27/2011.I attended my son NAVY boot camp graduation on June 17 2011. Me my son and daughter along with her friend arrived from O'Hare International Airport and checked in at the Waukegan Ramada inn for FIVE days before graduation. We encounter a very helpful and professional staff. The room was clean and the staff was friendly. Though I understand that... More

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Jacksonville, Florida
2 reviews
4 of 5 stars Reviewed 19 September 2011

This is the hotel I choses after a bad exprience down the road and might I say it felt like home. As i entered the lobby, I began to smile, as I smelled nothing, and when I entered my room, I began to dance like the guy on the movie FOOTLOOSE, I felt like iwas home but there's no place... More

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Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 12 September 2011

Rooms look outdated and have a sour odor. I do my military duty at Great Lakes and even for the reserve center, it is the last hotel that they use when all the others are full. They have a indoor pool but I wouldn't swim in it but there is a bar and restaurant on site. Just not appealing but... More

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Additional Information about Ramada Waukegan Gurnee

  • Ramada Inn Waukegan
  • Ramada Waukegan
  • Waukegan Ramada
Address: 200 North Greenbay Road, Grand Ave & Green Bay Rd, Waukegan, IL 60085
Price range (per night):* RM229 - 311

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Ramada Waukegan Gurnee
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