My son and I stayed here during a college visit to the Univ of Iowa. The location is great, right next to the Mall and many restaurants. It was an easy drive to the Univ from here. Breakfast here was excellent!
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We stayed here as an overnight stop on a trip from home to St. Louis. We have stayed here in the past and have always had a great experience, this time was no exception. The front desk agents are all pleasant and efficient, the breakfast is wonderful and the hotel is clean, quiet and comfortable. We did not use the...
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Seemed like a brand new hotel. Staff was friendly. Breakfast was great. I don't write a lot of reviews but we had left item behind that had great sentimental value and the staff was outstanding in getting it returned to us promptly and I was very grateful.
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I am so glad to hear you enjoyed your stay with us! Our staff understands that any item left behind, no matter how small, is important to our guests, and I am happy to hear we were able to return your lost item to you timely. Thank you for taking the time to review our hotel and we look forward...
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Best stay we have ever had, greatest bed and bedding, fantastic swimming pool and hot tub!
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I was pleased to see that our hotel met your high standards and am very happy you enjoyed your stay with us.
Our main goal in the hospitality industry is guest satisfaction and it is encouraging to receive such high regards from a guest. Through constant training of our staff and feedback from our guests we strive to make every...
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Decent place, got good price off hotwire. Bfast buffet nice, pool and hottub average at best. Hot tub very small and uncomf. These micro hotels r nice but its all up n down the elevator. Pack well! Or make sure u got a kid who likes runnin to the car.
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I appreciate you taking the time to write a review of our property. I am glad you enjoyed our complimentary, hot breakfast. Our 8 person hot tub is usually sufficient size for our guests and I apologize it was a bit small for your group.
I do hope we can have another opportunity to have you as our guest in...
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On the way home for Christmas I used my Holiday Inn points to get a free room, which I feared would be the worst room in the place. Instead, I was delighted to find that we were given a "welcome bag" by the pleasant staff and upgraded to a larger room (quite spacious!) which was well appointed, impeccably clean, included...
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I am so happy you enjoyed your upgrade! We appreciate our Priority Club members' loyalty and try to award them with complimentary upgrades whenever possible.
We hope to see you again next time your travels bring you to the Iowa City area.
Sincerely,
Amanda Turner
Assistant General Manager
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This is an exceptional hotel. Great service, clean property and rooms, better than average complimentary breakfast, Free beverages from 5-7 weekdays as well. I've stayed on a few occasions, and on my last stay, the staff upgraded my room to a whirlpool suite for no additional charge. I will continue to choose this hotel over others whenever I am in...
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I was pleased to see that our hotel met your high standards and am very happy you enjoyed your stay with us.
Our main goal in the hospitality industry is guest satisfaction and it is encouraging to receive such high regards from a guest. Through constant training of our staff and feedback from our guests we strive to make every...
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Great hotel with a great staff. I have stayed here several times. Always a fast check in and the snack and water are great. Located right by the mall and many restaurants. If you stay on Tuesday, Wednesday or Thursday, they have a Manager's reception in the lobby. Great finger foods and drinks (soda, beer and wine).
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Thank you so much for your kind words. We appreciate you taking the time to let us know how we are doing and I will be sure to share your comments with our staff. We look forward to seeing you again in the future!
Sincerely,
Amanda Turner
Assistant General Manager
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I stayed at this hotel on a business trip through the area. I was delighted to find their manager's reception was going on on the nights I stayed. Complementary wine! It was nice to relax after work in this area. The elevator was a little slow but not too inconvenient. I will definitely be staying here again!
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I am so happy to hear about your relaxing stay. Our Manager's Reception continues to be a favorite of our weekday guests and I'm glad to hear you enjoyed it as well. It gives us a great opportunity to get to know our guests a bit better.
Thank you for taking the time to write a review of our hotel....
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It's a typical Holiday Inn Express, but impeccably clean and with really nice staff - from front desk to housekeepers to breakfast servers. We'd definitely stay here again.
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I am so pleased to hear you enjoyed your stay with us! I will share your comments with my staff as it is very encouraging to receive such praise. We look forward to having you as our guest again soon.
Amanda Turner
Assistant General Manager
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34 Reviews
39 Reviews
