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All 21 Merrillville hotels »

Radisson Hotel at Star Plaza

3.0 of 5
800 East 81st Avenue, Merrillville, IN 46410
Hotel amenities
Radisson Hotel at Star Plaza
Ranked #12 of 21 hotels in Merrillville
3.0 of 5 stars 83 Reviews
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83 reviews from our community

What travellers say about this hotel
  • Sleep number bed(8)
  • Hot tub(6)
  • Indoor pool(5)
  • Next morning(3)
  • Very good(3)
Traveller rating
    16
    21
    12
    15
    19
Only show reviews for Family (16) | Couples (16) | Business (18)
Date Rating
Elizabeth, Illinois
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

We have stayed at the Radission four years ago and were pleased with everything. This time was different. The "security" door to the outside didn't require a key to open at anytime. The elevator doors acted like they were not going to open fully. One hot tub was out of order. One of the sleep number beds in the room... More

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New Berlin, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 May 2012

An amazingly quiet property. In our room we heard no noise from anything outside or inside the hotel. The front lobby has a wonderful waterfall pool. The other guests were very friendly and courteous. The location was fantastic. We were visiting Valparaiso University. Great location. We had to read the manual to operate the Comfort Select bed. The service was... More

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Lisa Justice, General Manager at Radisson Hotel at Star Plaza, responded to this review
18 May 2012

Good Day Alex B, Thank you for your courteous response and sharing your experience. We trust you will return to our property so we may serve you. We hope you joined our Club Carlson loyalty program so you can earn points toward more Radisson experiences. Thank you for taking the time and please take care, Joseph V. Frasca Vice President/General... More

Crown Point IN
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 11 March 2012

We live about 8 miles from this hotel and we stay here at least twice a year for a mini getaway. The staff is always amazing in every area if the hotel. The rooms are thoughtful and boast Sleep Number beds and flat screen tv's. The pool and hot tub are great although I do wish the hot tub was... More

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Lisa Justice, General Manager at Radisson Hotel at Star Plaza, responded to this review
27 March 2012

@mom2threestooges - I want to personally thank you for loyalty to our property. We ate constantly striving to live the "Yes I Can!" lifestyle and walk the talk. I am excited to know you are taking full advantage Club Carlson and allowing us to be a part of your family. The 30+ year legacy of the Radisson Hotel at Star... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 27 February 2012
2
people found this review helpful

Well, the Radisson used to be the shining star on the block, but sadly I was disappointed with my room. The service was excellent and I was allowed to check in early. What they failed to tell me was that it was a handicapped room. It was quite a surprise when I got there. There was some hair in the... More

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Lisa Justice, General Manager at Radisson Hotel at Star Plaza, responded to this review
27 March 2012

@Daynalynne - I want to thank you for your clear and candid response. We always strive for continuous improvement and welcome constructive criticism. Our higher purpose at Radisson is 100% guest satisfaction and we consistently embed this into our culture at Radisson. The room condition you experienced is unacceptable. Hair in a shower and rusted towel bars are not tolerable... More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 20 February 2012
5
people found this review helpful

I just visted the raddisson hotel this past weekend.. I did a package which included the wisecracker comedy club, when I booked the lady over the phone said it included 2 free drinks inside the comedy club.. now this was my first time booking there but I did it because my sister and her husband have been there many times... More

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Cedar Lake, Indiana
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Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 January 2012

Celebrated Sister's 50th Birthday at the Hotel. Went to there Comedy Club for entertainment. Worse things: Sleep # bed, bathrooms, view of Atrium bar roof off our balcony, $4.50 for a 8 oz.diet coke at the comedy club. Plus, the waitress added drinks to our bill that no one ordered. Comedian was mad that no one was laughing. Go figure,... More

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Crown Point, Indiana
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 January 2012
4
people found this review helpful

Thankfully, kids don't know a real disappointment when there is one. The hotel has a good reputation, so I figured I would spend the extra money for an atrium room. I won't do it again. The sleep number beds were so worn out that my finger tips became numb from trying to push the control buttons to get the beds... More

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Crown Point, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

We hosted a birthday pool party there. We rented a cabana which was very nice. The lady at the front desk checked us in, which took about 20 mins. We found our room which was on the 3rd floor. Far away from where our party was going to be which she knew about. So back to the front desk and... More

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Chicago
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 26 November 2011

We stayed there the Wednesday night before Thanksgiving. There was no event at the attached Star Plaza theaters so one would expect a quiet night. Instead, the hotel held a private DJ event in its ball room. Those over 21 went to the event; those under simply stayed and drank in the rooms in large groups and then explored the... More

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RadissonStay Star Plaza, General Manager at Radisson Hotel at Star Plaza, responded to this review
30 November 2011

Thank you for taking the time to offer feedback regarding to your recent stay with us at Star Plaza. We are very sorry to learn you did not find your visit enjoyable, and we apologize for the inconvenience and discomfort you experienced. I can assure you that your valuable comments have been shared with our entire team, including our Director... More

San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 November 2011

The hotel has an indoor pool located right as you walk into the main entrance. The rooms have sleep number beds, so you can adjust to your comfort level. The front desk staff did not seem very professional. Also, the response to room problems was slow. More

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Additional Information about Radisson Hotel at Star Plaza

  • Radisson Hotel Merrillville
  • Radisson At Star Plaza
  • Radisson Merrillville
  • Merrillville Radisson
Address: 800 East 81st Avenue, Merrillville, IN 46410
Price range (per night):* RM453 - 605

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Radisson Hotel at Star Plaza
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