Holiday Inn Express Hotel & Suites Dubuque-West (Dubuque, IA) - Hotel Reviews

291Jen

Storm Lake, Iowa, United States

1 review

Reviewed 23 May 2012 NEW

Everything was top notch! Great beds, pillows, bathroom necessities and wake up service. Everything was clean and new. Front desk worker was pleasant. Room has everything you need. The breakfast is excellent! There was even a complimentary US News & World Report waiting outside of my door in the a.m.! I was impressed with this hotel and would definitely stay... More

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Dear Valued Guest, Thank you for your outstanding comments that the Holiday Inn Express & Suites, Dubuque, IA was “top notch”. We take pride in hearing you were impressed with our hotel and want you to know we are committed to continuing to provide this standard of service each and every time you choose to stay at our hotel! Thank... More

Debbie F

Des Plaines, Illinois

1 review

“Soccer Mom”

Reviewed 16 May 2012

Hotel was great in all aspects except for 2 problems with amenities which are as follows: 1.)Pool/hot tub were down several times, for repairs, while we were there for 3 nights. We did get to use it once during our stay. 2.) Pet rules need to be clearer & all employees need to follow the same rules. The staff was... More

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Thank you for th comments about your stay, I am sorry about the hot tub being down during your stay we have taken care of that issue. We do have dog regulations and we are in the process of going thru that with our front desk. Thank you for your honesty and we hope you come back and visit us... More

Mike P

Des Moines, Iowa

Reviewer

5 reviews

Reviews in 4 cities

1 helpful vote

“Great Looking property with paper thin walls”

Reviewed 14 May 2012

I stayed here in April 2012, the hotel was very clean and looks new. The staff was average and polite. I chose this hotel for two reasons, one I like HIE and travel often and 2 it was within walking distance to the event my family and me were attending. This has every thing I expect from a HIE except... More

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The Dubuque Holiday Inn Express & Suites thanks you for your comments about your stay. I am sorry about the noise in the evening the hotel was sold out that evening and we are sorry that the room next to you kept you up. We are glad that you enjoyed the breakfast and that you could stay with us since... More

Joe T

Dakota Dunes

2 reviews

“HOLIDAY INN EXPRESS , DUBUQUE -WEST WAS AN EXCELLENT STAY GREAT PEOPLE VERY HELPFUL”

Reviewed 6 May 2012

THE HOLIDAY INN DUBUQUE -WEST is an excellent stay, I was greeted at the front dest and thanked for being a platnium menber, and thanked for choosing them. I was also mentiopned on sev eral occasions that if i need anything to let them know .About a hour in my room I received a call from the front dest checking... More

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Thank you Joe for all the positive comments! We strive to make our guests feel at home away from home. We hope you will come back soon and visit us, thank you again from the staff at the Holiday Inn Express and Suites, Dubuque. Patricia Kemner Director of Sales More

Dakkin

Denver, Iowa

Senior Contributor

40 reviews

Reviews in 11 cities

14 helpful votes

“Clean and nice...wireless Internet is very weak though”

Reviewed 4 May 2012

1

person found this review helpful

I stayed on 3rd floor...connection was very weak. If you need a good connection, stay on first floor. Staff is friendly, however, reservations have been messed up twice...but, fixed with no problems. I like the cleanliness and newness of the property...and location. Seems every week same people stay and spend night in parking lot drinking beer and throwing their cans...but... More

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Dakkin has 1 more review of Holiday Inn Express Hotel & Suites Dubuque-West

“Good place to stay”

Reviewed 13 April 2012

Thank you for your comments about the Holiday Inn Express & Suites, we are sorry about the mix up with your reservation and we are glad that it was fixed with no problems. We have checking into the blue pickup and will handle this issue. Thank you again and we hope you will come back and stay with us again.... More

roboird

Memphis, TN

Top Contributor

77 reviews

Reviews in 47 cities

21 helpful votes

“Good clean property”

Reviewed 27 April 2012

Stayed here once before a couple of years ago. Same basic experience - excellent staff, clean, comfortable. No problem with noise this time around and the internet is moderate but good enough to watch Netflix without a problem. More

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roboird has 1 more review of Holiday Inn Express Hotel & Suites Dubuque-West

“Nice and clean - a bit noisy”

Reviewed 4 August 2010

Thank you so much for coming back and staying with us, I am glad you enjoyed your stay and we appreciate all the good comments about our staff and our hotel. We look forward to you coming back and staying with us again. Patricia Kemner Director of Sales More

BDgolfer

Beaver Dam, Wisconsin

Contributor

14 reviews

Reviews in 12 cities

4 helpful votes

“Nice West side location, easy access, clean”

Reviewed 25 April 2012

Motel is clean, staff friendly, bathroom was clean, bed comfortable, breakfast decent, wifi worked well. I will stay here again in the future. More

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The Dubuque Holiday Inn Express & Suites would like to thank you for all your kind comments about our staff & hotel. We strive very hard to make our guests feel like at home, thank you again and we hope to see you soon. More

Patnmel

West Chicago, Illinois

Senior Contributor

24 reviews

Reviews in 22 cities

74 helpful votes

“Nice people, nice place”

Reviewed 16 April 2012

I would love to say that check-in was quick, but that wasn't the case. I waited and waited and waited behind a bridal couple dithering over how many rooms they needed...maybe 17...no, well maybe 20...well. maybe 21......had I been in charge I might have asked them to step aside to make a decision and let others go first, bit nonetheless,... More

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Dear Valued Guest, The Dubuque, IA Holiday Inn Express & Suites is pleased to have received your review regarding your recent stay with us. It is good to read your comments that your stay was “quite enjoyable at a fair price” as we accommodate many guests each evening, and one of the principal goals of our hotel is to provide... More

Dakkin

Denver, Iowa

Senior Contributor

40 reviews

Reviews in 11 cities

14 helpful votes

“Good place to stay”

Reviewed 13 April 2012

I stay here weekly...room is always clean...property is newer and nice. Has pool, but haven't used it. If u want vending, stay on first or third floors. Check in can be slow. More

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Dakkin has 1 more review of Holiday Inn Express Hotel & Suites Dubuque-West

“Clean and nice...wireless Internet is very weak though”

Reviewed 4 May 2012

Dear Valued Guest, Thank you for evaluating your recent stay at the Holiday Inn Express & Suites, Dubuque, IA. Not only do we value your business each week but we value your feedback as well. Thank you for your positive comments regarding our room cleanliness and property condition. I also noticed you have addressed concerns regarding the check in efficiency,... More

grannymaryp

Franklin, Wisconsin

Senior Contributor

29 reviews

Reviews in 27 cities

16 helpful votes

“Nice friendly hotel”

Reviewed 12 April 2012

This is a very nice property - very friendly - very clean - nice selection of TV channels. Breakfast was served - the usual Holiday Inn fare minus breakfast meat (sausage or bacon). We will be back! More

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Dear Valued Guest, Thank you for choosing to stay at the Holiday Inn Express & Suites, Dubuque, IA and for noting that we are a “very nice property”. Please be aware our hot breakfast items rotate on a daily basis in order to provide variety to our guests. The options do require one egg and one meat product which includes... More

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Holiday Inn Express Hotel & Suites Dubuque-West

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