We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 9 Richmond hotels »

Quality Inn and Conference Center

3.0 of 5
5501 National Road East, Richmond, IN 47374 (Formerly Holiday Inn Richmond)
Hotel amenities
Quality Inn and Conference Center
Ranked #4 of 9 hotels in Richmond
3.5 of 5 stars 47 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

47 reviews from our community

    Trip type
Traveller rating
    21
    6
    6
    10
    4
Date Rating
New York
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 April 2012

This used to be a moderately upscale Holiday Inn some years back. Now a Quality Inn and it seems not much has been done with the place. We arrived late and I didn't notice until after i finished my shower that the room did not have bath towels. Otherwise the room was tired but functioning although my teenage son felt... More

Was this review helpful? Yes
Richmond, Indiana
1 review
2 of 5 stars Reviewed 19 February 2012

Stayed for one night (thank goodness only one night) since our furniture hadn't arrived yet to move into our new home. Check-in was fine but I knew there would be trouble when walking to our room in the hallway were several air conditioner window-type units lining the walls. This place didn't have central air, so wierd (and ghetto), and did... More

Was this review helpful? Yes

Travellers are raving about these Richmond hotels

Philip W. Smith Bed and Breakfast
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d76488?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Westside Guest House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1950317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Potterswheel Bed and Breakfast
4 of 5 stars
Show Prices ABS:HotelCheckRates-d269905?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
BEST WESTERN Sycamore Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d75130?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1466052?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
NY
Senior Contributor
46 reviews 46 reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 15 February 2012

The gentlemen checking folks in the evening we arrived was awesome! Great personality and very helpful. Also, we arrived on Valentine's Day and they had sweets available for guests - a nice touch. Also a nice surprise to find out continental breakfast was included. If you go to breakfast, take a coat because it's quite chilly in the basement. Also,... More

Was this review helpful? Yes
Nashville, Tennessee
1 review
2 of 5 stars Reviewed 9 January 2012

A group of us has stayed at this hotel for about 5 years. We made reservations 3 mo. early for our stay in July of '11. Get there, 3 of the reservations were not taken down. After alot of frustration and the desk folks constantly blaming it on their "system"...rooms were added. I will say that the staff was very... More

Was this review helpful? Yes
New Brunswick
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 7 January 2012

a great place to stay, rooms were nice and welcome gifts for staying, which was a nice gesture. quiet and comfortable. breakfast was great, lots to eat, staff friendly and a warm welcome by all the staff. would recommed it to anyone to stay there More

Was this review helpful? Yes
Newburgh, Indiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

I was given this website name by Sandy Baker who is the assistant GM for the hotel in Richmond. Her staff is so friendly and accomodating every time we stay there. They really do take care of us. We have stayed there over the years and this time I did notice that the wallpaper especially in the bathroom was looking... More

Was this review helpful? Yes
richmond
1 review
5 of 5 stars Reviewed 26 November 2011

service is very great has a great breakfast and i do mean breakfast .maid service was great was on top of every thing u needed i highly recommend quality inn to everyone More

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 November 2011

I recently stayed here and had a wonderful experience. I was glad to see some upgrades such as the flat screen t.v.s! The front desk staff was very nice and friendly and informative about the area. The breakfast bar was fit for a king. I like how I was able to save on money by having my own fridge and... More

Was this review helpful? Yes
Woodburn, IN
1 review
2 of 5 stars Reviewed 18 October 2011

I traveled with my husband on business and had the room not been paid for by the company, I would have definately left and gone to another hotel. Upon check in they confirmed that we had a king smoking room (the reservation made was for a king non-smoking room), they made the correction and gave us our room keys. We... More

Was this review helpful? Yes
Ormond Beach, Florida, United States
1 review
5 of 5 stars Reviewed 29 September 2011

Our room was very nice & staff could not been more helpful. Room was quiet and we both slept like babies. Like having the microwave/fridge in room also was nice size for bottles of water.. The breakfast bar was stocked well & having the waffle makers was a real treat and again the staff was so kind & helpful from... More

Was this review helpful? Yes

Travellers who viewed Quality Inn and Conference Center also viewed

Hampton Inn & Suites Richmond
4 of 5 stars 33 Reviews
Richmond, IN
Show Prices ABS:HotelCheckRates-d632533?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN Classic Inn
3.5 of 5 stars 32 Reviews
Richmond, IN
Show Prices ABS:HotelCheckRates-d91130?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Knights Inn Richmond
4 of 5 stars 22 Reviews
Richmond, IN
Show Prices ABS:HotelCheckRates-d550947?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 9 hotels in Richmond, ranked by popularity »

Been to Quality Inn and Conference Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Quality Inn and Conference Center

  • Holiday Inn Richmond
  • Richmond Holiday Inn
Address: 5501 National Road East, Richmond, IN 47374 (Formerly Holiday Inn Richmond)
Price range (per night):* RM320 - 364

Owners: What's your side of the story?

If you own or manage Quality Inn and Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Quality Inn and Conference Center
Show the lowest price for this hotel (from our partners)
Show Prices