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BEST WESTERN PLUS Independence Inn & Suites

2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
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BEST WESTERN PLUS Independence Inn & Suites
Ranked #2 of 2 hotels in Independence
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    8
    3
    0
    0
    2
Date Rating
Aurora, Ohio
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 May 2012

I just returned from this hotel. The staff we very friendly, at night time check in and in morning check out. Rooms were very clean. This is a very new hotel. Pool looked nice but did not swim. Breakfast was decent. I would definitely stay here again. Best place to stay in the area. More

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1 review
5 of 5 stars Reviewed 28 January 2012

Rooms were big enough to fit our entire family. With four kids it can be quite a challenge. We had a two room suite which allowed more older children to stay up when the younger ones needed to go to bed. The rooms were very clean. I would recommend this hotel to anyone especially if you're traveling with a large... More

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chicago
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

When you first arrive it looks nice, the front desk and even the rooms, if you can get over the reek of cheep spray air freshener. The other guests were loud during my 3 night stay, but when i complained, nothing was done. House keepers could use a lesson on how to act professional. if you have children, better cover... More

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Davenport, IA
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 22 December 2011

Great quiet location, very clean, flat screen television, wireless internet, refrigerator and microwave in the room I stayed in last. Can't expect much more for a place away from home. More

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Iowa
Top Contributor
59 reviews 59 reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 22 October 2010
1
person found this review helpful

We stayed over night during a fall day trip. The rates excellent, with a family restaurant next door,(with outdoor patio), quite bar, and a movie theater a block down the road from the motel. The fire alarm went off during the night, and we needed to evactuate the hotel for about an hour. Thankfully, the fire department arrived to check... More

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Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 October 2010
1
person found this review helpful

We were staying there with a majority of family and our wedding party and encountered absolutely amazing service. More

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New Hampshire
Senior Contributor
26 reviews 26 reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 11 August 2010

We arrived after travelling 400 miles and were tired. Front office clerk was very accommodating and promptly took care of us. The room was huge with king bed and very nicely decorated and very clean. Hallways were nicely kept up and we went to the pool area and enjoyed the hot tubs and pool. It was very clean with towels... More

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Metro Phoenix, AZ
Senior Contributor
30 reviews 30 reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 July 2010

This hotel has very few "negatives" to report. After check-in we went to King room on top floor & were surprised to see furniture in disarray, dresser drawers pulled out etc. We returned to front desk & desk clerk consulted with property maintenance. They told her that room had been included in routinely scheduled spraying & disinfecting. Obviously there had... More

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IowaHotelCritic, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
11 July 2010

Dear Wiserandolder: I appreciate your response and valuable feedback concerning your recent stay at the Country Inn & Suites in Independence. I am so happy to hear that you had a pleasant time in our hotel because the comfort of our guests is our most important priority. We feel that this should be your home away from home and we... More

SW Iowa
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 June 2010

Check in was quick and the front desk staff was polite and courteous. The rooms were spacious and clean and the location of the hotel was GREAT -- kind of out of the way yet close to everywhere we needed to go. My children very much enjoyed the pool area – it was clean and well kept. The Breakfast area... More

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IowaHotelCritic, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
23 June 2010

Dear Famof5iowa, We appreciate your responses regarding your recent stay at the Country Inn & Suites of Independence. Your feedback is very important to us in helping us to determine how we can continue to serve our guests in the best possible way! Our top priorities are friendly customer service, caring hospitality, and a very high standard of cleanliness. We... More

Coatesville, Indiana
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 April 2008

We stayed here for a wrestling tourney in Cedar Falls. It was an excellent place to stay. The staff was helpful. The breakfast was satisfing and It was nice to be away from the city. More

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Additional Information about BEST WESTERN PLUS Independence Inn & Suites

  • Country Inn Independence
  • Independence Country Inn
Address: 2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Price range (per night):* RM298 - 389

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BEST WESTERN PLUS Independence Inn & Suites
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