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Comfort Suites

2.0 of 5
1345 N. Baldwin Ave., Marion, IN 46952
Hotel amenities
Comfort Suites
Ranked #2 of 6 hotels in Marion
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23 reviews from our community

    Trip type
Traveller rating
    5
    8
    2
    5
    3
Date Rating
Columbus, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 January 2013

My little doggie and I recently stayed one night at the Comfort Suites in Marion, Indiana and thoroughly enjoyed our stay. The hotel was very easy to find and my initial impression was that it was a very nice hotel. The lobby was very warm and inviting. The hotel is pet friendly and you would never have known it by... More

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Karen M, General Manager at Comfort Suites, responded to this review
28 January 2013

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We look forward to seeing you and Chloee again when you come to Marion. More

Galloway, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 16 December 2012 via mobile

Needed hotel visiting for IWU graduation. Staff were courteous and helpful. Very good variety at breakfast with some hot items as well (eggs, bacon, waffles). Rooms were fairly clean but sofa sleeper was a mess inside and mattress very dirty/soiled. Rollaway a little better. While titled suites, really not more than standard rooms elsewhere. Decent room at somewhat reasonable price.... More

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Karen M, General Manager at Comfort Suites, responded to this review
18 December 2012

We are thrilled to hear that you enjoyed your recent stay with us. We are glad you were happy with your stay and the services that we provided for you. We like to personally thank you for your review and want you to let us know of any services we can help provide you with in the future. Our company... More

orlando
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 December 2012 via mobile

My husband and I brought our dog to see a nearby vet and stayed at this hotel. We arrived very late but checked in quickly. The room was large and the bed comfortable for the three of us. The next day they allowed us to stay in our room until 1pm! Our latest check out time at a hotel ever!!

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Karen M, General Manager at Comfort Suites, responded to this review
6 December 2012

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We strive for great customer service with each and every guest. We look forward to seeing you again when you come to Marion. More

Graham, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 October 2012

Hotel was clean, beds were comfortable. Pillows - it's a Comfort Inn thing! The pillows are too small & uncomfortable. Breakfast was the standard. Staff was nice. Had reservations for 2 nights but finished what I had scheduled and left after the 1st night.

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Karen M, General Manager at Comfort Suites, responded to this review
15 October 2012

We are thrilled to hear that you enjoyed your recent stay with us. We are glad you were happy with your stay and the services that we provided for you. We like to personally thank you for your review and want you to let us know of any services we can help provide you with in the future. Our company... More

Winter Haven, Fl
Top Contributor
73 reviews 73 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 26 August 2012

My wife and I recently stayed at this hotel. We loved our spacious room. It was neat and clean. The breakfast was average fare for a hotel. The hotel staff were all very friendly and helpful. The hotel was undergoing remodeling which is good for any hotel to do to maintain their high standards and meet customer expectations. We were... More

Was this review helpful? Yes 1
Karen M, General Manager at Comfort Suites, responded to this review
28 August 2012

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We are so excited to be undergoing renovations to our property! Our rooms are going through a big transformation. We look forward to seeing you again when you come to Marion. More

Ogden, IA
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 August 2012

I have to say, I'm not normally picky when it comes to hotels, but the cleanliness was not excusable. The first thing we noticed upon entering the room was that the floor was REALLY sticky. I have no idea what it was from. It was quite late by the time we got in the first night so we notified hotel... More

Was this review helpful? Yes 1
Karen M, General Manager at Comfort Suites, responded to this review
13 August 2012

I am concerned about the problems you experienced at our hotel during you recent visit. I want to thank you for bringing these matters to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal for our hotel is to provide dependable service to all of our guests at... More

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Niles, Michigan
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 27 July 2012

I don't normally stay at Comfort Suites but the Hilton down the street was full. The staff was excellent and the rooms were big. I thought the location was excellent. Comfortable beds and the pool was very clean, as were the rooms. I will definately be back!

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review
3 August 2012

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We look forward to seeing you again when you come to Marion. More

Syracuse, Indiana
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 June 2012

We only chose this property because it was part of a wedding party room block. Not the greatest town anyway, but I wish I would have used my Hilton status and stayed down the street. The mattresses were marginal at best-cleanliness was "OK". There was a smoky smell in the hallway all the time, along with the burnt microwave popcorn... More

Was this review helpful? Yes 1
Management response:
26 June 2012

I deeply regret your dissatisfaction with your recent stay at our hotel. We strive to provide award winning service and it is apparent that we did not provide that to you. The feedback that you provided is appreciated because we know it will only make us better. We hope that you will give us an opportunity to impress you in... More

Marion, Indiana, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 June 2012

I got married this weekend and had lots of out of town family come stay. Not only was the hotel beautiful, but the staff was very friendly! The manager personally came to talk to some of our family to make sure everything was all right. Comfortable beds, a pool, and clean smelling rooms. No smoke!

Was this review helpful? Yes
Management response:
26 June 2012

We are thrilled to hear that you enjoyed your recent stay with us. We are glad you were happy with your stay and the services that we provided for you. We like to personally thank you for your review and want you to let us know of any services we can help provide you with in the future. Our company... More

MI
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 April 2012

We stayed their this weekend. The room was completely remodeled and very nice. The jetted tub (does not fit two adults) was very nice considering we could not both fit in it and we are average size not big. The in room safe was did not work. Everything else was good except for the horrible old old mattress. It was... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Suites Marion
Marion Comfort Suites
Address: 1345 N. Baldwin Ave., Marion, IN 46952
Region: United States > Indiana > Marion
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Marion
Price range (per night): RM336 - 457
Hotel Class:2 star (2*)
Reservation Options:
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