At check in the front desk gave me a piece of paper to sign that I agreed not to smoke in the room. When I entered the room, it reeked of cigarette smoke. I called the front desk to inform them, not to complain. My only concern is that I would be charged extra for de-odorizing. They apologized and gave... More

We stayed here in July for a short getaway drive along the Mississippi. The hotel was on the outskirts and in rush hour traffic a little tricky to get to, but not at all the responsibility of the hotel. We booked a room and had it reserved using a credit card but I wanted to pay cash upon arrival. Told... More

I was surprised that a Best Western was ranked #2, but decided to stay here with my two teenagers anyway. The staff was very helpful and friendly, and all seemed well at first. My husband and I spent some time in Champp's watching the NCAA tournament, the kids swam for a bit, but found the pool crowded and boring. Worn... More

The hotel is very good for travelling with kids. There is a large pool with lots of seating for groups to hang out. The kids enjoyed playing Ping-Pong and pool. The hotel was nice and clean. The room was big and comfortable. The bed was very comfortable for sleep. The breakfast was a standard continental, but good to start the... More

I have stayed at this hotel a few times in the past few months for business. This is one of the cleanest hotels I have ever stayed at and the staff is extremely helpful and friendly. You can smell chlorine if you are right off the pool, but I stayed in the back of the hotel and didn't smell it... More

We recently stayed at the Best Western in Dubuque, IA and our stay was wonderful! The staff was very polite, friendly and helpful. The room was VERY clean and nice! We have stayed at hotels in the surrounding area as well and this is by far the best in town! The beds were very comfortable and the pillows were AMAZING!... More

I stayed a the BW Dubuque this past summer. Was there for two nights during a business trip. Overall, the stay and the hotel were satisfactory, but my expectations were fairly low because my associates had booked the reservation through Priceline and we paid only $50/night (taxes included). Positives: Rooms are quite large and fairly well appointed (king bed room... More

The room was nice and big. The bed was comphy. The Internet worked after they reset the router. When I got to the room there was a moldy smell in the hallway just outside my room. It wasn't everywhere just in a three room area of the hall. Had it smelled like that in the room I would have asked... More

We just got home from a very enjoyable stay at the Best Western Hotel and Conference Center in Dubuque Iowa. The room was very clean, very roomy, very quite and the bed was very comfortable. Our 2 1/2 year granddaughter had a great time in the pool and running around the grounds. They had a full breakfast that is included... More