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Hilton Garden Inn South Bend

3.0 of 5
53995 Indiana State Route 933, South Bend, IN 46637
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Hilton Garden Inn South Bend
Ranked #9 of 32 hotels in South Bend
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77 reviews from our community

    Trip type
Traveller rating
    37
    26
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Date Rating
Philadelphia, United States
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

I enjoyed that the hotel was so newly renovated and everything was clean and shiny. The service was also exceptionally friendly and wonderful. They looked like they had great, healthy food, too (but I was at a conference and unfortunately didn't get to eat it). My only complaint was that the bed was too soft, making my back hurt (which... More

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5 of 5 stars Reviewed 20 May 2013 NEW

This is one of the best hotels I've ever stayed at. It was very clean, beds were comfortable, and the staff was very efficient. I called the hotel for directions because the hotel doesn't come up on GPS and they were very quick to give me an address that I could use to find it. The hotel was very quiet.... More

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

I would like to share my wonderful experience about my stay, at this Hilton Garden Inn. My family and I were traveling to the area for graduation weekend, May 16th weekend; which in itself is a challenge to even get a room at this hotel. The staff were wonderful, as they were able to accommodate our stay. As we arrived... More

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Philomont, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

We chose this hotel to use as our center of operation for Mother's Day weekend and our mother's 90th birthday. Family arrived from across the US to rooms I'd booked and confirmed by phone for everyone. Dinner the first night after all of us arrived was outstanding, but the wine was a bit pricey at $34 for a usually priced... More

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5 of 5 stars Reviewed 10 May 2013

It's exemplified here in that the staff was more than helpful in my search to get my father's graduation gown cleaned in time for us to make his graduation ceremony. THAT is service and worth it's weight in gold.

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
16 May 2013

Dear Guest, Thank you for staying with us over your father's graduation. I am delighted to hear that our staff was able to assist in the cleaning of his gown and you were able to make the ceremony on time. We appreciate the kind words of our staff and hope to see you again! Thank you, More

South Bend, United States
1 review
4 of 5 stars Reviewed 6 May 2013

The hotel was in excellent condition. My complaint can with not being able to be accommodated with the type of room we were expecting and having to listen to teenagers having a party drinking and hanging out in the hall.

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
16 May 2013

Dear Guest, I am sorry to hear that you were not given a room you initially booked. We try and meet all of our guest expectations of their room, especialy when they book a certain room type. Please feel free to contact me directly at Brooke.Gallagher@hilton.com so we can look in to the situation. Thank you for letting us know... More

south bend, in, United States
1 review
1 of 5 stars Reviewed 18 April 2013

the hotel said it was a non smoking room and the staff did nothing to help. we got home and entire belonings from our suit cases smelled and carried the odor of smoke. we have called since we left to talk to the manager left 3 messages to only have them ignored. the hotel is over priced for a hilton... More

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
21 April 2013

Thank you for letting us know of your experience. I am sorry for the confusion with getting back to you by management. Of course we like to respond to all our guests as soon as possible to rectify the situation. Please contact me personally at Brooke.Gallagher@hilton.com as I would love the opportunity to speak with with you regarding this and... More

1 review
5 of 5 stars Reviewed 2 April 2013

This was one of the best Hilton properties I have had the pleasure of visiting. The food was great, restaurant as well as room service. The staff was so very helpfu. The adjustable bed was very much appreciated. As a business travleler i can attest to the importance of good night's sleep.

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
10 April 2013

Dear Guest, Thank you for choosing to stay with us on your recent trip to South Bend. We are delighted that you took advantage of our restaurant, Bistro 933. Thank you for the kind words and we hope to see you again soon! Thank you, More

Seymour
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 31 March 2013

First time visit to South Bend area and stayed at the Hilton Garden Inn at St Mary's College in South Bend. Hotel staff were very pleasant, professional and helpful. Breakfast buffet was wonderful on St Patrick's Day morning. The attendant at our table was the very best. She was very attentive and with 4 children at our table she earned... More

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
2 April 2013

Thank you for the kind words regarding our hotel and your recent stay. We appreciate your feedback and are glad to hear our staff was polite and accommdating to you and your 4 children. We will speak with maintenance in regards to the pool to check our chlorine levels, thank you for stating that as well. Please let us know... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 5 March 2013

We brought granddaughter and grandniece to South Bend for Nitre Dame's No. 2 ranked game vs No3 ranked UConn Huskies on March 4, 2013. Initially, we checked the King suite and felt that it was not what we had hoped. So Patty talked to the very helpful desk staff and worked out adjoining rooms with 2 queen beds for a... More

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
16 May 2013

Dear Guest, Thank you for staying with us on your recent trip to South Bend to see the Lady Irish play! We are glad that we were able to accommdate you and move you to a room that fit your needs better. We hope to see you again and glad you were able to bring your family with! Thank you, More

 
 
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Additional Information about Hilton Garden Inn South Bend

Also Known As:
Hilton Garden Inn South Bend Hotel South Bend
Hilton Garden Inn South Bend Hotel
Hilton South Bend
South Bend Hilton
Address: 53995 Indiana State Route 933, South Bend, IN 46637
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in South Bend
Price range (per night): RM399 - 1,604
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hilton Garden Inn- South Bend is conveniently located off the Indiana Toll Road on Saint Mary's College Campus, adjacent to the University of Notre Dame and less than 10 minutes from the South Bend Regional Airport. Not only do we offer an amazing location, but our amazing amenities, helpful staff, Bistro 933 Restaurant/Lounge and the 15,000 square foot Gillespie Conference Center all make your next business trip, convention/meeting, family get-a-way, or wedding weekend rememberable and wanting to come back! ... more   less 
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