The staff at the Carmel Doubletree were all extremely nice and helpful, so kudos there. And the beds were typically Hilton-comfortable, which is good. But this hotel is in serious need of an update. Furniture and carpets, etc., are worn and shabby. Scary substances on the phone's pushbuttons. Something that looked like blood on the drapes. Sink was old and... More

Stayed the week of 3.14.12. As a business traveler, there are several other nearby options in the US31/Meridian Carmel IN area. Main reason? Paying $9.95 per day for internet when comparable HHonors hotels nearby offer much better and free benefits. In addition to the internet charge, the speed was relatively slow. On my last of 3 night stay, I wanted... More

Smoke stinking rooms. Eyes burned. Should have payed closer attention to the fact this hotel allowed smoking in rooms. Staff tried to help, but won't stay here again. Hotel is in need of an upgrade as well More

We arrived as part of bus tour of haunted houses. We arrived late (11:00 pm) and the staff at the front desk were waiting for us. Everyone got their room quickly (140 people with 65 total rooms) along with warm cookies. They kept the restaurant and bar open for us which was very helpful. My room was very clean and... More

We booked our trip online and paid for the room when it was booked. At check-in, I was asked for my credit card. I explained that I already paid for the room and she told me it was just in case we charged anything to the room, they have a card on file. I gave her my debit card... Later... More

Recently stayed at this DoubleTree over Christmas. The staff here are friendly and helpful, usually wearing a smile and warm greeting ready for anyone passing by. This is located about 15 min or so from Downtown Area so pretty quiet but lots of shopping just a couple miles away (two lights). All rooms are suites so this works great for... More

Stayed at this Doubletree one night to attend a nearby wedding (to have a base, not have to drive home late, etc). Before going further, I should point out that we got a good rate on Hotwire and this does have some influence on my review (specifically the value rating). Overall the stay was pleasant and there were no real... More

I've stayed at this hotel twice. Back in 2004 and then again, last summer in 2010. I'd agree with the comment made earlier, that for the Doubletree chain of hotels, this does not quite live up to snuff (no cookie at check in!).. having said that, it's a great deal and not a bad hotel. The hotel itself is quite... More

It is a traditional Double Tree hotel. Nice rooms, comfortable beds and friendly staff. Only issue - slow internet connection. More