This is going to be a fairly boring review, as nothing ticked me off ;) I stayed here Mon-Thur for a training session and was never disappointed in the least bit the whole time I was there. Staff was extremely courteous and efficient, and all areas of the hotel were clean and well-kept. The food provided in the conference rooms...
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Your review is anything but boring. On the contrary, we loved everything about it! Our associates strive for perfection in planning every meeting and special event and we are so glad they were able to make your training session such a positive event for you. Our convenient location allows our guests to enjoy all the events and nightlife of Indianapolis...
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I recently stayed 3 nights at this property. I had a suite; sleeping and sitting areas were separated by doors. The bathroom was large with both tub and shower, and there was a separate vanity area outside of the bath area. Would have liked to have had refrig to bring drinks and food to room. The hotel lobby was spacious...
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Did you know that over half of the guestrooms at the Hilton Indianapolis Hotel & Suites are the most spacious luxury suites in Indianapolis? McCormick & Schmick's is a favorite dining destination here and we are so glad you enjoyed it and found your accommodations to be so comfortable! Located in the heart of downtown Indianapolis, we are just steps...
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First, let me start off by saying I drove 8 hours to a graduation in Indianapolis from Branson MO. As there are 2 Hiltons downtown naturally I went to the wrong one first and was very nicely directed to the correct one (2 blocks away) We arrived around 8pm. The gentleman at the front desk (Timothy) was very accomodating. Timothy...
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An 8-hour drive can certainly be taxing and we are so glad you arrived safely. Exceptional guest service is our ultimate goal and top priority as we hope to create a memorable and exciting experience for all our guests. We were delighted to hear that you enjoyed the service and personal attention you received during your stay. It would be...
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As has been mentioned by many, the furniture is a bit old, but really, aren't most hotels featuring older furniture? Food was pretty good here. I was in town for two nights for a convention. For the first night (I had two separate reservations due to last minute travel changes), I was given a complimentary upgrade into a large suite...
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The Hilton Indianapolis Hotel & Suites is located in the heart of Indianapolis and is within walking distance to a variety of great restaurants, businesses, retailers and attractions. We're delighted you enjoyed your accommodations. A complimentary upgrade can be such a welcome surprise! Thank you for taking the time to share your thoughts with us. It would be our pleasure...
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Stayed here overnight for business. Got an excellent deal on Priceline and was surprised at how massive the room was. Living area was great, large desk, nice TV, couch, chair and coffee table. I had two double beds. The one I slept in was fantastic. Great sleep. Bathroom was huge and clean. The floor I was on had a sign...
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Over half of the guestrooms are the most spacious luxury suites in Indianapolis! There is nothing better than hearing that a guest had such a positive experience while staying with us. Thank you for your review. We would love to have you stay with us again at the Hilton Indianapolis Hotel & Suites for your next trip, be it for...
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We decided to upgrade to a one bedroom suite and were extremely disappointed when we got to the room. The living area felt like sitting in someones basement, due to no windows in the room, and the furniture was musty and dirty. The bedroom was fine and the bathroom was big. I went to the desk and told them I'd...
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We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were quite disappointed to read that your stay did not exceed your expectations. We encourage all of our guests to share how we can make their visit the best it possibly can be and it is disheartening that, despite your room change, we...
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No Executive floor or lounge, but free breakfast cold buffet. The breakfast needs some help. Not up to most Hiltons. Have you ever seen big jars of jelly on a buffet? Not the cute little ones but big jars. Never seen that at a Hilton.
I had a huge suite so the room size was great. The rooms just need...
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Thank you for your feedback regarding your recent stay at the Hilton Indianapolis Hotel & Suites. We are thrilled you enjoyed your spacious guest suite and our downtown Indianapolis location. However it is disappointing that your breakfast experience was not as you would have hoped and will share your suggestions with our management team. It would be our pleasure to...
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We were disappointed in this hotel and expected more. This is a big and beautiful hotel in a georgeous location but we were unable to borrow a cart to move our luggage from the car to the room. The Hilton only had one cart for th entire hotel? The coffee in the room was awful. The room was comfortable and...
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While we are glad to hear that you found our location to be so great and your guestroom to be so comfortable, it is truly disheartening to hear that a guest leaves feeling disappointed in any way. We apologize if there was any miscommunication regarding the usage of the luggage carts. Parking is certainly at a premium in the Indianapolis...
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My wife and I reserved this hotel for a Valentines Day weekend getaway. We chose it mainly for its location - right in the heart of downtown Indy. It met our expectations in every way. It did not exceed our expectations in any way! It was very clean, comfortable and convenient, just as we expected a downtown Hilton hotel to...
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We’re thrilled you chose to stay with us for your romantic getaway and enjoyed our central Indianapolis location and found our accommodations to be clean comfortable and convenient. However, we can’t help but feel disappointed that we were not able to exceed your expectations in every way. We encourage guests to let us know what we can do to make...
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If you travel frequently for business, most hotels start to look alike. The Hilton Indianapolis stood out and is an excellent value when rooms can be had for around $150. The staff was friendly and helpful. The rooms are much larger than the typical hotel room. My room, which seemed to be a regular one (not a suite) had a...
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Whether traveling for business or pleasure, it is our goal to create a relaxing and comfortable environment for all of our guests. It is great to hear that we stand out from the rest! It’s nice to hear that you found our hotel to be such a good value and that you enjoyed spacious and well equipped accommodations, and found...
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