While the hotel room and lobby/breakfast area are standard Hampton Inn style, this place has great customer service and some unique offerings. I was welcomed at the front desk and efficiently checked in. The clerk was making popcorn, and it is free throughout the evening. They also offer a movie night on Friday and Saturday nights in their meeting room,...
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Dear Guest,
Thank you so much for your kind comments! The staff works diligently to ensure our guests have a pleasurable experience.
We are excited to share our new news! The hotel will be undergoing an upgrade to include renovated lobby/breakfast bar area, new business center, enlarged fitness room with new equipment, new flooring, new windows on the south side...
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When you drive up to this property, it looks like it is a relatively new and updated. However, beyond the lobby this is not the case. The hallway and rooms are completely dated and the fitness center is smaller than one you'd have in your home (they will provide you passes to an off-site fitness center if you ask for...
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Dear Guest,
Thank you for taking the time to write a review for our hotel.
We have many initiatives underway to address the concerns you shared to include renovating our lobby/breakfast bar area, new flooring, enlarging the fitness center and new equipment, new windows on the south side of our building, and guest room enhancements.
Hopefully, you will stay with...
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We use Hampton brand because there is a standard we have come to expect. This Hampton meets all the requirements. Friendly check-in (at midnight), late nite snacks, well-stocked breakfast in the morning. We were on the highway side & could clearly hear the road noise but it didn't disturb our sleep (we're from a big city). I don't understand why...
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Thank you so much for taking the time to respond to Trip Advisor regarding your stay with us.
We are excited to share our news! Our hotel will be undergoing an upgrade to include new windows on the south side of the building, renovated lobby, larger fitness room with new equipment, new flooring throughout, as well as many guest room...
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This is an excellent hotel, the staff is friendly and helpful, the rooms are clean and comfortable, the amenities are wonderful, they put out fresh cookies and popcorn most nights and they even have an evening reception M-W. We had a suite and enjoyed being able to cook in the room and invite our associates to join us in the...
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Thank you for taking the time to provide feedback regarding your stay with us! We are absolutely delighted that you found our service and cleanliness meeting/exceeding your expectations! The staff works diligently to provide a good experience for our guests. You are important to us!
If you have not heard, our hotel will be undergoing an upgrade soon to include...
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Recently spent one night at this hotel while in town for the Vera Bradley outlet sale. No problems with personnel-everyone we encountered was polite and professional. Rooms were okay-nothing spectacular.Everything seemed clean enough. Snacks provided were a nice addition. I had a room facing the Interstate, so heard a lot of traffic noise during the night-if you are a light...
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Thank you so much for your kind comments! We are delighted that you enjoyed your stay with us!
We are also excited to share our news! Our hotel will be undergoing an upgrade soon to include new windows on the south side of the building, reconfigured lobby/breakfast bar area, enlarged exercise room with new equipment, new flooring throughout, and guest...
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I stay in Fort Wayne on business 3-8 nights a month and recently decided to try the Hampton Inn over my usual spot. I couldn't have been happier. From the warm cookies and popcorn available in the Lobby when I checked in, to the spacious room and comfy pillow top on the bed. Breakfast was serviceable with the usual assortment...
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We are absolutely delighted that you found your stay with us so pleasurable!
We have many exciting events for the future to include unique holiday celebrations and a hotel upgrade. Hopefully, you will join us!
Have a safe Winter!
Constance Wannemacher
General Manager
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There are some aspects of our stay that I loved, and some that I do not. I made our reservations over the phone and spoke with a lady named Whitney. I can't say enough about her. She was super friendly and helpful, and honestly made me feel super excited to come and spend time with my family here. She answered...
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We appreciate your having taken the time to write a review for our hotel and for your positive comments.
We apologize for your concerns regarding the pool area and equipment. While we try diligently to monitor it, it is sometimes a challenge. To reduce future concerns, we are adding to staff to proactively address any issues. We did have to...
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The lobby of this hotel is great, staff was very helpful but it is beyond needing renovations. I read the other reviews here and wonder if maybe I just got an old room but it still needs mentioned. Hotel is in an ok area, close to freeway and restaurants. The hallways are dark and narrow with extremely odd access to...
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Thank you for taking the time to review our hotel. We continually strive to ensure that we provide excellent service and a clean environment for our guests. I am disappointed that you found your stay less than perfect. The staff will discuss how we can improve our performance for future guests.
We are excited to share that the hotel will...
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Management gets the credit for making this hotel a gem and succeeds in putting resources into the right areas. The hotel is in a good area, with good restaurants and a great mall nearby. Registration was a breeze, and our request for adjoining rooms was honored. Both the rooms and common areas were very clean. We had a problem with...
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Thank you so much for taking the time to give us a review. We are delighted that you found your stay with us so pleasurable! We look forward to seeing you again!
Connie Wannemacher
General Manager
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I arrived Wednesday night after a long flied, the reception desk was ready for me and my room had the heat on, which feel good .The room was spotless, they put me in the rear because the front was noisy ,.the inn is off the major road .Took advantage of the pool and whirlpool. The pool was extra lengthy so...
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We are absolutely delighted that you found your stay with us so pleasurable! The staff works diligently to ensure our guests are happy with their stay.
Our hotel will be undergoing an upgrade soon. It should be even better!
Thank you again!
Connie Wannemacher
General Manager
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