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Hampton Inn New Albany

2.5 of 5
506 West Spring Street, New Albany, IN 47150
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Hampton Inn New Albany
Ranked #2 of 2 hotels in New Albany
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51 reviews from our community

    Trip type
Traveller rating
    20
    11
    9
    6
    5
Date Rating
georgetown, United States
1 review
5 of 5 stars Reviewed 27 April 2013

every staff member went out of there way for me,and made me truly feel like my comfort and needs really mattered.I was traveling with an 8wk old and a 2 yr old.I forgot to stop and get apple juice for the 2yr old.,a staff member found keys and got some apple juice from me,even though it was way past breakfast!

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Clintonville, United States
1 review
5 of 5 stars Reviewed 23 April 2013

The staff at the hotel were fantastic. The beds were warm and comfortable, everything in the room worked properly, and when I went downstairs to get a cup of hot water the front desk agent didn't hesitate to go and get me a fresh one! I would definatly reccommend staying there.

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Sopchoppy, United States
1 review
5 of 5 stars Reviewed 18 April 2013

Thoroughly enjoyed my stay at the Hampton. The room was very clean and the bed was really comfortable. All hotel staff that we encountered were very courteous, helpful and very professional even offering suggestions on nearby restaurants and shopping centers. I would highly recommend this hotel to all who have plans to visit this area. I am truly looking forward... More

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Overland Park, Kansas
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 18 April 2013

As a Diamond member I stay at a lot of Hampton Inn's over the course of a year. This location is seeing some wear. Very nice staff people but the hotel has upkeep issues with the rooms. Bathrooms show rust and caulking is missing where needed. More than likely will reserve another location next time I come to Louisville.

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Indianapolis, United States
1 review
5 of 5 stars Reviewed 17 April 2013

I had never been to this place before and the stay was really nice. It put me at ease, as I had an important meeting the next day, and I did not want to be late for that meeting. I was able to relax, have some quiet and get off to a great start with a good breakfast. The room... More

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hometown
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 16 April 2013

I stayed 5 nights and had one day where the room was not cleaned. Never has that happened to me before. Breakfast was okay. Salty eggs. Juice okay but loved the coffee. Pool needed a good cleaning. Hair balls on the bottom. Around my feet and out I got. YUCK!!

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Indianapolis, Indiana
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 30 March 2013

We spend the night here when attending a concert in Louisville. It's only a short drive across the Ohio River to Louisville. Rooms are clean and the staff was nice. Good stop and go place to stay for quick overnight trip.

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review
1 April 2013

Thank you for writing a review of our hotel. We take pride in delivering the best customer service, being friendly to everyone, and providing comfortable, clean rooms. Again, let me thank you for your kind words. We look forward to your next visit. More

Dixon, Kentucky
1 review
5 of 5 stars Reviewed 27 March 2013

Melissa and her staff have been the absolute best to work with each and every year in planning our 8th grade annual end-of-year trip. Very nice and professional staff and wonderful accommodating facility. The hot breakfast was wonderful and all 41 of us were able to eat in a very timely manner. We had 14 rooms all of which were... More

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review
1 April 2013

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise of our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why... More

1 review
1 of 5 stars Reviewed 24 March 2013 via mobile

Checked into a room that was suppose to be clean, the shower curtain had mold all over it tooth paste in the sink very dirty for a Hampton Inn. Called the front desk let them know I was very disgusted so they moved me to another room, that was worse then the first one. Bathroom very dirty shower curtain the... More

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review
26 March 2013

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I understand that you were disappointed with some issues at our hotel specifically regarding the cleanliness of our hotel. I am sorry that you found mold on your shower curtain and that your bathroom was not properly cleaned. I sincerely... More

Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 18 March 2013 via mobile

We have stayed at this hotel many times. The staff is friendly and the rooms are clean. At breakfast the nice lady working down there would even turn on cartoons for the. Kids when we would comedown to eat breakfast. The one down side is that with Kids a nice pool is important, the pool here was closed for 3... More

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review
20 March 2013

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay and found our staff to be friendly and our room to be clean, we are sorry that you were disappointed with some aspects of your stay with us. I truly apologize if our pool was... More

 
 
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Additional Information about Hampton Inn New Albany

Also Known As:
Hampton Inn New Albany Hotel New Albany
Hampton Inn New Albany Hotel
New Albany Hampton Inn
Address: 506 West Spring Street, New Albany, IN 47150
Phone Number:
Region: United States > Indiana > New Albany
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in New Albany
Price range (per night): RM280 - 398
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn New Albany
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