My husband and I stayed April 30, 2011. From the moment we walked in I knew we had chosen the right hotel. The front desk clerk was VERY friendly and seemed very eager to assist us in any way possible, which is extremely important in the hospitality industry. The lobby area was very neat and clean. Our room had all...
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Thank you very much for taking the time to review our hotel. We are thrilled that you enjoyed your experience and we hope to serve you again soon.
Kirby Brown
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Overall, a very nice hotel. Suite Rooms are good size. Pool was very nice. Breakfast was decent (and free). Lobby was a nice gathering place.
However, we had reserved double queen rooms, but were given single King bed rooms. When we got to our room and called down to try to rectify the situation, they acted like it was a...
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Thank you very much for your feedback. Your comments will be very helpful to our continued improvement as I will share them with the entire team. I do apologize for the inconveniences you experienced and hope they were rectified in a timely manner. We hope to see you and your group back again soon.
Thank you,
Kirby Brown
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What more do you want from a hotel? Actually "friendly" staff doesn't adequately describe the front desk help we received. We had car issues and when I asked about car rentals, taxis, etc. the front desk staff immediately went into action. She xeroxed business cards for rentals and taxis. Gave me recommendations on who to call first. In fact, noticing...
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Thank you for taking the time to review our hotel. We are thrilled that you enjoyed your stay and hope to see you again real soon!
Kirby Brown
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We stayed here going to and from on a short trip. This was our third and fourth stay here in a year. The staff is great, very professional. They even took the time to book us in the same room for both Thursday and Friday nights.
The room is very comfortable and well appointed. The separate sink area makes getting...
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Thank you for taking the time to comment on your stay. We are glad to hear your comments and looking forward to your next visit!
Kirby Brown
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Stayed at this hotel for a long weekend to BIG 10 tournament. Location was great to get downtown in about 20 minutes. Plenty of food and shopping around hotel. Hotel was very busy with sports teams but staff kept the hotel clean and hot breakfast stocked. Hotel is a good option if you can't get a good price downtown Indianapolis.
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Thank you for taking the time to review our hotel. We are thrilled that you enjoyed your stay and hope to see you again soon!
Kirby Brown
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We had a wonderful stay over Super Bowl weekend. The hotel was comfortable and in a good location, close to shopping and restaurants. The gym and pool were small, but clean and maintained. The walls are thin, so try to get a room further away from elevators. The staff was excellent, they really went out of their way to assist...
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Thank you very much for the positive comments. We are thrilled that you enjoyed your stay and we will make sure Ryan is congratulated for displaying the type of hospitality that we are all so proud of. How to see you again soon.
Kirby Brown
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I was very impressed with the beds I felt like I was at home. The breakfast in the morning was awesome. My only complaint I could hear the people above me all night long and it kept us awake.
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Thank you very much for your feedback, we are thrilled to hear that you enjoyed your stay! We hope to see you back soon.
Kirby Brown
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If you like a clean hotel near good food while having the occassional Happy Hour with dinner 2 days a week you will like this place. Food is good! Staff is good too! I keep coming back.
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Thank you for taking the tiime to review our hotel. We are thrilled that you have enjoyed your stays, and we look forward to seeing you again soon.
Kirby Brown
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Check in process was a breeze, very friendly and helpful staff. Staff also was very friendly each time I asked a question or passed by the desk, which is a testament to the managements ability to train and recruit good people.
Cocktail hour consisted of boxes of pizza and one free alcoholic beverage from the front desk or sodas in...
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Thank you for the kind words about the staff and constructive review of the property. We have addressed the maintenance issues that you brought to our attention, and we look forward to seeing you again soon. One thing to keep in mind, our Manager's Reception varies from night to night, and from the sounds of it you were here for...
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Booked through Hotwire...3* NW...Got a very good price. Breakfast was fine. Room was ok. The people across the hall had a dog that was howling the ENTIRE night. I complained to the front desk and they said "ok, we will take care of it"...They never made an attempt to make me completely satisfied. I have emailed corporate.
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Thank you for taking the time to review our hotel. I am very upset to hear that another guest had a dog that was bothersome, especially since we don't allow pets. I will address the staff in an attempt to be more vigilant in this regard going forward. If you have any other suggestions or comment please feel free to...
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78 Reviews
37 Reviews
