This is the second time we've stayed at this property; the last time was exceptional - this time....not so much. Rooms are nice, common areas are clean and in good order. We stayed two nights, and after the first night, left the hotel before 8 in the morning to spend the day in town. It was a scorcher of a...
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Stayed here for a baseball tournament. We paid $94.00 plus tax for corporate rate with 2 beds. Pool is small but has a separate hot tub. Rooms are above average. Sink is outside the bathroom which is convenient if multiple family members are trying to get ready at the same time. Breakfast was free and well appointed. The quick pancake...
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Thank you for taking the time to add your experience to Trip Advisor. We love hearing feedback from our Guests.
I am glad you enjoyed the Guest room as well as the Breakfast items. I apologize for the inconveniences you experienced with our elevator. We did contact the repair company and had them come out and repair it.
We hope...
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We stopped here for one night after coming down from Canada. The staff were vert friendly and accommodating. This is a very typical HI with the room being very tidy and clean. The beds were great with nice pillows. Breakfast was very nice and kept the whole family happy. Would definitely recommend. Restaurants close by if need a bite to...
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Thank you for taking the time to share your experience of our hotel on Tripadvisor. The staff takes pride in providing our Guest with the service they have come to expect with the Holiday Inn Express Brand. We love hearing that we succeeded in providing an overall excellent stay for you.
We look forward to accommodating you again in the...
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I was staying there with my 3 kids and when we went down for breakfast in the morning we came accross a wonderful employee Sheryl! She was cheerful and helpful and offered to change to TV channel to a more kid friendly one. You could tell she liked her job and it showed in how she was taking care of...
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Thank you for taking the time to share your recent experience at our hotel. I shared this with Sheryl this morning and she was so excited. She truly cares about our Guest and ensures that everyone she comes in contact with is recognized and appreciated. She exemplifies the true meaning of Customer Service at our hotel.
We look forward to...
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My wife, father-in-law, and I went to Burlington, Iowa for my 60th birthday and to see my home town. We stayed at the Holiday Inn Express, located at 1601 N. Roosevelt Ave. We were met by a gracious and professional front desk clerk. Our room was great. It was amazingly clean and well equipped. We were provided with snacks to...
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WOW! Thank you for the wonderful review of your recent stay with us. I had the honor as Sheryls Manager to read her the review. She teared up and wanted to express how thankful she was. As a Team we pride ourselves in giving our Guests the BEST stay and we are so happy that we delivered this to you....
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Clean rooms and facility, fantastic free breakfast, modern feel, great pool/hot tub, very comfortable beds and rooms. Extremely near everything such as casino, fun city, and restaurants are all across the street.
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Thank you for the wonderful feedback about our hotel. The staff and I love to see when we did everything right for our Guest. We look forward to accommodating you again!
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I have been staying here since Sept. of 2011 off and on and have had an excellent stay each time. The rooms are large and clean. Front desk staff is excellent. They are professional, prompt and friendly. Jordan, Susan, Carie and Amy (Hotel manger) have gone above and beyond to make my stays away from home as comfortable and enjoyable...
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Thank you for the amazing response! I shared this with the entire Team and it made everyones day. Of course a Manager is only as good as their Team and I have one amazing staff here at the hotel
We love having you as our Guest and appreciate the valuable feedback.
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I have stayed here several nights and have always found the staff to be friendly and helpful. I would highly recommend this hotel to anyone.
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Thank you for taking the time to share such a wonderful experience at our hotel! We love taking care of our Guests and value your business. Enjoy your day!
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This month was the second time I stayed at this HIE. Burlington is small so there is not much variety, but I would have picked this place no matter if there were more choices. I was on the back of the building and was not bothered by any noise behind us. I always take a white noise machine, so that...
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Reviewed 11 December 2010
Thank you for taking the time to express your experience with our hotel. We also value the feedback and suggestions you provided. We look forward to accommodating you again in the future. Happy Holidays~
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Stayed here for the 1st time and would definelty come back. Some of the friendliest staff working the desk I ahve encountered. Make all kinds of suggestions for places that turned out nicely.
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