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BEST WESTERN PLUS Des Moines West Inn & Suites Hotel Reviews, Clive

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BEST WESTERN PLUS Des Moines West Inn & Suites

1450 NW 118th Street, Clive, IA 50325
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BEST WESTERN PLUS Des Moines West Inn & Suites
29 traveller photos
Ranked #4 of 8 hotels in Clive
4.0 of 5 stars 56 Reviews
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56 reviews from our community

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Traveller rating
    20
    25
    6
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Date Rating
Washington, Utah, Usa
1 review
“Stay at BW Desmoines”
4 of 5 stars Reviewed 13 May 2013

Very friendly staff and this is enhanced by a great happy hour. We have stayed here several times in the past and have never been disappointed. We also have a small dog and feel very welcome. This makes for a great trip and rest stop.

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Review collected in partnership with Best Western

Carroll, Iowa, Usa
1 review
1 helpful vote 1 helpful vote
“Great stay... highly reccommend”
5 of 5 stars Reviewed 11 April 2013

I have stayed at this hotel multiple times. Rooms are very clean and nicely decorated. The weeknight free happy hour is a plus... nice to have a glass of wine and a snack at the end of the day. Pool is clean and hot tub is actually hot... always a plus with me. Good selection at breakfast. Location is right... More

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Review collected in partnership with Best Western

kaczusia, Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
12 April 2013

Thank you very much for the nice review. It is nice to be noticed for how hard we try to host our guests to the best of our abilities. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great rooms and great staff”
5 of 5 stars Reviewed 20 March 2013 via mobile

Good clean rooms. The social hour is great. Free beer, wine, soft drinks and food. They do the social hour monday to wednesday. The customer service is awesome. I want thank Phil for his hospitality. I would recommend this hotel to anyone I know.

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kaczusia, Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
12 April 2013

Thank you for the kind words about the property and the staff. More

Saint Paul, Minnesota
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
“Best Western Plus, Clive, Iowa”
4 of 5 stars Reviewed 24 February 2013

The Best Western Plus in Clive (minutes south of Des Moines) is really close to West Des Moines. The location is really convenient, the rooms spacious, the staff friendly, and the breakfast satisfying. The fitness center; however, requires updating. I'd stay here again...

Was this review helpful? Yes 1
kaczusia, General Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
26 February 2013

Dear SaintPaulJim, you will be pleased to know that withing the next two weeks we are getting a brand new stairclimber machine to supplement our choices of workout equipment in our exercise room. Thank you for your kind comments and I will be sure to complement my staff on your behalf. Happy Travels to you! More

Cedar Rapids, Iowa
1 review
“bad customer service”
1 of 5 stars Reviewed 23 February 2013

Myself and 3 other guys from our company stayed 2 nights. On the second night my room mate left as well as one of the other guys so it was just 2 of us. When we returned to the hotel housekeeping had not touched our room and i needed new towels and wash cloths so I went to the front... More

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kaczusia, General Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
27 February 2013

Dear Cliff, upon review with my staff and witnesses, I would now like to address the issues of your accusation of “bad customer service”. My receptionist had every intention to get you the washcloths, but he would need a few minutes to get them from the laundry, as all we had at the front desk were rags. He did not... More

Saint Louis, Missouri, USA
1 review
“It was my pleasure”
5 of 5 stars Reviewed 25 January 2013

Very nice and comfortable room with a fair price. The shower was fantastic. Desk clerk was awesome. The free breakfast was great. Hotel is very close to gas, food, major highways. If there is any complaint it would be in locating the hotel. There were only 2 small Best Western neon signs. One was dimly lit and hard to see.... More

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Review collected in partnership with Best Western

kaczusia, Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
29 January 2013

Thank you Richard for the kind words about my property. We always strive to make every guest's stay comfortable and memorable and it is very gratifying when someone such as yourself recognizes it on this forum. Our challenges with the signage are a result of our local signage laws which forbid us to have any more signage then what is... More

Sydney Australia
Top Contributor
205 reviews 205 reviews
42 hotel reviews
Reviews in 89 cities Reviews in 89 cities
75 helpful votes 75 helpful votes
“Long Winded Name but Great Value.”
4 of 5 stars Reviewed 7 January 2013

Has to be the longest name for a Hotel when you throw in the address as well. As in the title it was Very Good Value , nicely appointed , large rooms with Real Glass receptacles and Coffee Cups. Cookies at the front counter with fresh coffee was a nice touch and friendly staff is always a Plus !! The... More

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kaczusia, Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
8 January 2013

Thank you very much for those kind words. Yes, indeed we have a long name :) not only is the Best Western two words but also our town is three words, West Des Moines...that's a lot of words and a lot of Wests, but if that will make you remember us then we will gladly keep it! More

Cleveland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“A place to stay overnight for less than a C-note”
4 of 5 stars Reviewed 6 January 2013

This is NOT a resort hotel, so you'll get 'scratchy" bath towels and lower quality sheets, but they're clean and I didn't notice any stains. The bathroom sink is in the main room, not with the other two fixtures, and yes it's a bit small counter-wise for the beauty supply junkies. The bathroom fan is rather noisy and controlled by... More

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kaczusia, Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
8 January 2013

Dear Traveler, thank you for your kind and honest words about my property. I appreciate your input and I am glad that you enjoyed your stay at my hotel. We strive to offer the best possible value for our guests and strive to improve our offer all the time. Happy travels and good luck in 2013. More

Independence, Missouri, USA
1 review
1 helpful vote 1 helpful vote
“Lovely hotel”
5 of 5 stars Reviewed 3 January 2013

Enjoyed my stay at new hotel in Clive. Found booking and checking out were excellent and access back to I-35 very easy. Found hotel to have excellent, clean rooms and breakfast was very good. Will be back.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

kaczusia, Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review
8 January 2013

Dear David, thank you very much for your kind words at the start of this great new year. We always strive to please and with our location at the "crossroads of America" we are certainly often on your way. More

1 review
1 helpful vote 1 helpful vote
“Helpful and friendly staff at the Best Western in Clive”
4 of 5 stars Reviewed 23 November 2012

Was this review helpful? Yes 1

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Des Moines West Inn & Suites

Also Known As:
Best Western Clive
Clive Best Western
Address: 1450 NW 118th Street, Clive, IA 50325
Phone Number:
Region: United States > Iowa > Clive
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Clive
Price range (per night): RM317 - 405
Reservation Options:
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BEST WESTERN PLUS Des Moines West Inn & Suites
1450 NW 118th Street
Clive, IA 50325
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