Spent 10 nights in a 2 BR suite with a colleague. Definitely a good value versus buying two separate rooms. Rooms were clean and in good condition but a bit on the small side. It's on the west side of town so you'll need a car to get anywhere.
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Customer service is first-rate. I reserved two suites over graduation weekend and one suite did not meet my expectations. After discussions with the manager, I was moved to a much more appropriately sized suite at no additional charge although it was considered to be more expensive than what I actually reserved. Facility is well kept and clean and staff is...
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My Wife and I stayed the weekend of the Little 500 and outside of some spotty wi-fi and smallish breakfast; everything was fine. The location and price were good.
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Thank you for writing a review and we are glad you enjoyed your stay. I apologize for the issues withe the Wi-Fi, we were working on a system upgrade and still working out a few kinks.
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A quiet experience compared to our last stay at the Courtyard Marriott, where we heard sirens going to Bloomington Hospital ALL night long
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We are so glad you were able to get a restful night's sleep! We do have a nice, quiet location here on the west side of Bloomington but still with easy access to the downtown area.
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Friendly staff, clean room. Large TV. Good shower. Great donuts for breakfast.
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We are so glad you enjoyed your stay and the donuts! We don't always offer donuts but we do try to provide extra surprises every now and then.
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We had a two bedroom suite, 3rd floor, end room. Rooms were simply furnished, but comfortable, full kitchen which we used each evening to cook our dinner. Plenty of towels, pillows and the beds were very comfortable. 3 flat screen tvs in the suite! We were very comfortable.
One negative: the fitness center advertises open all night but when we...
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Thank you for staying with us and taking the time to write a review. I am very sorry to hear that you were not able to use the fitness facility at your convenience. We do advertise that the facility is available 24 hrs a day however on occassion, if our hotel is really full we do receive complaints about noise...
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I've stayed @ townplace suites several times. Rooms are always clean,staff is great. I requested an early check in this last visit&when I arrived@noon my room was ready&waiting for me. That was awesome. Having a full kitchen(even tho its not very big) with all the pots&pans and dishes and...etc needed is wonderful. Over all its a nice,clean place and Ive...
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Reviewed 12 July 2011
We are always so pleased to hear when guests return to the hotel time after time and each time experience a great stay! Thank you for continueing to stay with us and we will see you next time!
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We were very pleasantly surprised by the size of the room and most comfortable!!!!! The only negative thing I can even think of is our room was on the lower level and under the stairs so we heard people coming down the stairs. But we would definitely stay there again!!!!!
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Thank you for staying with us and we are very glad you enjoyed your visit. Next time you come to visit, request a room on the back side of the building and you should have any issues with hearing people going up and down the stairs.
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We enjoyed our visit, but for 2 days straight our room wasn't cleaned up. On the 3rd day we had to go to the lobby to inform the front desk that we needed our room to be cleaned and they did. Just wanted you to know so you can pay a little more attention to that in the future. Other...
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As I explained to you at the desk, when you have your "do not disturb" sign on your door we do not disturb you by asking if you would like housekeeping service. We do in fact pay very close attention to these things as either my Operations Manager or myself verifies all do not disturb signs before letting housekeeping go...
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The walls are way too thin (you can hear every word the person in the next room says), the thumping of elephants (or possibly children) running up and down upper floor hallways is annoying in the middle of the night. The "breakfast" offered is a paltry offering in a tiny space - other hotels at the same price provide much...
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Thank you for staying with us and I do apologize that the hotel was particularly noisy during your stay. Normally, we don't get a lot of noise issues but occassionly we do encounter some rowdy groups. Thank you for your feedback.
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