Worst experience ever! We had a group of 16 girls for the MWCG Championships and they lost the reservations. Once parents moved hotels or rooms the girls were accomodated in some less than desierable rooms. Thins 4 girls and 1 bed. I was moved to a 4th floor jacuzzi room which should have been great. The minute I opened the... More

we had a great experience and our kids loved it! I love the santa fe themed very cute, felt like a nice little get a way and didnt feel like we were in laporte! the girls at the front desk were great and welcoming. i wish i could have taken their names, but we stayed 3/13/13 evening if that helps.... More

This is a very neat hotel... like a little retreat place that includes lots of extras. They have a little mini golf setup, a pool, hot tub, excercize room, game room and laundry. The set up is neat because it is almost like a little town within itself. We felt very at home and safe running around the hotel in... More

My husband and I visited this property on 2/23/2013 and enjoyed our stay again. We had just gotten back from New Jersey and needed sometime just for him and myself. Krystal took care of us once again. We stayed in the Queen Jacuzzi Suite. The staff was once again friendly and polite. The food at Timbers was excellent as well... More

My husband and I go here each February from 3 hours away. We meet with about 20 friends and we really look forward to it. The staff is very friendly and will do anything to make our stay comfortable. The food in the restaurant is excellent, but expect to wait (and wait...and wait) for it. When a couple questioned the... More

Had a wonder two night stay for my birthday. friends and family stopped in for visiting and didn't here of any complaints.Didn't have any problems with the staff, room was clean and ready and the room I requested (poolside). We stayed Saturday night and Sunday night The best time was Suday at noon when parents checked out with the kids.... More

I stayed at Best Western on 2-23 to 2-24 of 2013 with my husband and 2 kids..My main reason for staying there is for the pool and room service..I had a awful experience with room service for dinner and breakfast..The waitress had a very bad attitude and made her mistakes mine.. I guess customer service is out the window with... More

Our family stayed at this hotel this past weekend. It seemed like this hotel was half way through a remodel of sorts. Many items in the hotel are newer such as the TVs, bedstands, furniture, and vanity. However, things like the walls, flooring, elevator and recreation area in the middle of the hotel are a blast from the 60's and... More

Staff went out of their way to help make our daughter's wedding reception a success. Very accommodating in terms of making sure we were taken care of. We had an hors doeurves bar instead of a meal - the table looked fantastic. Karen was wonderful to work with. I do not have one single complaint about the entire experience.