We did not have reservations when we stopped. Nayeli was at the service desk, and Ryan was at the end of his shift. Both were extremely courteous and helpful. When we mentioned we had a bad experience at another establishment (not Wingate) that is part of their points system, Ryan couldn't have been more apologetic. This was the nicest hotel...
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David J,
Thank you for your wonderful review. Our staff is pleased to know that their services are noticed and appreciated by the guests. Ryan is one of our bright stars at the Wingate by Wyndham NW and was also a 2012 Rose Awards nominee. I hope that you were able to enjoy a beverage at our Guest Reception that...
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Not busy at all, had the pool to ourselves all weekend, great customer service, price not bad at all, just what we were looking for!
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Mr. T,
Thank you for staying with the Wingate by Wyndham NW. Given the warm weather over this past weekend, access to a pool was a wonderful way to stay cool. For an outdoor enthusiast, there are also several outdoor activities available close to the hotel including, Eagle Creek Park, Northwest Way Park, Crooked Stick Golf Coarse, the Canal in...
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My friends and I stayed at the Wingate so we could play golf at the Brickyard Crossing. The hotel is very clean and the breakfast is just what we needed to start our day. The beds are very comfortable. The rooms have a refrigerator to keep your beverages cold and a microwave for warming up snacks.
The hotel is a...
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Sjack80724,
Thank you for the wonderful review. We pride ourselves on offering our guests the most value for their money and are happy to see that you were able to take advantage of a few of the amenities offered. If you are ever stay overnight on a Tuesday, be sure to check out our Guest Reception that features a full...
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The person at the front desk was very helpful, but very overworked. The hotel was pretty full for the weekend, and yet only one desk person and NO housekeeping. At 8 pm the pool was out of pool towels, and she did not have more since housekeeping had left for the night. We had to use our room towels. When...
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Mr. B,
I apologize for the hotel's inability to meet the demand for additional pool towels in an appropriate frame of time and agree with your suggestion of having additional staffing or shifts during heavy volume weekends. Our housekeeping staff is required to replenish the pool towels and leave additional supplies with the front desk prior to departing the hotel...
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Stayed 3 nights at this property as I was attending the Superbowl. It was certainly understandable that the hotel was extremely expensive and packed to capacity but the hotel management and staff seemed to have everything under control and handled it well. The room was a nice size and clean. The breakfast was fine. The location in proximity to downtown...
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Andrea,
Thank you for your wonderful review. The staff and management are always happy to hear that a guest has enjoyed their stay with us. The Super Bowl was a unique experience for all of us, and hope that we are able to prove ourselves again during a future Super Bowl.
If you should ever find yourself in need of...
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I have come to depend on this site more and more before I book any hotels for my trips. So when planning a trip to Indianapolis for the first time I came here first to look for the best place to stay. Location and price were my first concerns.
There were several good hotels to choose from but this one...
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Meezer 3,
I have to tell you that I am impressed by the breadth and depth of your review. It is very typical for a guest to point out one or two amenities that pleased them, but you were able to describe nearly all of the items that we provide in one guest room. You were able to describe this...
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This hotel was a choice for a business trip. The hotel was easy to access, clean, quiet, and very comfortable. The reason I rated it excellent was due to the owners of the hotel. The owners put on a happy hour three times a week where you can get drinks and popcorn. This is always a good touch but once...
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LittleBread,
Thank you so much for your wonderful review. It is nice to read that people enjoy that extra touch. The foods that are prepared on Tuesday evenings are one of the ways for the hotel to add real value for every guest. The hotel is also making upgrades to the breakfast offered each morning. We will soon be offering...
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I recently stayed at this location and the property itself is nice. Beds are cool, but a little too firm for my taste. Rooms are nice and all. Here's the issue that I had: there was a FFA convention in town during my stay and some of the attendees were also at this hotel. They had most of the teenagers...
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KDL1969,
Thank you for your review. I apologize that your experience was not 100% positive. During the National FFA Convention, the population of the city (and mainly hotels) does swell. However, our staff should have been better prepared to face these challenges. For future events of this magnitude, the hotel will have additional staff on hand to ensure the hallways...
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My husband and I finally had an overnight to celebrate our 7 year wedding anniversary...a month late to say the least. We were finally going to have about 24 hours free from young children...ahh the bliss of peace and quiet! I had asked the hotel to if they could have a goodie basket with dark chocolates etc as a gift...
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Thank you for your wonderful review. Even though our hotel is listed as a 3 star hotel, we can provide many of the amenities offered at a 5 star hotel, and usually at a more cost efficient price. Although, the hotel was "built for business," we do not neglect our leisure travelers. In fact, we have value added items in...
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Stayed in this hotel for one night for a family member's 80th birthday. Our extended family had multiple rooms and they arranged for us to all be on the same floor. Very clean property, wonderful breakfast, large rooms with lots of space. Friendly and helpful staff. Only issue we had was a broken pool chair which caused a fall -...
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ChristiCN,
Thank you for your review. I am glad to know that the isolated incident did not detract from your overall view of the hotel, and we would love to accommodate your family for any future group needs in Indianapolis.
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128 Reviews
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Wingate by Wyndham Indianapolis Northwest: Official Site
