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BEST WESTERN Crossroads

2.0 of 5
7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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BEST WESTERN Crossroads
Ranked #71 of 183 hotels in Indianapolis
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    6
    6
    2
    1
    1
Date Rating
Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 April 2012

This property is located right off I-465 on the east side of Indy. Rooms are decent and clean but could use some updating. Be aware, too, that there are not a lot of restaurant choices in the area. But, for a good stay while on business on the east side, this property will suit your needs. More

Was this review helpful? Yes
Debbie Speziale, Manager at BEST WESTERN Crossroads, responded to this review
12 April 2012

Dear Ms. Debbie, Thank you for your comment we appreciate your response to our survey. I'm sorry you missed out on some really nice Restaurants within 2 miles of the hotel. Perhaps on your next visit we can suggest some nice restaurants, some within walking distance. We hope to see you again. Regards, Debbie S. More

Manchester, Ohio
Top Contributor
58 reviews 58 reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 19 March 2012

We have stayed in this motel a couple of times, and it has always been good. A large motel, but friendly staff and large, comfortable rooms. More

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See 2 more reviews by dpb_96 for Indianapolis
Debbie Speziale, Manager at BEST WESTERN Crossroads, responded to this review
9 April 2012

Thank you for your response. Our goal is to provide excellent service and accommodations. I'm happy we have exceeded your expectations. We hope to see you again in the future. Regards, Debbie More

Philadelphia PA
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Needed a place to stay with our pet while traveling cross country. The hotel was very accommodating. Our room was very clean and close to an exit for easy access to the outside. Bed was comfortable and staff very friendly. Will definitely return. More

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Debbie Speziale, Manager at BEST WESTERN Crossroads, responded to this review
9 April 2012

Thank you for your response. We look forward to seeing you again in the future. Regards Debbie More

Coldwater, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

In town for a conference, we were expecting to stay at a different property, but were very pleased in the last minute change. The room was very clean and well prepared...you can tell that the housekeeping staff takes pride in thier work. There were extra towels already in the room, and consumable items were refilled daily. The beds were very... More

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Debbie Speziale, General Manager at BEST WESTERN Crossroads, responded to this review
17 November 2011

Dear Rob s. Thank you for your review. we are looking forward to your next visit to our city. More

southampton
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 September 2011
2
people found this review helpful

Pros: good location for travelling, staff seemed very nice for the most part, has a guest laundry which was handy, buffet breakfast wasn't bad, pool was OK, plenty of parking, close to fast food outlets Cons: tired appearance, absolutely stank of cigarettes (even the non-smoking areas), bit of a rough area, located between trailer park and the firework factory, very... More

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Debbie Speziale, General Manager at BEST WESTERN Crossroads, responded to this review
1 October 2011

Thank you for your review. The Indianapolis Eastside is under renovation to attract many travellers to this area. We hope you'll visit us again and look forward to new changes in this eastside area. Thank you, Debbie More

Michigan
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 21 July 2011

We stayed for an overnight trip to visit the zoo on our way to our final vacation destination. The location was easy and right off the highway. Plenty of restaurants around. The front desk was above and beyond helpful- giving me extra information on pizza deliveries. The hotel itself is a little dated and rundown in areas- worn carpets and... More

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Debbie Speziale, Manager at BEST WESTERN Crossroads, responded to this review
18 November 2011

Thank you for your review. We hope to see you again in the future. If we can personally assist you, please call us directly at 317-353-6966. Regards, Debbie Speziale More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 July 2011
1
person found this review helpful

we stayed here ...we love decor of rooms our beds brand new..very clean...will come back...also we like saltwater pool.. More

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 30 June 2011

I travel often, so I'm a connoisseur in the subject of subpar hotels. This Best Western was pretty terrible and not even worth the price we paid ($98 or something...). The lobby was fine but even walking down the hallways we noticed that it smelled old and in desperate need of a remodel. Our room smelled thick of deodorizer. We... More

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Kitchener Ontario Canad
1 review
5 of 5 stars Reviewed 6 September 2010

I do a lot of business in the surrounding area and have found the staff at this Motel incredible, & accomodating at all hours of the day. A great SAFE place to stay! More

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Holly, Michigan
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 10 July 2010

It was in a convenient location, the rate was good and the hotel was ok. We stayed for 3 nights for a sports tournament with the rest of the team. The room was ok - desk area and wifi was there - so that I could work - that was nice. Breakfast lacked fruit - they had old bananas -... More

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Additional Information about BEST WESTERN Crossroads

  • Best Western Indianapolis
  • Indianapolis Best Western
  • Best Western Hotel Indianapolis
Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Price range (per night):* RM218 - 339

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BEST WESTERN Crossroads
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