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All 2 Independence hotels

BEST WESTERN PLUS Independence Inn & Suites

2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
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BEST WESTERN PLUS Independence Inn & Suites
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Ranked #2 of 2 hotels in Independence
Most recent review
5 of 5 stars Reviewed 16 June 2013
Rebecca C Lowell, IN
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31 reviews from our community

    Trip type
Traveller rating
    18
    7
    1
    0
    5
Date Rating
Lowell, IN
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

We stayed here at the last minute, but we very happy with the room. The hotel is extremely clean, we were very impressed with how clean it was. The free breakfast in the morning was pretty good, most free breakfasts are not that good, but this one was pretty good. The staff was friendly and the room was spacious and... More

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Sherri V, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
19 June 2013

We thank you for your review of our Best Western Plus Independence Inn & Suites. That’s quite a compliment you have paid us!!! How nice it was to read!! Our management staff ensures all the team members exemplify the best customer service possible. It’s gratifying to know it’s appreciated. We will look forward to welcoming you again soon!! More

Tama, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 June 2013

Traveling handicap is a burden, the hotel was set up for special needs even with a roll in shower, but the toilets are not truly handicap just because there is a grab bar, they need to be higher! It also needs that little vent to get rid of bathroom odor and dampness after a shower. Other than that just a... More

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Monroe, Wisconsin, Usa
1 review
5 of 5 stars Reviewed 23 May 2013

The staff was friendly and helpful. Beautiful rooms with a great view. Breakfast was more than I expected. We would love to come back when we have more time to enjoy the area. Pool and hot tub were great.

Review collected in partnership with Best Western

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Sherri V, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
26 May 2013

We thank you for your review of our Best Western Plus Independence Inn & Suites. That’s quite a compliment you have paid us!!! How nice it was to read!! Our management staff ensures all the team members exemplify the best customer service possible. It’s gratifying to know it’s appreciated. We will look forward to welcoming you again soon!! More

Minneapolis, Minnesota, Usa
1 review
3 of 5 stars Reviewed 6 May 2013

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Review collected in partnership with Best Western

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Sherri V, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
26 May 2013

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Fairbank
2 reviews
5 of 5 stars Reviewed 2 May 2013

We stayed here for my daughters 9th Birthday! We all had so much fun. Pool and rooms were very nice. We used dining room for supper and cake. Service was great. They were all very nice. Breakfast was also very good. Highly recommend!

Review collected in partnership with Best Western

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Sherri V, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
5 May 2013

Thank you for the feedback regarding your recent stay at Best Western Plus-Independence Inn & Suites! We appreciate when guests let us know how we are doing to be able to maintain or improve our hospitality and service to guests. We are glad that you were able to enjoy your stay and that you found our service pleasant and accomodating.... More

Iowa
1 review
5 of 5 stars Reviewed 24 March 2013

I had never been to Independence before, but after my stay here on business, I will most definitely return the next time I am in the area! The staff was friendly and accommodating, room well-equipped, and breakfast was delicious. I slept like a rock in the comfortable bedsheets and pillows and enjoyed the in-room wi-fi to get my work done.... More

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1 review
1 of 5 stars Reviewed 24 March 2013 via mobile

I was very very upset by this experience!!! I rented the room for my daughter's 13th bday, upon arriving the desk clerk was very rude and told us if we were too loud we would be warned twice, and then fined and asked to leave. We reserved the room and dining area and thought our guests would be able to... More

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Sherri V, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
5 May 2013

I apologize if you feel you were treated in a "rude" manner. My staff strives on providing great hospitality and providing great customer service to ensure all of our guests have an enjoyable stay with us. As for our swimming policy, we can only allow REGISTERED guests in our pool area for insurance and safety policies. We hope you can... More

Iowa
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 16 March 2013

We stayed here for a business meeting for 6 days. This is a very nice hotel! The staff is very friendly. There is a continental breakfast with gravy & biscuits, scrambled eggs, waffles, cereal, yogurt, pastries, ect...There is a large size pool room with a very spacious hot tub, and an exercise room next door to it. The Double Room... More

Was this review helpful? Yes
Sherri V, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review
5 May 2013

We thank you for your review of our Best Western Plus Independence Inn & Suites. That’s quite a compliment you have paid us!!! How nice it was to read!! Our management staff ensures all the team members exemplify the best customer service possible. It’s gratifying to know it’s appreciated. We will look forward to welcoming you again soon!! More

Independence, Iowa, Usa
1 review
4 of 5 stars Reviewed 9 March 2013

Overall stay at the hotel was good. I was surprised to find our room only partially cleaned when I checked in. We did not have any toiletries in our room, all trash cans were full from the previous guests & beds were not completely made. I told the front desk clerk when I left after checking in to meet my... More

Review collected in partnership with Best Western

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Des Moines, IA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 19 December 2012

The hotel is a former Country Inn and Suites, so it is a nice hotel with a hardwood floor in the lobby and the trademark staircase going to the second floor. The hotel was clean and we saw the breakfast staff constantly wipe down tables, which is something I haven't seen very often at other places! The breakfast was large... More

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BEST WESTERN PLUS Independence Inn & Suites
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Super 8 Oelwein
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Oelwein, IA
3.5 of 5 stars 32 Reviews
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Additional Information about BEST WESTERN PLUS Independence Inn & Suites

Also Known As:
Best Western Plus Independence Hotel
Best Western Plus Independence Inn And Suites
Best Western Plus Independence Hotel Independence
Country Inn Independence
Independence Country Inn
Address: 2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Phone Number:
Region: United States > Iowa > Independence
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Independence
Price range (per night): RM285 - 448
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