First and foremost, EVERY staff member spoke to all guests in a genuine friendly and inviting manner! Check in was efficient and quick; I'd made a reservation ahead of time, but it took less than two minutes. Was treated by the front desk as though I was a prominent regular guest. Had a king bed room; the bed was one... More

We stayed at this hotel so we could be close to Pkvw North hospital(which is directly across from the hotel). Our daughter had given birth and the baby was in NICU. We were given a hospital rate during our stay, which was an excellent rate. The staff was very professional and more than accommodating. The room was very large. The... More

As I have said in previous reviews reviews I travel A LOT for the company I work for. I have stayed at this hotel before and, although the hotel was nice, the location wasn't the greatest...There wasn't anything close by. Well, I gave it another shot 2 days ago and not only has the hotel upgraded everything, there are restaurants,... More

Overall, this was, as noted by others, a great place. Clean, quiet, comfortable, good breakfast, a good location (although take note: it's east of I-69, not west as their directions sometimes state). We had a minor problem: grab bars in a bathtub don't make it accessible. The hotel had no bathtub / shower chairs (they promised to get some), and... More

The stay was great. The service was to my liking. The hotel was clean! It looked new! The cleaning done by the maids was very thorough. I stayed for 4 nights. The front desk was very pleasant. I am glad I picked this hotel. I would stay there again! More

Room 322 has cigarette burns on the sink and the room stinks of old cigarette smoke. If they are going to advertise as a smoke-free hotel they should at least clean the previous smoking rooms. Disgusting... More

Stayed here for one night for the Vera Bradley sale... hotel was sold out. The guy working at the front desk was fantastic - very knowledgable about the area, gave great directions and suggestions, and was very friendly. Staff overall friendly - talked to a few staff people in the elevator, and they also have tips and pointers about the... More

We are a family with 4 young children. The first impression was that it looked new, although the fact that there were only 6 cars in the parking lot on a Saturday night should have given us a clue. Once in the room, we saw a nice fridge and microwave. It was clean enough, but wallpaper is all starting to... More

I will try & be brief. Staff isn't friendly, (not terrible, but you surely won't find a smile). Pool is quite small-don't plan to do many laps. Rooms were OK-mattresses were a little weird. Seemed slanted or something-we kept sliding off! Inconvenient to get to & from hotel from the road. Had to go down & get linens & cover... More